HVAC reviews in Gilbert, Arizona

We have used 480 Mechanical twice now. Once in the middle of summer our ac died, they came out right away and did the job fast and at a fair price. The second time we tried to install a new the thermostat... And well we tried! They came out and get everything working again. Fair prices, a job well done, and super fast and easy online booking (we didn't even have to call! 😁)

Dominic was AWESOME! He was able to get out here right away to fix our AC (thank God cuz it was over 100 degrees) he was informative, courteous and answered all of our questions. We definitely recommend this company!

I have used Dominic's services for many years now. He is very knowledgeable, professional and a great personality. He does repairs without trying so sell you a new unit or something you don't need.

I would say my business need was a bit unique for the typical HVAC service request.. I recently purchased an Ecobee Smart Thermostat system that needed to replace my current thermostat for my Carrier AC unit. Initially I made an attempt to follow instructions and video but quickly learned it was going to be much more technical and tricky than I can deal with in the least.
I went back & forth on whether to just return it and get money back or see what a pro install would cost and consist of.
long story short, Dominic and team at 480 Mechnical completely blew away my expectations and made me feel excited about my new addition. He arrived that very morning I requested and was extremely professional and knowledgeable. Even spent some time showing me how and what he is doing .
And to top it all off they came in at a price about 20% less than the next 4 companies that contacted me.
highly recommend Dominic and 480 Mechanical for any HVAC needs. easy to work with. prompt. courteous. professional and all the technical know-how for an overall extremely positive experience of a situation I wasn't sure at all what the outcome would entail. top notch.

After almost 2 months of having no heat in my home and after 480 Mechanical came out and inspected the unit for the problem with not getting any heat. Plus as I stated below the tech wanted to charge my $380 to have a team come out that were more qualified to diagnose the issue, It has been fixed! It cost me $2 to fix the problem that 480 mechanical couldn’t find and wanted to charge me $380 + the service fee I paid of $70 = $450. The entire problem was a low voltage 5A fuse inside the unit! A FUSE! No wonder the tech looked “con-fused”!
Another tech from another company fixed it via cell phone. He told me where to find the fuse and told me that was the problem and he was right! He did it for FREE!

** UPDATE TO PREVIOUS FEEDBACK BELOW **

The service tech that was sent out was a very nice guy and extremely personable however I felt that he lacked experience. I paid $70 for the service call on warranty work. There is a low voltage issue. However the tech looked confused and only wanted me to pay $380 to have someone else search for the wiring problem. I told the tech that I installed a new thermostat and that is where the problem is. If he could check the wiring into the thermostat? But he just stared at it confused. He said for an additional $380 they would have someone come and find the wiring issue. Reminder that this is warranty work. So my issue is still unresolved. I have no heat and no air in the coldest winter in AZ history

I have only received a quote on my job so far, but Dominick who came to look at the house & do the quote was very knowledgeable, professional, very thorough in the inspection & explained a lot about the work. The office kept me informed on his arrival time which was nice also.

Dominic of 480 Mechanical was great to work with. Explained everything that was going on in simple layperson's terms. Cleaned up thoroughly and was always respectful and professional while on site. We even chatted it up about our similar sports cars!

480 Mechanical was outstanding! Our HVAC system completely stopped working at about 4:30pm on a very hot June day! (YIKES) I called to schedule a service/inspection hoping someone would come out first thing the next day. THEY DID BETTER! Our technician arrived at 6:30 the VERY SAME NIGHT! What a life saver!! Dominic was polite, professional and exceeded expectation. He got our system working that same night. And luckily it was only a fuse that needed to be replaced and he came out the next day to replace that as well! Couldn't have been more pleased, and will definitely recommend to friends and real estate clients!

Excellent service Dominic and Artie were great to work with. The installation went great Raymond and Roy were fast and efficient and cleaned up everything after work was complete .Raymond even removed a snake for me that was under the old AC unit ewwww. I was impressed with everything. I highly recommend this company and will hand out there cards to anyone thats in need. Its hard to find trustworthy people these day, and they earned my trust. Thank you for everything

First time using this company. Service tech Dominic arrived in the specified time. My unit is old but he replaced what needed to be replaced and got the heat going! We discussed replacing the old unit in the future. He was very friendly and took the time to explain what needed to be done. I highly recommend 480 Mechanical and will definitely be using them for all my heating/ac needs.

My services from 480 Mechanical went perfectly. Dominic was on time and thorough with his work to ensure that my AC would run COLD! I ran my AC for a while after the initial service, and had a different issue arise. Dominic was able to make time to check on the leak and fix that, too! Thank you so much for the prompt help! Definitely use 480 Mechanical if you have any AC needs!

