HVAC reviews in Glendale, Arizona

OneGuard called this company to come out to my home. The techs name was Darryl or at least that is what oneguard told me. The tech felt the need to tell oneguard my ac concern which just broke last weekend that it was a pre-equisting condition. I told Darryl if I require a new unit get me some quotes so we can install asap after we hear from one guard. He said I need a new unit to my face and then decided to tell one guard a different story. I never got the quotes for the AC units. You guys are not about your customer service or you're money. Im getting that new AC and will not be from you.

Jason from Americas Pride Cooling and Heat was very friendly, knowledgeable, professional and timely. Thank you for the wonderful service to make sure all was well with my heating and cooling. Merry Christmas and a Blessed New Year...

Sketchy company. Won't return any calls or voicemails. I got an ac compressor replaced through the One Guard home warranty and it went out 3 months after. This was in the winter, so it was hardly used. They charged $140 per lb of refrigerant, and now I realize that is way over the average price of $50 per lb. Worst ac experience ever.

Heating went out. They sent Derrick and he fixed the issue in less than 10 minutes. This is an old Trane unit and he repaired and did not try to upsell. Respectful and arrived per the time window with good communication. Great experience!

Americas Pride is the best A/C service I’ve ever used. Prompt, honest, competent, no upselling of services or unnecessary warranties. They are locally owned with great staff. Highly recommended.

My home warranty company sent APC to address a heating issue at my home. Darryl arrived within the quoted time frame and notified that he was on the way prior to arrival. Darryl was knowledgeable and personable. He instilled confidence right from the start and quickly resolved the issue. I highly recommend APC and Darryl.

Showed up on time, recognized and temporarily fixed the issue by adding more freon, but nothing was done to address why it was leaking. And of course, the freon quickly leaked out and I had no A/C again, plus we were all now breathing freon (the inside of the house was foggy for days!). I texted Jason directly about this and got no response. I then asked over the phone for a quote on a whole new A/C system. I was told by Jason he would get back with me, but never received a response. I followed up with a text and still nothing. Not much "pride" if you ask me.

Jason was awesome! From start to finish, he was always polite and respectful. He diagnosed the problem (which turned out to be multiple issues) and fixed everything in one shot. It’s that kind of integrity that makes him a true professional and warrants acknowledgement and commendation for such exceptional service. Bottom line, Jason is an asset to your company and should be compensated accordingly, i.e. give this man a raise! Thank you very much, Jason!

Jason identified issues almost immediately and is able to work quickly with warranty company to obtain parts and repair in very timely manner. He is very professional and detailed. I highly recommend American Pride Cooling and Heating.

America’s Pride is the only heating and cooling company I use. Been a customer for several years and had them do a new system install a few years ago. Derrick and his team are top notch. They’re always reliable, qualified and take the time to explain things and are very friendly. Their motto of honoring and recognizing military and public safety service is not only respected but appreciated.

We received an estimate through One guard home warranty. We received the estimate from our warranty and it included cutting the ceiling and repairing drywall if needed. That portion was about $600. At the time of the repair Jeo and Patrick did not have to cut a larger space to gain access to the attic to get the new equipment up there and no new drywall was needed. They wouldn’t take a payment less of total amount. My husband understood as I was the one with the email and detailed estimate at work. He paid it and immediately called me. I called repeatedly and left messages on general phone number (no one ever answered) I called and spoke to the home warranty and they said they would investigate. It has now been months. I am thinking even though small claims court may take a portion that is about principle at this point. I would be cautious about using this company. I would love a call back to resolve and then be happy to repost the outcome. I have all the documentation.
I am editing my review as I did receive a call back and also a refund of the work not done.

Our AC shut down, then would start and trip its circuit breaker again and again. Jason put us on a priority response and he and Derrick arrived early morning 2 days later. They found and replaced the failing capacitor, examined and ensured the *Entire* HVAC system was in good working order. They were polite, professional and quick. America's Pride Cooling and Heating deserve the highest recommendation!

Awesome experience! I was called within minutes of filling out an online inquiry. They were able to schedule me for the very same day! Jason arrived on time, called me when he was 20 minutes out and was able to get my heat up and running! I am a realtor and I love having positive experiences like this so I can spread the word to future friends, family & clients in the future who need service. Americas Pride Cooling and Heating is definitely now my go-to!

This company was sent out by my Home Warranty company. My a/c was not working for my first floor, there was no cool air being thrown. The technician arrived on time, spent some time on the outside unit and came back saying that everything is good on the outside and that "XYZ" part was bad and needed replacement. These are hard to reach parts in the attic which the technician did not check out. They just said that they are not covered by warranty and I need to get it fixed independently. I got my own guy who spent hours in the attic (in Arizona summer) and nothing helped. He then checked the pressure and temperature in the outside unit and concluded that the "ABC" part is bad (the outside pipe was 25-35 degrees over expected value, which led to the conclusion). Now, myself and my warranty company are unable to reach APC for almost 4-5 days now. They are not responding and as per the warranty, they have not submitted a diagnosis either. We are without a/c in one floor for a week now. My complaint is the reason given without checking out the so-called defective part and the continuous non-response

My home warranty company sent America’s Pride to my home for my annual tune ups in 2021 and 2023. Both times they sent Jason. I am very satisfied with his work. He had to replace minor parts in both years that were essential to the operation of my ac systems.

Im going to request them next year. I appreciated his expertise and diligence.

I have One Guard Home Warranty, never had issues with them. This time they dispatched Americas Pride Cooling and Heating LLC and this company, like WOW, they understood not having AC in the Arizona heat and came out within hours of reaching out to them. The tech was also FANTASTIC (sorry, can’t remember his name). Your team is very much appreciated by my family. Thank you. YOU’D BE UNHAPPY WITH YOURSELF IF YOU DON’T USE THIS TEAM. MAKE THE CALL.

They suck they did not do a detailed examination as to why my ac is not working. Plus they lied to the home owner insurance as to y it failed. They told me that they needed to get the compressor but needed owner approval first and then they told one guard a whole different story than they told me, they told one guard that it was my fault due to lack of maintenance.

Had another company come out and they explained in detail. It was an electrical failure and the compressor and that my unit it 20yrs old that the type of compressor it needs is not made anymore.

Jeovanny and Patrick did an outstanding job on removing, and reinstalling my HVAC system. New air handler and heat pump.
They were on time, polite, courteous, paid attention to the small details, kept me advised on their progress and did a thorough clean up when they were done. And quick, in at 7 done by 130 and a cooler residence by 135.
They certainly lived up to the Pride part of the company name.

Jason from America's Pride Cooling and Heating was professional, friendly and even offered to fix my thermostat. It was hanging from the wires on the wall and was not plugged in correctly. He didn't make me feel silly for not knowing how to install it correctly. He even mounted it back on the wall and now it works! He originally just came to do a Tune up for my A/C Unit, which he did. He was speedy! He called 10 minutes before he arrived and texted as well. Thanks Jason!

These guys are great. They came out the same day I submitted my request through my home warranty company, which was even sooner than the warranty company offered and on Labor day. They identified that the issue was the capacitor and replaced it, all within 10 minutes. I highly recommend Jason and this company.

I noticed a few days ago that my bedroom was not as cool as it used to be. The air conditioner seemed to malfunction, not producing sufficient air to cool the room. AC Air Conditioning & Heating Repair ensured that I got the service I needed from an experienced repairman who charged me reasonably for the service.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
A/C system maintenance, A/C system repair, Heating system repair