Contractor reviews in Phoenix, Arizona

I was sold a remanufactered compressor . Didn't even know they sold something like that . Then the thing didn't work . So now after installing it I had to take the plumbing apart and load it on to my truck and hall it back to them . Not a good experience !

Great job replacing the carpet in my house

Horrible experience trying to rent a truck. Smart phone required to rent a vehicle. App doesn't work with my smart phone.

Roofing project nightmare! I don't know where to begin. First and foremost, our sales consultant JR did not initially inform us that there would be a construction supervisor by the name of Paul. JR informed us that the job would start on a Thursday/Friday and would be finished by the following Monday. Not only was the job not finished by the deadline, but by Sunday the tear down wasn't completed. My yard was strewn with old shingles and nails. 3 days after missing the deadline I called JR to voice my disdain, I was informed by him that Paul was the construction supervisor. I had not met Paul nor had he introduced himself prior to me voicing my displeasure. I felt it necessary to document my issues with the project. I informed Paul I had concerns with: the installer failed to cut a ridge vent; the soffit vents seemed haphazardly placed; the installer failed to remove stickers on the insider of the soffit grills (restricting air flow); soffit vent screws were stripped (making removal difficult); installer's vehicle spilled oil all over my driveway; missed completion deadline. Paul assured me that the installer would be "fired." He agreed that the issues were numerous and that Home Depot would no longer do business with that installer. He also told me he would send me $100 for my troubles. Imagine my surprise when the same installer comes back to my home and asks me why I asked for him to not come back. I told the installer that I was not happy with false promises, the missing ridge vent, the soffit vents, and the spilled oil all over my drive way. The installer did finally cut a ridge vent, someone did fix the screws on the soffit vents, and the installer tried to power wash the oil spots with terrible results. Overall, I am not happy. Had I not inspected my roof, I would have never discovered that there was no vent cut. JR had informed me that the shingle manufacturer would not warranty the shingles without a ridge vent. I am unsure if Paul or JR have returned to my home to inspect the work. I paid a premium with Home Depot for the piece of mind that my project would be handled with pride. Needless to say, I would never recommend this company to anyone.

Great experience with Great Western for Home Depot carpet install. Will use again.

They were fast, courteous, and did a really nice job putting in my flooring. THX for doing such a GREAT job!

I paid for the Home Depot to come measure my door to start the process of ordering and installation of a new front door. I then ordered the door I wanted in store the store with an associate. I knew what I wanted, a black door with 4 “lights” black hardware and sill. Paid for the door and waited. The door came 8 weeks later and on install day the installers informed me it was ordered with the incorrect inswing. Have to order a new door, wait another 8 weeks…how do you order the wrong inswing when the door has been professionally measured by your contractor? Isn’t that a very important part of the the order! Then the door arrives after waiting for 4 months (no apologies in the mistake, no offer of compensation) and then after it is installed I notice the sill(threshold) is silver, not black like I ordered, not black like the paperwork I have, not black like I paid 3,000 for and waited 4 months for! After numerous emails they concluded that the initial order (the wrong inswing) had black but was the wrong WIDTH at the threshold and when they reordered the correct inswing they adjusted the sill width that only comes in silver…but NO ONE thought to tell the customer. I have the door already installed with the wrong color sill and although I love the door it totally looks off when you look down and walk in from outside. Overall a horrible experience, multiple mistakes, delays, and I ended up with a different door that I ordered and signed off on and paid for. Super frustrating. Do NOT use the Home Depot for windows and doors.

Western States Flooring arranged the demolition team as well as the installation team. Excellent customer service from start to finish. These guys were prompt, professional and extremely efficient. I’m very, very satisfied with the finished product.

We recently had an exterior door installed through Home Depot and overall had a great experience. The installer was punctual, professional, and clearly knowledgeable about the process. He made sure the door was properly aligned, sealed, and secured, and he took the time to explain the work that was done.

I was quoted 3x the price to have my carpet installed by one of those “75% off” companies online. I turned to trusty old Home Depot for the win. Much more reasonably priced, we found the correct carpet match (unlike the other company) and the installation was seamless. Thank you for being reliable. I should have just started with HD 💪

Fabulous installation. Very happy

I had a wonderful experience with picking out carpet and having it installed with Home Depot. The gentlemen who installed the carpeting did a very nice job and cleaned up afterwards. I am very satisfied!

Even though the materials received for our wooden stairway installation, were incorrect, Home Depot's return of our material funds has been great! And, their desire to help us get the correct product ordered, although pending? I/we are looking forward to a positive outcome and eventually a completed stairway installation project.

They had what I needed.

Shutter installation

Home Depot is great, but their prices just keep going up

Horrible experience from the start. They have lost our business for life. Everybody has their own answer as to what happens during flooring installation and the end result is that the costumer gets the shaft.

Crew was prompt, professional and cleaned up after the job was complete.

Showed up on time, and did a great job with the installation. Cleaned up after themselves too.

They helped me select the right flooring, sold it to me at good price, and hooked me up with USIG Installers. They scheduled install convenient for us, showed up on time and did a great job. They were very knowledgeable, professional, and courteous. They cleaned up the house and their prep area and except for the beautiful new Pergo flooring you couldn't tell they had been here.

My appointment was for 10AM. It was changed to noon. He arrived at 12:30 and finished about 9:00 PM. The work was done correctly.