Plumbing reviews in Chandler, Arizona

4.8 based on 1389 reviews Back to the listing
    5

    New Era Plumbing delivers everything you want in a service provider: outstanding customer service that makes you feel valued, incredibly competitive prices that won't strain your budget, and impressive responsiveness when you need help most. Co-owners, Josh & Lou, are real professionals, that are incredible reliable, and you can tell they truly care about getting the job done right! Highly, highly recommend their services!

    5

    I would like to take a moment to express my sincere gratitude for the outstanding services provided by New Era Plumbing. They did an exceptional job replacing the drainpipes in my home. Louie demonstrated honesty, respect, and excellent communication throughout the process, going above and beyond to assist me. He completed the job promptly, meeting my expectations perfectly. Should I require plumbing services in the future, I won’t hesitate to reach out to them again. I wholeheartedly endorse New Era Plumbing and highly recommend their exceptional services to everyone.

    5

    Luis and his crew were amazing. I had them come out a few weeks ago to unclog my daughter's drain in Tempe. They cleaned it out. Last Friday the drains were clogged again. They offered to come out that day to unclog it for free.

    Luis let me know the problem was the old Orangeburg pipe was detaching and letting in dirt from under the house. They said they could run a new mainline to replace the failing section. The job was pretty involved, but they had it completely done in three days, including redoing all the tile on the bathroom floor (since they had to remove all the tile and concrete in the bathroom). The house and bathroom look exactly like it did before they did all the work. Pretty amazing.

    The thing I appreciate the most about their crew is how safe and welcome they made my daughter and her roommates feel during all the construction and repair work. Having people come to your house you don't know can be intimidating, especially when they are young college students on their own.

    For any future plumbing needs, New Era is our go to. Thanks, you guys are the best!

    5

    The service was very good. Louie showed up quickly and was very helpful with determining the issue and also helping me contact the right people to get my claim started. I was extremely stressed out with the surprise of this leak at 5am before work and he made the whole process feel less overwhelming.

    5

    I was without water, and I filled out New Era’s form at 7am and Louie called me less than an hour later to see me the same day. Louie and Josh brought back my water that afternoon!!

    They co-own the company and give their team the weekend off. They are an honest, local company who source their parts from other small, local vendors. We need more of them.

    They had to cut into my dry wall to fix my issues, and they had a contact who gave me a reasonable estimate that same afternoon.

    If you’re looking for a plumber who is quick, informative, I hope you let New Era take care of you!

    5

    This was a very pleasant experience,very professional, very well explained, very good work ethics Louie,and Josh, they both were prompt on the install we really couldn't catch the third guys name sorry. They cleaned after work was done I will highly recommend them to family and friends.

    5

    We were very pleased at the courtesy and efficiency.
    Called for a broken water heater and within a few hours they came to inspect free of charge
    Gave you cost upfront and we had a new heater within a few hours

    5

    Louis is absolutely fantastic. Extremely clear, communication, reliable, dependable, and quick. He was able to come and quickly resolve our problem and did a fantastic job at a very reasonable price. He treats his customers like family and is the best out there. I wouldn’t call anyone else.

    5

    Josh and his team were extremely helpful and exceeded my expectations. Not only are they good at their jobs, but they are also amazing down to earth people. I will definitely be calling New Era Plumbing for any future repairs

    5

    they fixed our major plumbing issues (replacing the entire sewer line) in a solid 3 days and kept us in the loop about the situation the whole time. super cool owners and a really nice crew, they really are looking out for customers best interests :) the bathroom was completely torn up during the process but when they finished the project, it was like they were never there! genuinely so glad that we called them and not another company, i would 1000% call them up again if i ever need help and 10/10 recommend them!

    5

    I highly recommend New Era Plumbling. They’re kind, knowledgeable, quick and efficient. Our poor water heater died over the weekend and Josh is the one who came out and got us all set up with a bigger and better water heater, he even kindly cleaned up all around the washroom equipment, which we are so thankful for. He went above and beyond to ensure we were taken care of. I will recommend New Era Plumbing to any friends or family members in search of trustworthy plumbing hero’s. Any employee here will help you to the fullest with your plumbing needs.