My family was a client since 2021...however our business was rejected because we were not part of a "loyalty program". To make the situation awkward and feel personal...we were given few excuses on why they couldn't service us...i.e "booked 3 days out; "going out of town from Wednesday to Monday" "not enough time and techs". My husband spent 20 minutes wasting time over text...to be told they could no longer accept our business. As I have left positive reviews for this company in the past, I feel completely blindsided by this total lack of customer service. I would find a different company that values their long term customers, will not provide excuses, and ultimately wants you as a customer. As a customer with two AC units and furnace...this seems like a poor business move.
*****Final update after owner's response 10/23/24***( I have responded multiple times)

Dominic/480 Mechanical,

Your response has left out some vital pieces. We understand the company being busy but we were not even given an option to schedule for anytime in the future or at all. We were deflected and dismissed with excuses instead of the truth being told "we are booking up fast..." but not allowed to book a service. It took nearly 12 hours and several review reversals until you personally followed up...and told us "you thought we were a customer from the Westside". Meanwhile, we provided our addresss, phone number and had use your service many times. We are in the same Zipcode and you confirmed the "radius" when you finally called after 8:00pm that night... and said "... you're 5 minutes away from me". We have been customers for years and have many invoices to prove that

You did offer to see if you could squeeze us in and a gave a good will gesture of services. HOWEVER, you did not reply when we questioned if this type of error would happen again or if we needed to worry about future service level/integrity. We also asked if it was possible to deal with you directly since the issue started with your office manager/wife and her cold and standoffish interactions...with this incident being the worst. We asked those questions on Tuesday October 15th morning in response to your 11pm text on Monday October 14th. This is the first response since then...our concerns completely disregarded and dismissed. Unfortunately, as hard working people...free service can not just erase the poor customer service and disrespectful interactions...especially when all we asked after this initial incident was how to prevent it in the future.

However, with your lack of personal response and this inaccurate response...we continue to stand by our review. Good business doesn't
treat loyal customers this way and twist the truth. There are many HVAC/AC companies in the Southeast valley that will value their customers...we already found that to be true.

Best wishes.

I used 480 mechanical for HVAC / AC for my commercial property. At first, I was not pleased because they set a 2 hour window but were a few minutes late. Here is why I am still giving them a 5 star. 1) When I texted them for ETA, they were responsive. I would suggest that in the future they let the customer know if they are running behind. 2) Dominic was very polite and knew what he was talking about. 3) Their review is "free" if they also provide service. 4) After the review, they were able to come back the next day to do the work. Overall I had a good experience with them and would use them again.

Just had my AC system checked by 480 Mechanical today, I used the new online booking system they have on their website, all I can say is amazing, so easy to schedule my appointment, I get confirmation of my scheduled appointment, and when Dominic is on his way I get notified of that as well. I highly recommend this company and suggest you check out their new online system it works pretty slick. This is one of the best companies I’ve worked with in a very long time, don’t miss out on the opportunity, call them today.

When I called 480 Mechanical to get an AC repair quote, they had someone at my home in 30 minutes. Dominic the owner assessed the situation and gave me my options. There was absolutely no pressure to make any certain choice. At this point I was so impressed with this company I decided to give them the job without any other quotes. I ended up getting a new AC unit. They had it installed 2 days later. They were polite, professional, friendly, thorough and clean. I am so glad I chose them to do this job. I would highly recommend 480 Mechanical.

We received a quick response and scheduled service within a few days. Dominic was very polite. He asked several questions and listened carefully to be able to diagnose the problem. Offered to wear shoe booties and cleaned up after himself. We could tell the difference in how the system was running a short time later. We would most definitely recommend this company.

Dominic was very courteous and punctual when he installed our smart thermostat! By far this company was cheaper than the rest of the competition and was willing to see me as soon as possible. Where other companies charge you more during the summer time, they were fair and had fast response time when speaking to their staff via phone call and text! Would recommend 5/5!

If you guys want to save over 13k for a new unit i recommend 480 mechanical. They don’t try to sell you or take advantage of you. They know how important it is to have a working AC in Arizona. Very happy with my install 10/10 recommend!

My AC went out on a hot summer day in Arizona and I was scrambling to get someone out to fix the issue before I had to go back to work the next day. Called the home warranty and they were a week out on appointments. Called multiple AC repair companies including 480 mechanical and they came by same day I called and beat the next closest appointment time by a full 24 hrs!! Dominic came by and immediately went to work and even talked me through all the questions I had to help me be more knowledgeable about my AC unit. He noticed the ac coils were very dirty and offered to clean them to which I agreed. Wow, the difference was night and day!! Our AC was up and running about an hour after he showed up and running great! Will be using their services again in the future. Highly recommend they do great work and very professional and fast!

Dominic tech took his time make sure the ac system work like they should be properly he clean the fan air systems outside check pressure and add 2lb of refrigerant on the ac compressor I have the system for 3 yrs it's just need maintenance nothing more thank you Dominic for your service

The tech who came was very knowledgeable, friendly, and trustworthy. As a woman who doesn’t know anything about air conditioning systems or units I felt very comfortable with his inspection and recommendations. I will continue to seek his service in the future and recommend to family/friends.