HVAC reviews in Mesa, Arizona

I was really impressed with Carter Brothers HVAC LLC when I needed AC repair in Mesa. I first found them online and decided to call when my air conditioner stopped working. They came out quickly and fixed the problem for a fair price. Later on, when I had more AC issues, I didn't hesitate to call them again. They showed up fast, figured out the problem, and after we talked it over, I decided to replace my old AC and furnace. They gave me a good deal and worked with my schedule to get the job done in just a few days. While waiting for the new install, they fixed my initial problem and even topped off the freon at no extra charge. When it was time for the install, everything went smoothly, and my house was nice and cool. After about a month, when it got cold and I switched on the heat, I noticed there was no warm air. I checked and saw no gas was getting through, so I called and Miguel came out right away. He realized they just needed to flip a switch—easy fix and done in minutes. Later, the heat stopped again, so I called around 4:30pm and Ayden arrived within an hour. Turned out a wire had come loose, and he fixed it quickly. Even though these small issues happened, they always responded fast and fixed things with no hassle. I’ll definitely keep using them for any AC or heating problems and would recommend them to anyone in Mesa.

I bought a house in Mesa that needed heater repair and a new HVAC system. I got several quotes and chose this company because Jorge was very thoughtful and explained things no one else did, like the best place for the heater unit and how to keep my linen closet. They even suggested moving the condenser so I could use my concrete pad for a patio. I was impressed right away. The installation went smoothly, and they worked well with my electrician to fix a few things. They also removed my old furnace, which was in an old chimney spot, and noticed water was leaking in. Jorge made a custom chimney cap and sealed it up to stop the leak. Their customer service was excellent. I highly recommend their heater repair services!

i highly recommend carter brothers hvac llc for furnace repair. jorge came out to my place in mesa and carefully checked what was needed to fix my old furnace. he explained a few options for repair and replacement, and made it easy to understand the pros and cons of each. his experience was clear right away. the whole crew was professional, skilled, and respectful while working in my home. they worked efficiently and made sure everything was cleaned up when they finished. i'm really happy with how smooth the whole process was from beginning to end. i'd definitely call them again for any furnace needs and would recommend them to anyone looking for reliable service!

i reached out to Carter Brothers HVAC LLC for a second opinion and a quote about my ac unit, and the service was fantastic! jorge got me scheduled quickly, and the technician came out the very next day. when the technician arrived, he was really friendly and professional, and explained everything he was checking on my air conditioning system. he let me know my unit was running well and took the time to answer all my questions. the service was even better than i expected, and i’ll definitely use them again for any ac repair or maintenance i need. just had them come back for a check up, and miguel did a great job—he was friendly, thorough, and professional. highly recommend!

We needed our heater fixed and some updates to our heating system in our home in Mesa. Carter Brothers HVAC LLC gave us the best quote for heater repair and maintenance. Their team was professional, friendly, paid attention to details, and always arrived when they said they would. They finished the heater repair right on schedule and kept a positive attitude even though it was really hot outside. Theodore, Miguel, and Leonard did great work. This is a reliable group!

Leonard was fantastic. He took the time to clearly explain every step he was taking to figure out what was wrong with my heater, which had been shutting off unexpectedly. Once he found the main issue, he repaired it quickly and made sure the heater was running properly. Leonard also checked the air filter to make sure it was clean and adjusted the heat settings so everything was just right. He even noticed a problem from a previous installation by another company that was making the system run less efficiently, and he fixed that right away too. The price for everything was very reasonable. I called for service late in the day, and Leonard arrived right on time the next morning. I highly recommend this company for heater repairs.

We will always choose this company for our heater repair needs and recommend them to everyone we know. After our heater stopped working during a stretch of hot Arizona days, the first company we contacted never showed up, even after promising to come out several times. They eventually stopped answering our calls and messages. Thankfully, a family member told us about this company, so we gave them a call. Miguel came out quickly after hearing about what we’d been through. He was very thorough, honest, and got our heater working again in no time. We were worried the repair would cost a lot, but Miguel explained everything clearly and fixed the issue for a very reasonable price. We are grateful we found this company, even though it took a bad experience with the first company to get here. Highly recommend!