    5

    I had a traumatic experience where we had a leak coming out of the ceiling from upstairs. It started to slowly leak but was speeding up quickly, starting to flood and we didn’t know what to do. We found New Era Plumbing on socials and had amazing men come by to save our home. With so many city plumbers quoting us high prices and a lack of urgency, it was a breath of fresh air to have people be so fair, kind and literally save us from thousands of dollars of damage. We will use no one else but New Era moving forward. I would recommend these guys 100 times out of 100. Thank you to New Era and may God bless your business. You certainly blessed our home.

    5

    Excellent experience with this plumbing company in Mesa. We had a leak that was causing flooding, and they were quick to respond, knowledgeable, and thorough. The repair was done efficiently and with great attention to detail. Very trustworthy and professional. Can’t recommend them enough!!

    5

    Louie and Josh (co-owners of the company) are amazing. I had an emergency plumbing issue (broken shower valve) on a Sunday and had to shut off the water to my house. Both Louie and Josh came out that day and were able to cap off the shower valve so that I could have the water to my house restored. The next day they came back promptly, just like they said they would, and fixed the broken valve beautifully. When Josh and Louie were about to leave on Sunday, they noticed water damage to my kitchen ceiling from the broken valve upstairs. Louie called Rhino Water Damage Company and had a man out to my house within 45 minutes on a Sunday who went through my insurance to begin the process of fixing the water damage caused by my broken valve. Talk about networking and getting all aspects of the job done!! Louie and Josh are beyond kind, honest, respectful (lots of yes ma’am’s), hard working, charge reasonable prices and run their company like a fine tuned machine. I am extremely blessed and grateful that they were able to help me with my issue on such short notice and not because they weren’t busy, both men were working a crazy, busy full day. 5 stars does not do this company justice!! Moving forward, I will be recommending their company with confidence to everyone I know!!!!!

    5

    NEW ERA PLUMBING IS AMAZING, My hot water heater went out, water was leaking.

    Called New era pluming, Louie and Josh came out and took care of my problem.
    They were great.

    They were Very nice and efficient, they removed the old hot water heater and installed the new one. I was very impressed
    With how they took care of everything.

    I can't say enough good things about New era plumbing.

    I highly recommend this company.
    A+++++

    Matthew J.Modaffare

    5

    Lou and Josh came out and were on time as described in their message. They were very professional. They were able to flush out my backed up system and gave me good information about the repair that is needed for my main pipe. There was no pressure and they were very informative. I will be using them again in the future.

    5

    Came out super fast and was able to clear the line where other companies had failed. Good to veterans and not looking to completely bankrupt you! I’ve had great service and have saved their number in my phone and will call them if the need ever arise again.

    5

    Wow! I called them on a Sunday afternoon and Josh got here within 15 minutes! Excellent service and honesty you will find refreshing. All my future plumbing work goes thru these guys now.

    5

    New Era plumbing is the company to call. Louie diagnosed and then got right to work with his worker( I forgot his name!). A lot of work done in one day and if there were more than 5 stars I would give it. They were both very professional, knowledable, didnt mind the questions (and I had some!) And explained everything every step. If you need an exceptional plumber. New Era is the company to reach out to. Thank you gentleman I appreciate all the work you did today!

    5

    New Era plumbing is who I will recommend to all friends and family. They were attentive, responsive, extremely knowledgeable, and went above and beyond expectations. Very much blown away with the level of detail and service. Please stop looking for other plumbers and call new era. Louie that helped my family is a kind and humble man who is a true craftsman. I hope everyone gets the plumbing experience we have received. Thank you so much New Era!!!

    5

    My fiancé and I contacted Louie about a home we are purchasing, which showed major plumbing/sewer concerns on the home inspection. His team responded immediately and he was able to provide an in-person evaluation same day, as well as determine a thoughtful and educated course of action. Louie went above and beyond to earn our business, and advised us the same way he would advise his own family. Thank you so much for taking excellent care of us.