HVAC reviews in Chandler, Arizona

The technicians that shows up to repair a cracked drain line and “Y” trap were late but Precision kept me updated and on the service list. Guys shows up after 5:00pm. They were pleasant and professional along with knowledgeable. They worked past 11:00pm on thanksgiving eve. I am very happy with their service and end product.

I am VERY happy with my heat pump & air handler installation today! Wes & Guy were excellent! They were knowledgeable, took the time to answer my questions and were very careful with everything they did. The job was a full replacement even changed out my return grill. They took time to do it right, never seemed in a rush, and communicated each step. Thanks guys, beautiful work!

I’m embarrassed to admit that Mark has been to my house on more than 1 occasion. But when he has been over, he has been wonderful. He’s kind & explains thing’s clearly and tolerates what I consider “dumb questions”. Your great mark!

Crew on time and got right into the project. They had everything with them for the job! Crane showed up at 11AM to lift the new AC unit up onto the roof and lower the old one off. Very efficient planning!

Precision air puts in quality work! Fast and efficient. They are informative and show great care with the task at hand. Thank you for helping keep my family cool. 😎

Man super happy with our new system. Alex and Ivan did the install and they were super professional and efficient. If you're in the market for a new system ask for those guys to do the install for sure. Great job fellas

Leslie and Brennen did great job explaining what they did (HVAC checkup and water heat flush. Also installed a soft start on our AC. thank you so much. Hope to see them next year.

James was very friendly and professional. Arrived on time and went right to work. Did the work as requested. Pointed out some additional services that would help us. We did have him do some additional work based on his recommendations. James was great to us and I'm guessing he's the same with everyone. Also, a veteran. You can never go wrong there. Thanks to all you vets for your service!

Richie Buffington just completed an inspection of my HVAC. He was referred to me by my neighbor. He invited me to follow along and explained what he was doing. I appreciate his professionalism and the care and respect of my home - he put covers on his shoes before entering my home - very much appreciated. He was thorough in his explanation of what needs to be done and did not pressure me, but worked with me within my budget. I highly recommend him!

Great experience with Precision Air all around! Our AC went out and they had a quick response and a fair price. From my first phone call to speaking with Mark Moses who came to check on system regarding our needs and the last shake of our techs hand, all was smooth and we are completely satisfied. Thank you for your excellent service. Great team! Definitely would recommend

I had James Miller from Precision come out to my house today to do some maintenance on my AC unit and he was great. I've had many technicians from Precision come to my house over the years but he was by far the best. He laid out multiple options for me to choose from and for the first time, I didn't feel like I was being upsold on a service that wasn't really needed. He did a great job communicating the ins and outs of the issues that were found and the potential risks associated with not actioning them. Without today's experience, I would probably rate my experience with Precision as a 2 or 3 stars but I'm really hoping that having people like James working for them is an indication that the company is moving in a better direction.

For transparency, I bought a new unit from Precision 5ish years ago when my 20+ year old unit gave out in the middle of the summer. The very next year... I was calling them out to service my new AC unit because it wasn't keeping up with cooling. Needed to pay extra for something to help improve performance. I believe that the next year I had to call someone out twice for this unit in the middle of summer. There was always something extra that i needed to buy or some extra service i needed to pay for in order to get my AC to cool again... or some parts they recommend to help prevent it from happening in the future that were never mentioned when i purchased the unit. There were some parts that broke that were under warranty which was great but then I'm still paying for labor. One time there was an issue, I called Precision and they did not have anyone available that could help me for the next 3 days (I believe it was a holiday weekend or something) so I had to call another company. The technician from the other company came and found the issue was with a part that was covered under warranty and replaced it. I expressed that I've had tons of issues with this unit and he advised me that the square footage of my house was at the upper limits (if not just over) of unit I was sold to cool my house effectively and that if I had a unit that was just slightly larger, I would likely not have most of the problems I was experiencing.

Ultimately, James Miller has started to turn my opinion around about the company. I hope that they have more like him working for them now.

Your company did not perform the tune-up I scheduled. The technician went to the roof and returned just a few minutes later with a quote of nearly $20,000 for two new AC units, stating there was “no saving” my existing system. No maintenance was performed at all.