I called for furnace repair and paid $500 for service. Ayden, the technician, was very professional and did a thorough inspection, but couldn’t find any obvious issues with the furnace during his first visit. He mentioned that if the problem came back, he would return and take a closer look at no extra charge, since the cause wasn’t found initially. After a little over a month, I noticed the same problem again and contacted the company. At first, there was some confusion about whether I would be charged another fee, but the team quickly reached out to make things right. They followed up as promised, and I’m very happy with the way everything was handled. The customer service and furnace repair expertise were excellent.

This company is very professional and well-respected in Mesa. They removed our old heater and installed a new, energy-efficient heat pump for us. The first visit with Roger was really helpful—he explained everything clearly and didn’t pressure us at all. The installation team showed up right on time and did a great job. We also got a remote thermostat, which lets us adjust the heat when we’re away and coming back home. Miguel from the crew explained how everything works and was very patient with our questions. I highly recommend their heater repair and installation services!

the five-star ratings for this heater repair company are definitely well deserved. our heater stopped working in our home in mesa, and when we called for help, they sent someone out the same day to take a look. after checking everything, the technician explained that our really old furnace couldn't be fixed and gave us a few replacement options. we chose to update both the heater and the air conditioner since they were both pretty old. the next day, the installation crew arrived right on time. ayden, miguel, and theodore did a fantastic job. they worked quickly and managed to remove and install both the new heater and ac in less than seven hours. ayden took extra time to explain how to use all the new equipment, which was very helpful. they also made sure to keep everything clean, laying down carpet strips to protect our floors and picking up after themselves. overall, our experience with this company was excellent. if you need heater repair or hvac services in mesa, i highly recommend giving them a call.

Carter Brothers HVAC LLC has always come through for us whenever we've needed help with our heaters. When our two old furnace units stopped working, Roger and his team showed up the next day to check everything, give us a clear quote, and get started on repairs right away. Later on, when unexpected water damage ruined our new furnaces, they responded immediately and worked closely with our insurance to make the replacement process smooth and hassle-free. They even helped us get rebates from the electric utility when we decided to upgrade to heat pumps instead of our old air conditioners. The team’s advice and service have been excellent, always making sure our needs come first.

I was recommended to this HVAC company by my neighbor when my pilot light went out and I didn’t have any heat. I received a call back on a Sunday from the owner, and after explaining my issue, a technician named Leonard was sent out the next day right on schedule. Leonard let me know that my boiler needed to be replaced. They handled ordering the new unit and managed to install it all in one day while I worked from home without any problems. The whole team was very professional and made sure to clean up everything as planned. I appreciated that they followed up to check if my system was working well.

Carter Brothers HVAC LLC did an excellent job installing our new mini split AC system in the garage. From the beginning, I had great communication with Theodore, who was clear about the pricing and answered all my questions. On the installation day, the team showed up on time and handled everything professionally. The wiring and drainage work were done perfectly, and they made sure the area stayed clean throughout the process. If you need AC repair or installation, this company is a fantastic choice. Highly recommended!

I was very impressed with Jorge’s professionalism during my recent AC repair in Mesa. He was friendly, answered all my questions, and made sure to let me know when he was on the way. He installed a new heat pump system and took the time to explain how everything works. Jorge also suggested moving the thermostat to a better spot, which made a big difference. The new air conditioning system is running perfectly, and I would definitely recommend Carter Brothers HVAC LLC to friends looking for reliable AC service in the hot Arizona weather.

i had a heat pump and ac unit installed, and carter brothers hvac llc really did a fantastic job. it took a little while to get the city permits, but once we got the green light, they finished everything quickly and made sure it was done right. roger even came out on a saturday to handle some electrical work before the main installation. they left my place super clean and there was no need for any extra painting or touch-ups. everyone i dealt with was professional and clearly knew what they were doing. the price on the estimate matched the final bill exactly, no surprises at all. i'd definitely call them again if i needed any heater repairs or hvac work.

