HVAC reviews in Mesa, Arizona
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I appreciate Steve's attention to detail and honesty!
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Steve is seriously the best! We have never encountered such amazing customer service and someone who is just so on top of it! He has been so helpful with our AC repair in the heat of summer and responded and helped in a very timely way. He goes out of his way to ensure his customers receive the best service.
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Steve and his apprentice were super professional and efficient. I’m very satisfied with their hard work!
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Steve is definitely the most reliable hvac tech Ive ever had come to my house. He diagnosed the issue and explained everything very clear and fixed the issue in one visit. Highly recommend
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Called in the middle of the night, he was here within 20 minutes. Unbelievable customer service, will definitely being calling when I need any kind of service.
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I've had Robertson out every year to service my units. They are great to work with, I have no doubt they have my best interest at heart. I've referred them to several family members and everyone has had a great experience with them.
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Steve came out right away and was able to fix our air conditioner! He is reliable, trustworthy and communicates well! Thanks Steve for always helping us!
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Very honest, experienced and thorough. My older unit compressor went out. I was able to get it replaced in less than 24 hours. Who else can do that! I’ve been using them for over 5 years. A pleasure to do business with this company! They do what they say they will!
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Jun 2023.
Response time to investigate heating and cooling issues is normally the same day. Provides outstanding customer service. Reasonable pricing for service and parts. Steve is honest trustworthy and quality of work is fantastic. -
Recently found myself desperately needing a new A/C system in the hottest part of June, over the holiday week, and in town for a limited time. I was referred to Robertson Heating and Cooling by a friend and was so appreciative for Steve’s expertise in diagnosing and putting in a new Bosch system. Steve is communicative, answers questions, and reviews options. I didn’t spend any unnecessary money on a diagnosis just to learn that I needed a new system. The install date was 114 outside and 140 in my attic. The technicians got the job done and worked really hard to accomplish the task in an efficient manner. Steve and Melissa are owners who truly care about craftsmanship, honesty, and being efficient. Excellent business!! Highly recommend!!
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I NEVER leave reviews. I was referred from a co-worker. We had several estimates and quotes we could have used. They did everything they said they would and more. True professionals and quality work. I will definitely refer and use them again for any future HVAC needs.
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Steve Robertsons has Serviced our AC & heating units for the last four years, excellent job and very dependable. very fair priced.
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If you need a trustworthy company, I highly recommend Steve at Robertson Heating & Cooling. My son recommended Steve after a different company quoted me for a new air conditioner. Steve came out to inspect my air conditioner and he took the time to explain in detail options. He was extremely thorough and professional, and he went above and beyond to find the best model for my home and work around a difficult mounting due to my roof and solar panels. Another complication was that the old air conditioner was not properly mounted and he found a solution to properly mount the new air conditioner. I completely trust Steve and Robertson Heating & Cooling and am so grateful to refer him to anyone that is looking for a trustworthy, competent and professional company. When making a sizable purchase, I have peace of mind that it was with a trustworthy company!
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Steve was on time and very friendly! He diagnosed and fixed the problem quickly and efficiently. Will definitely call him next time we have AC issues!!
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Steve is very professional he checked every thing in unit we have had this problem for 2years with many visits from techs not able to correct he spent 3hours first visit a/c would run great every thing ok. When a/c acted up again he came out another 3 hours and finally narrowed it down and fixed my problem.Give him a try you will be satisfied very thorough and professional. Thanks again what a relief .
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Another perfect experience! Steve was on site at my house within 2 hours from when I called about my broken AC and he had it blowing cold right away. Affordable and trustworthy!
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Our house had long had an issue staying cool, but we just lived with it. When we brought our new baby home from the hospital it turned out it was too warm for him. Robertson was able to come out right away and found some ways to improve the system and make adjustments and saved our poor overheated baby.
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Steve is professional, reliable, and knowledgeable. Our AC went out on a Saturday night in June and Steve was over within an hour to help. He quickly found the problem and even found other issues that our inspector missed when we bought our house. He took the time to explain what the issue was and how he was going to fix it. He went above and beyond to fix our initial problem and other small repairs to get our AC unit back in shape. Thank you so much, Steve! We will definitely be customers for life!
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We have had the very best experience with Robertson Heating & Cooling, Steve not only did a great job installing He made sure the unit and Freon was the best choice for our home. This A.C. Has made our home so comfortable! Thank You Robertson Heating & Cooling You deserve many more stars!
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Amazing experience. We called in crisis at 9pm because our AC went out and Steve made it out the same night and had us back up and running by 11. Absolutely recommend. The customer service is the best we have ever received.
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Amazing service. Technician took his time and really diagnosed my system. Didn't just try to throw parts at it and rack up my bill. Very friendly and arrived same day. Definitely the only hvac company I will be calling from now on.