HVAC reviews in Chandler, Arizona
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All Out definitely lives up to their name, with fantastic customer service. Everyone at the office and the technician that visited my home were excellent. Very honest and did a great job explaining everything to me so I could make educated decisions. I would definitely recommend them to friends, neighbors or family.
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Trey and Cameron installed two Reme-Halos in my home today, and the entire experience was outstanding. They arrived right on time, were extremely professional, and even wore booties to keep everything clean. They took the time to explain the installation process and make sure I understood how everything worked. It’s rare to find technicians who combine great workmanship with such courteous service. Highly recommend!
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Excellent A/C and Heating Company! Stellar Employees! Definitely a "5" star operation! Keep doing what you are doing All Out Heating and Cooling! We met with Cameron today and he was a joy to work with! Cameron did a thorough inspection of our units in our attic and on the ground (south side of our house)...
Cameron created a video with my phone that provided his commentary during the entire inspection and it was very informative and in understandable terms. Cameron found some issues during his inspection including a PVC pipe in the attic for the bathroom exhaust that became separated and an external PVC pipe for water drainage that was not properly glued. Cameron advised that he would take care of these issues at no extra cost.
Cameron also assured us that there was no evidence of rats and the insulation and ductwork looked fine in our attic. Orkin was by our house recently and communicated that there was a lot of problems in our attic due to a rat infestation and damaged insulation and ductwork. Orkin provided a $10K+ quote to redo everything that was supposedly damaged in the attic.
Be very careful with the big companies that go into your attic (especially if you are a senior). It seems that sales people target seniors because they know you cannot see what is going on in the attic likely and will likely not go up there or get a second opinion. These large companies think they can easily pull the wool over your eyes and deceive you. This is the second instance where we have called All Out Heating and Cooling after another contractor has lied to us about what is going on in our attic. All Out Heating and Cooling has been our saving grace-they have spoken the truth and have saved us thousands of dollars by preventing unneeded repairs.
I highly recommend All Out Heating and Cooling for your HVAC needs as they operate with integrity. Regardless of their $99 annual membership fee, you will likely save thousands of dollars over the life of your HVAC unit(s) by working with All Out Heating and Cooling. A final word of wisdom... Do not deal with any companies that provide bonuses to their inspectors (salespeople) for all HVAC repairs. There are many HVAC companies that incent their inspectors with large bonuses on sales, which is never good for the consumer. -
Cameron offered fast efficient maintenance services for both of our Trane AC units. We have the annual maintenance plan which is a good value. No matter who comes from All Out HVAC, staff is always friendly and professional. We have recommended them to family members ( who are now customers), and friends.
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The team at All Out was very thorough in their analysis of our attic and several repaor packages were offered. The other quotes we had were decent but they weren't as thorough and complete. When the day came for the repairs, Tre and his team were polite, communicated well, and kept the house clean and kept to their time estimate. I highly recommend All Out for all your HVAC needs.
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Cameron was extremely kind and professional during the whole visit. The review of the AC inspection was thorough and he answered all my questions. You can tell that customer service is a top priority. Would highly recommend.
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I strongly recommend All Out Cooling and Heating. It’s hard to find anyone who puts pride and professionalism into their work over volume work for quick cash. We paid a lot for a high end unit last time only to be told it was the worst installation ever seen by every a/c installer that gave us a quote. But George at All Out was the only one that completely explained what was wrong with the previous installment and how it should be fixed. When George and his team installed our new unit they were polite and professional. They laid down tarp and hung plastic sheeting and didn’t leave a trace of being in our house. I never felt like I had to question or check on them during the install. They fixed or improved basically everything and gave a walk through when they were done to explain everything, including before and after photos. It was shockingly amazing. The attic looked like a high tech machine—like something off the space shuttle—no joke !! The quality of work is apparent. The bolts used in the hung right cradle fixture were perfectly centered in the 2x4s They even cleaned junk/trash in the attic left behind by past contractors . 100% impressed.If you are a person that does a lot of your own maintenance to your cars or house and appreciates common sense engineering and sees beauty in a high end car, you will be in awe by the difference of what All Out does to your attic! Maybe the ductwork in our attic was worse than what the average customer’s before, but I don’t believe anyone else would’ve done all of the improvements to the ductwork that they did, even with a typical install. I 100% know the installation was done right this time, and the unit will last longer because of that. Bottom line: great install and great customer service for a competitive price!!
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We had an AC unit leaking over the weekend and got it touch with Brian at Bruce’s Air Conditioning. He was available to come out on Monday and diagnose and fix the issue. He is very Knowledgeable and a good guy to talk to. Hard working and excellent attitude even working in the attic for hours at ridiculous temps. Pleasure working with Brian and would definitely recommend him to anyone with AC needs!
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The company was great about keeping me informed as to when they were coming and on their way. Sure makes the waiting much better. Matthew the technician was very good. Very personable communicated well, was friendly with my dog and entered all the questions I had. I have been with Bruce's AC for over 30 years and I will continue as long as they continue good service in the future. Keep it up it's refreshing to do business with a company like yours.
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Highly recommend Bruce’s Air Conditioning. Employee Brian was such a great communicator and kept me up to date with all repairs and did a great job getting unit un and running really quick. I will definitely be using them again and recommending to friends and family. Thank you Brian and keep up the good work.