I’m very satisfied with the heater repair service I received. My central heater was having issues—sometimes the system would freeze up and stop working properly, even though it wasn’t that old. At first, I called the same big HVAC company that originally put it in, but after several visits and hundreds of dollars spent, the problem was still there. Their technicians seemed unsure and kept suggesting I needed to buy a whole new furnace, which didn’t make sense. They also tried to sell me extra service plans but never really explained what was wrong with my heater. After a month of frustration and no results, I decided to try a different company, based on a coworker’s suggestion. When I called, both the owner and their heater repair expert, Roger, showed up. From the start, I could tell they truly wanted to fix the heater, not just make a sale. Roger quickly found mistakes the other company had made and even discovered air bubbles in the lines, which can affect how the heater works. He took out the blower, cleaned the fan blades in about 15 minutes, and put everything back together. After that, the heater worked like new again. They didn’t push me to buy a new furnace or sign up for any expensive plans. The team was knowledgeable, honest, and very friendly. I really appreciate their professionalism and wish I had called them sooner. If you need heater repair, these are the people to trust.

I've called Carter Brothers HVAC LLC several times for help with my air conditioning system here in Mesa, including a mini-split issue and a problem with our main cooling unit. Each time, I've been really pleased with how professional and friendly everyone is, from the office team to the technician, Roger, who came out to our house. I called early in the morning and they were able to send someone out within a couple of hours, which is such a relief in this Arizona heat. The quick service kept my home comfortable, and as someone who works from home, having the AC running again so fast made a huge difference. Highly recommend for anyone needing HVAC repairs or maintenance—very dependable and efficient service!

We have relied on Carter Brothers HVAC LLC since we bought our home in Mesa. When we were still looking at the house, they did a full inspection of the heater and AC units. Ayden took the time to explain everything he found, making it easy for us to understand which heater repairs needed to be done right away and which things could just be watched for now. After moving in, we decided to go with their twice-a-year maintenance plan. At first, we thought the price was a little higher than some other places, but we quickly realized it's worth it. They really spend the extra time checking everything and making sure our heater and HVAC system are running right. Every time they come out, the service recommendations make sense and we never feel like they are trying to sell us things we don’t need. Finding a trustworthy heater repair company is hard, and this one really stands out. We highly recommend them for anyone in Mesa who needs reliable heater maintenance or repair. We'll keep using them for all our future HVAC needs.

A while back, I looked for a good company in Mesa to replace my old HVAC system. After talking with a few different businesses, Carter Brothers HVAC LLC stood out the most. They took the time to give me a detailed estimate and answered all my questions about the new air conditioning and heating setup. Their team was very professional and made sure everything was explained clearly. The new HVAC system they installed has been working great, keeping my home cool during the hot Arizona summers. Later on, when I had some electrical issues with my thermostat and some of the wiring connected to the HVAC unit, I knew exactly who to call. Jorge from their team came out quickly and handled everything just as I expected—thoroughly and with care. I highly recommend this company if you need any HVAC services in Mesa. They always make sure the job is done right!

I recently had a great experience with this HVAC company in Mesa. When my furnace stopped working, Theodore from their team came out and listened carefully to my concerns. He quickly found the problem and explained my options for getting it fixed. Throughout the whole process, everyone was very polite and helpful. While waiting for the new furnace installation, they even provided some electric heaters to keep my house comfortable. Once the new system was installed, everything worked perfectly. I really appreciate the excellent service and would definitely give them 5 stars!

i really have to say, 'comfort' sums up our experience! our old ac system finally gave out, so we decided it was time for an upgrade. we went with an energy-efficient heat pump paired with a high efficiency gas furnace for backup, and couldn't be happier with the results. from the start, carter brothers hvac llc made things easy. roger came out to give us a quote and made sure our new system was the right size for our home. the office team took care of all the paperwork for rebates and loans, so we didn't have to worry about a thing. the installation itself was quick—they finished everything in just one day. after a week, we've already noticed the temperature in the house feels steady, and the air flow and quality are so much better than before. living in the arizona heat, this upgrade really made a huge difference for us. we also recommend adding the reme halo for even cleaner air. overall, we're really happy with our new ac system and how smooth the whole process was.