While I was not charged and did not pay anything, that does not change the fact that the service I requested was never provided. At the very least, I expected the technician to perform the basic tasks associated with AC maintenance — such as spraying out the condenser, cleaning and lubricating components, and inspecting the system properly — none of which was done.

I chose your company because I believed you operated with integrity, and as a United States Marine, I value honesty and straightforward dealings. This experience fell far short of that standard and left me deeply disappointed in your business practices.

If I need replacement great, but do the maintenance like I asked and expect to pay for. By the way my “can’t be saved” ac’s are still working fine after I hired another to come do the maintenance.

Update: After my original review, Semper Fi reached out to apologize for the experience and offered to send a different, senior technician to properly perform the maintenance. I appreciate them taking the time to follow up and attempt to make things right. At this time, I’ve decided not to schedule another visit, but I may contact Semper Fi in the future if and when I’m ready to move forward.
I bumped my star rating up to 3 from 2

James was very polite, professional & knowledgeable. He took the time to answer all my questions & educate me. He had to break the bad news that the previous Co I had used incorrectly installed a part that now needed to be replaced due to faulty wiring. He showed me exactly how the wiring was wrong. He made recommendations to prolong the life of my HVAC & accepted my decisions. I will request him as my tech next time

I had an excellent experience working with Carson. He took the time to clearly explain the problem with my water heater and helped me understand the possible consequences of not fixing it. He reviewed all my repair options and made sure I understood everything before moving forward. Carson was professional, knowledgeable, and very helpful throughout the process. I’m extremely satisfied with his service and would highly recommend him to anyone in need of this type of work.

Brennan did an excellent job replacing a leaking toilet that was original to the home and the plumbing in the wall, also original, leading to the toilet that was no longer working. He also went above and beyond checking are also very old RO system that was registering horrible levels of contaminants in our drinking water. Even pulling up a very interesting article with fact based evidence on just how horrible our Arizona water actually is. He also educated us on our soft water system. Just a great guy to have in your home performing repairs and installations. 5 stars!

Clayton and his Lara et Jimmy I believe was his name did an excellent job installing our new RO system and our carbon filter on our existing water softener. It was also a pleasure having them do these installs.

All 3 techs were also incredibly kind to all of our very curious animals constantly getting in there space. 🤣

Was a great first impression and was very happy with the tech (Max) he was knowledgeable, friendly and professional. He did a tune up for me and gave me some good feedback back on my current equipment and things to consider in the future. Low pressure on recommendations . Would recommend based on my experience with him. Company was great at communicating and got a same day response and service.

Thank you precision !

On 1/8/2026 a service Technician Richie Buffington from Precision Air stopped by my residence for a check up on my AC Unit. He Told me that I needed a New AC Unit because it is leaking coolant and is old. He also wanted to sell me a New AC Return and an air filtration system for $15.000. On 1/13/2026 I had another AC Company stop by my residence to confirm Mr. Buffington's recommendations. The Honest AC Company inspected my Unit and found NO LEAKS in the system and that the unit does NOT need to be replaced! Mr. Buffington is a Bold Face Lier! On 1/15/2025 another one of Precision Air Technicians stop by my residence to check on my AC unit. He stated that I needed a new Capacitor as the old one was bad. The new and Honest AC Company showed me that this service Tech Also Lied about the Capacitor because he installed an additional Capacitor leaving the original Capacitor in place which tested Good! I DO NOT RECOMMEND THIS COMPANY! They are Dishonest and their Employees Lie to your Face!

The technician, El, was very thorough and explained each step of our yearly maintenance. There was no high pressure sell. Our system is 3 years old. Have been using Precision Air for over 10 years.

I had a water softening system and a reverse osmosis system installed by Devin. He explained everything in advance and explained each step as he completed it. He was professional and personable. I appreciate Devin and Precision for taking care of my needs.

After a very long day starting at 5:30 AM, Kris from Precision Air & Plumbing, Inc, ended his day at our home, arriving at 8:45 PM and quickly diagnosing a faulty capacitor in our upstairs AC unit. He worked with flashlights to get the repair done, while our upstairs temperature hit a new world record registering 96°. Repair was completed and it’s already one degree cooler! Thank you so much, Kris! And thank you, Precision Air.

Miguel installed our water softener. He was very professional and knowledgeable. He answered all of my questions and asked if I had more. He did the install without a problem and we are now enjoying our soft water! Highly recommend Precision Air.