HVAC reviews in Mesa, Arizona

Great Moments are born from great opportunity, and what a great opportunity it was for me to get a new water softener in my home because of Rusty. Excellent Customer Service and I will definitely be recommending them to my friends and coworkers.

Richard came out and did a great job for us. Diagnosed the problem quickly. Didn’t upsell me on anything I didn’t need. Well, worth the money to have someone trustworthy figure out the problem and find an inexpensive solution. I would definitely use these guys again! Richard was a great representative of the company as well.

Exceptional, Outstanding Service from Rusty’s AC

We received truly outstanding and unparalleled service from Rusty’s AC—absolutely dedicated, diligent, attentive, and exceptionally professional from start to finish. Their work was nothing short of top-tier. We had a full installation done, including a new AC unit, air handler, and thermostats, and the entire experience was remarkable.

The team was immaculately clean, incredibly meticulous, and impressively efficient. They worked with a level of care and craftsmanship that is rare today, and they didn’t leave until every detail was perfectly completed—all in just one day.

A heartfelt and enthusiastic shout-out to Richard and Rusty—two truly invaluable, trustworthy, and extraordinary individuals in an industry where genuine customer service can be hard to find. Their kindness, professionalism, and commitment to excellence were simply amazing.

Thank you to all the team for delivering such exceptional service!

Rusty’s Air Conditioning was outstanding from start to finish. The communication was clear, the scheduling was easy, and the technician showed up right on time. They were professional, knowledgeable, and took the time to explain exactly what was going on and what my options were—no pressure, no upselling, just honest service.

The work was done efficiently and cleanly, and my system is running better than it has in a long time. It’s clear they take pride in their work and truly care about their customers. If you’re looking for a reliable, trustworthy HVAC company, Rusty’s Air Conditioning is the one to call. Highly recommend!

Rusty’s Air Conditioning & Heating just installed our new high-efficiency system, and the experience was outstanding from start to finish.

The team was professional, knowledgeable, and took the time to explain our options without any pressure. The install was clean, well-organized, and you can tell they truly care about doing things the right way.

Our home is already more comfortable, quieter, and noticeably more efficient. It’s refreshing to work with a local company that values quality, communication, and craftsmanship.

If you’re considering a new AC system or want a company you can actually trust, I highly recommend Rusty’s. Top-notch work all around

We had a new AC system installed by Rusty’s Air Conditioning & Heating and couldn’t be happier. What really stood out is that they’re a local company—you can feel the difference compared to larger HVAC companies. Richard helped us choose the right options, and Jose and the install crew were professional, respectful of our home, and very clean. Highly recommend Rusty’s if you want honest service and quality work

I had Dean and Richard two of Rusty’s techs come out about a week ago to give a quote. I received 4 quotes from 4 different hvac contractors. Rusty’s had the best price and oddly enough had the most work to do . They had to fabricate a stand moved the unit back so it’s not as visible on the house from the front view and added ductwork to accommodate this. Dean and Richard both were very upfront and honest about the entire process. During the install they troubleshot and helped my son diagnose a bad breaker in our electrical panel as well. These two guys were nothing less that outstanding in there tools. I would absolutely recommend Rusty’s specifically Dean and Richard for any of your HVAC needs.

Best regards and loyal customer moving forward

Lloyd Mason

Mark did a great job, had A/C up and running within an hour of calling him!

Such a great experience with the company and crew. I'm out of town working, my wife and 4 kids were home alone. Mark came out that day, diagnosed us and we needed a new unit. His crew showed up 2 days later and performed an install. They were very professional, and clean. Did a great job in a very short amount of time. I would highly recommend them to anyone needing Seirvice or installs. To top it off he was cheaper than the 4 other companies I reached out to.

Really happy with my experience. My tech Zach took a good amount of time inspecting my system and even replaced a few screws and hosed down my outdoor unit. Another company told me I needed to have the whole system replaced after 5 minutes of looking at my system, but Zach said everything looks pretty good considering the age of the unit and he wouldn’t recommend replacing just yet. It’s nice there are still honest and reliable companies out there! 10/10 recommend!

Mark came out and did a great job on explaining the issues and functions of my unit. I am satisfied with the price and quality of service. I would recommend using Mark Daniels.

Mark has been out several times to do routine maintenance on our system, and we are always incredibly pleased with the service. Mark even came all the way to Laveen on a short-notice service call to help with a beeping (that of course stopped before he arrived & may not have even been from the HVAC) and went above & beyond to give a plan of action for if the beeping starts again. Everyone I have worked with since starting routine maintenance with Mark Daniels (phone support, email, in-person) has proven that they really are the best in the business. Support a trustworthy, fair, high-quality local business & call Mark Daniels!

2025 update - We’ve now been using Mark Daniels for multiple years, and I recommend them to EVERYONE. Still so thankful to have found them via recommendations from neighbors online. Incredibly honest, easy to reach and schedule, and I have never once had even the slightest negative experience. I hate the recent trend of these big corporate/private equity giants buying up trades and offering overpriced, impersonal, shoddy work, but Mark Daniels keeps it old school and top notch. Can’t recommend them enough.

Tamara with Mark Daniels is always professional, she is knowledgable and is great at answering questions. She does a great job, we love having her as our tech.

We have had Mark out a few times. He’s great to work with. He’s very helpful in explains everything, he always shows you the issue so you can see it yourself and his prices are very reasonable.
Update: today we had Tamara out and the interaction was very brief but she was great as well and very friendly

We have been customers for 12 years and have total faith in the work that the MD team does. Mark is always willing to go the extra mile and to provide the best service to his customers. They are prompt, courteous, professional, and communicative. We are never happy when our a/c has problems, but over the years, this is the best team we have found. Thank you to Mark and everyone at his company. You're the best!!! March 2024 update. We continue to use Mark Daniels and enjoyed Mark's expertise and Tamara's assistance.

Zach was on time and ready to work. This is either the 3rd or 4th time he has done my a/c tune-up. Always does a great job, checking everything out thoroughly. Very satisfied!

Tamara arrived promptly and was very professional and nice. The appointment only took about 35 minutes. She seemed to be very thorough with her inspection and her questions. Good experience!

Great customer service. The techs are friendly and arrive promptly. I have used Mark Daniels for years.

Tamara and Mark did an amazing job fixing our Ac unit. They were able to come the same day, completed a thorough diagnostic and fixed it without issue. They explained everything really well and have great customer service. Will continue to do business with them in the future.

Excellent service. Honest. Straightforward. And reasonably priced. Mark and his team came out and quickly assessed the issue. They were back the next day with a seamless install. Highly recommend!!

Tamara was great. She called to let me know when she was on her way, how long it would be and showed up right on time. She was very nice, knew her stuff and explained it all so I could understand it. Overall great experience.