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Our a/c wasn't cooling sufficiently so Brian came out and diagnosed the issue. We had a hole in a line that needed repairing and freon needed to be added. That being fixed, he left. A few hours later it became warm un the house again. After a call, he returned that night and determined our thermostat had gone out. He also replaced that. Brian was knowledgeable, responsive, polite and professional. I am not sure they were priced competitivly as I have no knowledge of what pricing should be but we were very happy with Brian as a technician. Thanks Brian!
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Had Brian come in for a quick servicing for our home's AC system as we haven't had it looked at for quite some time and it wasn't blowing as cold as it could have been. Turns out there were several things wrong up there, including a small coolant leak and some rusting! Brian was awesome about cleaning and getting our system back up to speed, and he worked quickly and effectively the whole time he was here. Communication was great with what was wrong, as well as what he was doing to fix it, and when he was finished we could literally FEEL the difference in how the AC was blowing much colder. Brian was also extremely patient and understanding with a payment issue on our end, which was above and beyond when it comes to customer service. Great experience all around with Brian and Bruce's, couldn't say more good things!
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Bruce’s air is the BEST! Everyone over there is friendly, knowledgeable, and trustworthy. I especially appreciate my tech, Brian! Pricing is very fair, they do excellent work, and they even redesigned my system to function better than the original builder adding years of life to my unit. I highly recommend them!
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Bruce’s Air conditioning is a great company! I called in the morning and Jamie was able to go to my property that same afternoon. He saved the day. Jamie was helpful, knowledgeable and very communicative about what the problem was. He was respectful of our property and the staff while working on our unit. I would 100% recommend Jamie and Bruce’s Air Conditioning.
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Brian came on time and was extremely knowledgeable and helpful. Very quick and showed me everything I need to know. He cleaned the coils and checked all of the electrical fitting to make sure nothing else got interrupted Turing the electrical burst.
Thanks again Brian! We have used your company before and we will continue to use and recommend you guys. -
I was very pleased with my recent service call with Bruce’s Air Containing to service our gas furnace. The tech arrived on time, took pictures of what needed to be repaired rather than just telling me. He completed the work well, also showing me pictures of the repairs after he was done. Pictures were needed because the furnace was in the space above the garage.
This was my first contact with this company and I will continue with them. -
Love these guys. Besides the fact that they are one of companies where they're all licensed real hvac technicians.(hard to find these days), they're extremely efficient, prompt and aren't trying to gouge you. They honored a price quote I got from them from last year. Truly one of the best
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I purchased my unit about 7 years ago. The unit stopped working and Jamie came on the service call. Jamie quickly diagnosed the problem and it was up and running in no time. Jamie was respectful and explained what needed to be done. He came a second time did some routine maintenance. Jamie is patient and respectful when explaining what he needs to do. He seems very vested on the company.
Thank you, Jamie.
Sandy -
This company has terrible communication. The technicians did a great job on the install but it does not make up for the unprofessionalism from the office staff, management, and owner. I do not recommend this company to anyone.
Edit- I wasn’t going to go in depth but since you decided to be passive aggressive, here you go. These “concerns” stem from the very first time your salesman came to my house and lied to my face to upsell your product. To which, I went with his recommendations because he is the “professional”. I wasted around $600 or so. Fast forward a few days and I get a call from someone telling me they’re on their way to install the unit. I was at work and the house was not ready to have the new unit installed. Noone spoke to me about scheduling it. They apparently called a few times but that was the day the Verizon towers were down so I was unaware of anything. The time finally came for the install and the technicians did great work. I applaud them. I then tried to get the information needed to submit the SRP rebate form to which I had to call in probably around 6-10 times to get Eli to send me the wrong information via jpg. which is uneditable and hard to read. They were also supposed to email me the information for the manufacture warranty which I never received. Months went by and I finally decided to try to get the information again. I called and spoke to Brandon T after asking not to speak to Eli. Brandon was helpful and got me the correct information needed. I then realized they never sent me the full invoice which is needed for the rebate. I emailed Brandon T and never got a response. At this point, I gave up and decided ill just lose out on the $450 rebate. They then contacted me at the end of April for them to come out and do a tune up for a charge. I explained that the unit was only 6 months old so they said they will do a complimentary tune up and got it scheduled. They guys that showed up were great. I realized I should try and get the invoice and warranty information since I got to talk to someone in person. I briefly told the guy the situation and he said he will personally call and have someone get me the information. It has been 4 days and still nothing so I decided to write a review to warn others. I sent the needed information to SRP minus the invoice that I didn’t have. I did miss 2 emails from SRP about the invoice. HOWEVER, TO THIS DAY I WAS NEVER sent the full paid invoice from Bruces AC nor the information about the warranty for the unit. If you want this resolved, you have my number. Feel free to call me since me reaching out via your employee didn’t work. -
Bruce's is my go to service company for my air conditioner and heating. Brian, my tech, was very courteous and professional. He updated the wiring to accomodate my new smart thermostat in less than an hour. Brian also pointed a minor fix to consider. I appreciate their promptness and timeliness every time they come service my home.
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At all stages of service, from scheduling appointments to working efficiently in person, Bruce's is wonderful! I want to thank Brandon for coming out on time and providing excellent maintenance on my system today. Their staff continues to be friendly and knowledgeable on how to install and maintain my unit.