Plumbing reviews in Glendale, Arizona

Great experience with Forrest Anderson Plumbing. Came out on a Sunday when a water line burst in the wall and had to shut off water to the house. The service department showed up quick and took care of the problem so we could turn the water back on. The chargers were less than expected for an emergency call on a Sunday afternoon/evening. Would highly recommend.

Great same day emergency service. Journeyman plumbers that are professional and friendly. We highly recommend this team! Thank you, Dan S for your quality work on our water leak! Antonia A

This place is an ABSOLUTE SCAM for residential customers. Prices are extremely inflated due to large overhead caused by serving large commercial clients and plumbing disasters.

I paid over $350 for a guy to snake my drain. It took him less than 10 minutes. I would have never agreed to the price they quoted me if I hadn’t already committed to their $100 service/diagnostic fee. Aside from that, the serviceman didn’t diagnose the issue. He walked in, took one look under the sink, didn’t touch or inspect anything, and said okay $350 yo snake the drain. They could have quoted me this over the phone.

It is my mistake. I should have asked more questions. However I didn’t dream that any self respecting plumber would charge this much for what I needed. I feel I was completely taken for a ride by this place and I will never be using their services again.

TL;DR: I was charged $734.85 for a 10–15 minute AC repair involving a $20 part. When I asked for a detailed invoice later, and never received one for parts and labor, and to speak with the owner, I was ignored and instead lectured by the service manager, Dan. I believe I was taken advantage of. Thought you all out there should know.

Full timeline:

My AC stopped cooling, so I called Forrest Anderson, a company I’ve used for the past four years for regular service and check ups. They said a technician could come out after 5:00 PM, but that after-hours service would be time-and-a-half—$150 instead of the normal $100 service call. I was also told parts might cost slightly more. I agreed, with the understanding that we would discuss pricing once the issue was diagnosed.

The technician arrived and called me about 10 minutes later (could see him on the security cameras), saying the issue was a failed dual run capacitor and that he had the part in his truck. Before authorizing the repair, I asked multiple times what the total cost would be for parts AND Labor. The first response was that “the computer isn’t working,” so he couldn’t look it up yet. I asked again, when he called back 5 minutes later,and he said the total would be $734. When I pressed for a breakdown of parts and labor, he said he’d have to get back to me.

Based on the price, I assumed this must be an expensive part or a labor-intensive repair. I was out to dinner and couldn’t look it up. The technician completed the repair in about 10 more minutes and left shortly after—roughly 20 minutes total on-site. I saw them come and go with the cameras on my house, sharing updates with the technician coming and going.

Afterward, when I could look up the part, I discovered the same dual run capacitor costs about $20 on Amazon, and even less from a local parts supplier.

At that point, it became clear that I was charged about $500 dollars for a minimal labor job and a very inexpensive part. I trusted them when they claimed their computer was down and couldn’t provide pricing details, but somehow it worked well enough to charge me $734. Had I been told the actual part cost upfront, I would have declined the repair and hired someone else at a fair price.

I tried repeatedly to speak with the owner to resolve this and left messages for the owner. Instead, I received a call from Dan, the service manager, who spoke to me as though I had done something wrong simply for requesting a detailed invoice. At one point, he said over and over “you agreed to the repair”. I told him that I trusted you were quoting me a fair price, and not $700 in labor, with a $20 part. He could not explain that to me, when I reminded him that the call was $150, instead of $100, and that the part was $20. He literally lectured me and kept saying that. I reminded him that I trusted them to quote me fairly.

After four years as a customer, this felt deceptive and predatory. This was not a labor issue—it was a 10-minute diagnosis, a 10-minute fix, and a massive markup that relied on my trust and lack of transparency.

TLDR: fair prices, does the job right the first time.
Forrest Anderson is my go to for HVAC and plumbing. They are quick to respond, friendly, clean, informative - actually takes the time to explain issues and offers solutions. There is no competition when I compared their services and prices to other places I used and got quotes from. Even better, they do the job right the first time, and I never felt like they were up selling me- I asked friends that know this type of work and they agreed with me. Don't look any further, choosing Forrest Anderson is the right decision.

Forrest Air has maintained our heat pump for the past 16 years. Fabien has kindly serviced it regularly every 6 months. We are thrilled with his courtesy and competence.
We appreciated the quick response last summer when our aging unit stopped working. Thankfully, the issue was a small one and we were back in our home the next day. We highly recommend Forest Air and Fabien.

When my unit died in late 2024, I did an exhaustive search to filter out the price grabbers and upsellers. I checked the ROC and asked some contractors who are friends, and Forrest Anderson came up several times. The staff gave me several choices, explained each one, filtered out what might be overkill, and installed an exceptional unit! The customer service was amazing, no upselling, and the maintenance plan was quite reasonable. They came a month ago for a seasonal checkup, and it passed with flying colors. They did not try to point out issues that didn't exist, and I know I was and am in good hands!

Mucha variedas

Jose stayed after hours to help us out he’s a real one if management sees this give bro a raise

soda and popcorn

Great service.

Love shopping

Good

Love this place

Great people

Great prices !!!!

The manager is great

Never look who come first

Hey what I need easily

Most expensive parts in town

Always have what I need.