HVAC reviews in Mesa, Arizona
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I rarely give reviews, but I feel that this tech and this company deserves for people to know what great service they have. I'll will try to keep this short, but let me tell you I was having a hell of a day. My AC went out and I have a 5-year-old one at home. I'm trying to get someone to come out within the matter of hours was almost impossible. Tried a few companies, between the automated service and finally actually getting someone who was really rude it was becoming less likely I was going to find someone until the my property management got ahold of A/C Rangers and I get a wonderful call from a very friendly voice, and shortly after that i get a text from the tech named Jed stating he would be here shortly. he was there within 30 minutes and had us up and running within twenty minutes, no exaggeration...He was very professional, very nice and knew his job. I highly recommend this company i can't express how pleased I am with them. Thank you A/C Rangers !!!
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Top-notch service from start to finish! A/C Rangers replaced our entire A/C unit, and we couldn’t be happier with the experience. They showed up on time, worked efficiently, and kept everything clean and professional throughout the process. The technicians were knowledgeable, courteous, and explained everything clearly, no pressure, no surprises. The new unit is working perfectly, and our home is cooler and more comfortable than ever. Highly recommend A/C Rangers for anyone needing a reliable HVAC company!
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Keith was very friendly and helpful. He went above and beyond, and I appreciated his wonderful service! Thank you!
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Jedd and Zack came to my home today after going through so much hassle with another company and just absolutely killed it! I highly recommend this company and their excellent service. We are SO THANKFUL for these guys! They were thorough, got the job done quick and were on time for our window. My air conditioning is working and they took the extra few minutes to go the extra mile and actually explain what was wrong, what had happened and what steps they took to fix the problem. They truly were proactive and showed concern with fixing this issue after expressing we had been through it with another company (AMH) and how that guy just showed up and left claiming he couldn’t do the job and it wasn’t an emergency. That company left us 6 days with no air conditioning with a new baby and small children. As soon as we called these guys (Brittany scheduled us immediately), they came the next business day as an emergency stat, to be sure we all are comfortable and safe in our home. Thank you Jedd and Zack for fixing this and making up for where the other company that left us hanging. Thanks for a WOW EXPERIENCE!
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Jacob L came out and quickly resolved our issue and got our AC up and running again. When the AC goes out in AZ summer, it's miserable! So grateful A/C rangers were able to get us scheduled quickly and save us!! Thank you
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Jed was great. Got my AC up and running quickly and explained what the issue was.
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Had two people out here to look at the AC had to call the A/C rangers and yet they weren’t able to fix the problem but are sending yet another person out three people can’t fix the problem let’s see if they 4th one can
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Service technician was knowledgeable very courteous and and explained what had been done and answered my questions. Highly recommend this company Neighborhood.
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I worked with Keith today with an issue I was having with my unit. He was friendly and knowledgeable to me, demonstrated a high professional level and also brought a energtic, fun personality. I say that because most times, there is very little interaction when it comes to something needing to be serviced, the conversation stops outside of Hi and Bye. Not with Keith. I felt engaged, he informed me on the part being replaced, a light history of the unit itself and did this with a smile and being himself.
Some customers don't like that, I do, I appreciated everything Keith brought to today's service call, very friendly man with a great skill set.
Thank you Keith! -
Hala, German, and Nate were absolutely fantastic! They were knowledgeable, efficient, and incredibly friendly throughout the entire process. We’re so grateful for the excellent work they did to help keep our home cool during the hottest time of the year. Climbing into a hot attic to get the job done couldn’t have been easy, but these gentlemen handled it like pros—quickly, carefully, and with great attitudes. We truly appreciate their hard work and are very impressed with the results!
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Rangers is the best, we only use them. They staff enough people so you can get same day service. We had Keith this time, who is outstanding, what a personable, great guy. The capacitor needed replacing and they even warrant it for a year. Super happy with Rangers.
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The phone staff are polite and friendly and were able to get us scheduled immediately. Keith came out for a check up and a second time for some maintenance work. He arrived on time within the scheduled window and was a pleasure to speak with. I really appreciate that they didn’t try to upsell additional unnecessary work!
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* Do Not Recommend* After attempting to cancel my appointment Customer service reps insisted the AC guy still come out. We were left with no AC at noon. When reach out they were able to come make PROPER REPAIRS Since they left my AC in worse condition! No one was able to come out! They claim to be 24hour but weren't able to come out at all to make sure me and my children had AC at all l, home was 103 during the night. Customer service is just as bad as repair team. Don't get me started on the wires hanging out of my AC. They might dilute this rating down but worst service I've received I wouldn't recommend them to anyone.
**Up Date** They attempted to remedy the issue with a portable A/C!! BUT NEVER SHOWED. IM 99.9% SURE THERE WAS NEVER A PORTAL. STILL HORRIBLE SERVICE IN MY BOOKS -
Upon arrival, Zack was very professional and tentative.I loved that I received a text with his photo and an awesome bio - Top Tier ! I provided the scenario of what took place and Zack knew exactly what needed to be done! He found out what the issue was and fixed my unit same day. From start to finish A/C Rangers has been phenomenal! I appreciate Alysa as well for sharing laughs with me while providing exceptional customer service booking me a swift appointment. Ty again Zack for an amazing visit. My fur babies, kids and I can sleep in cool comfort again. 🥳♥️
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Hala and Eric were awesome and professional guys. We had a leak on our roof due to a sealant issue with the AC and they took care of it fast and efficiently.
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AC until for our 2nd story went out. Ivan was able to make it far earlier than advised. They were efficient and professional. Great customer service.
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Dominic came out and instantly identified the issue. He was personable and down to earth, and my dogs liked him a lot. He communicated what he was doing and why, and was out of here in no time. Super nice guy. I hope I don't need AC repair anytime soon, but if I do, I hope they send Dominic again.
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Could not be happier. Zach, my technician lives 5 minutes away from me. Instead of making me wait 6 hours for my scheduled appointment they had Zach stop at my house on the way into the office. 10 minutes after arriving he had replaced a capacitor and the AC was up and running. Its now 110 outside and 76 inside. Zach was very friendly, answered all my questions and became best buddies with my cat. Would 100% recommend A/C Rangers and if possible ask for Zach.
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Jed, Hala & Dom did amazingly great work in getting our 2nd floor AC UNIT Working again. I appreciated their thoroughness, professionalism and friendly attitude. Well done AC Rangers!!!
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Great customer service and prompt response time! The technician, Dominic, was great! He was professional, took care of the job quickly, and explained everything along the way. Great job and I highly recommend!
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Update had them come out again today and said they could not fix the issue that it is a flow restriction issue. Said they would have to order parts and would have to come back late next week to “try” and resolve the issue keep in mind this is they 12 time in two year to fix a new ac they put in.
The fact I have to leave them a star is bs should be no stars. Over the last two years I’ve been dealing with this hack of a company they have literally replaced everything with the ac and yet every 3 weeks it stops working. They have sent out the “best” technicians they have to offer and say the issue has been fixed and yet 3 weeks on the dot the ac stops working again. Also it’s in the notes that a special ladder will be needed and yet they will send out a tech and say there is nothing they can do with no access to the roof. When you contact the front desk people they literally lack common sense and have little to no knowledge in regards to help with the issue. When you ask to speak with a manager they backtrack and will give you non stop excuses as to why they can’t transfer the calls. I have countless emails to back up my 2 years of non stop issues with this company. This is my first steps before reaching out to bbb , a lawyer, and the code and enforcement board.