HVAC reviews in Phoenix, Arizona

We were just in Phoenix visiting a family member and the A/C went out! It got hot very fast in the house. They understood the urgency to get the A/C up and running again! Professional service, quick response time!

The technician, Ralf Bojorquez, was very professional. He arrived to fix my heating system even before I thought he would be there. Explained everything and over all, did a great job. I highly recommend.

They're very helpful to handle the situation with needing air conditioning quickly to deal with the weather. They are reliable and solve all problems rapidly to insure air conditioning systems are working effectively and properly.

Had problems with a smart thermostat that was not working. The two guys who installed it didnt know much about the set up. I reached out to Cesar Carbajal, and he showed up at my doorstep to fix it two hrs later. :)

Velox air provides excellent service! Ricardo is the best technician and very professional! Velox is the only HVAC company I will use for my HVAC needs!

Office Staff (Sarah) and Technician were great! Hard part was dealing with the warranty company

My Ac went out, so I called to get quote & The young lady named Haley was very professional as well as super sweet! She made the experience very easy & explained to help me better understand! 10/10 would recommend & if you call speak to her!

Amazing company! Highly recommend extremely professional and made our experience absolutely wonderful. Professional and friendly staff who truly care about making your system work properly. Will use them in the future no questions asked!

Great company, I had to get my AC fixed and they were timely and professional. I worked with the service manage Cheyenne who was pleasure to work with. I highly reccomend Velox Air!

Velox was very prompt and professional. The office person Cheyenne was very helpful in answering questions I had and accommodating my limited availability with scheduling my service appointment. Would highly recommend them for any of your service needs.

It was our second AC service, but our HVAC is 20 years old. Ralf, our tech this visit was awesome, we discussed the most recent visit and Ralf went to work. He quickly diagnosed the problem, a outside compressor fan, and replaced the capacitor too. He took the time to check the attic components, made sure the old system was 'charged' and pressures were to specs. He stuck around to make sure the AC was cooling and to ask if we needed anything else. EasyPeezy!! 94 degrees today, thanks Velox Air!

Sarah was absolutely amazing! Not only was she super nice & professional, we had your AC fixed in less than 24 hours! I would 100% recommend this service to anyone looking to repair their AC. Extremely timely, kind & honest, professional & beyond polite.

In dealing with Velox air for the past few years I have to say that dealing with Noe Lizarraga has been nothing but perfect and high level communication and problem solving. Noe is easy to communicate with and is always quick to help us out. I am grateful for Noe when it comes to dealing with HVAC and any issues we may have.

Great company, quick professional service. Talk to the service manager Cheyenne, she’ll take good care of you! Thanks for the great service. I highly recommend Velox Air to anyone who needs a trusted company that will do things right the first time for a fair price.

Velox Air was amazing to work with! Installation went great and we are very happy with their pricing!
From our experience Velox stands behind their word and are honest, reliable and put their customer ahead of themselves!
Velox Air is the company to call for all your heating and air conditioning needs!

Excellent experience with this vender. Normally my home warranty company sends a vendor who makes me call in a separate $65 service call for every broken part. Velox diagnosed everything within the first 15 minutes on one service call and ordered the parts. Best experience I've had with anyone my home warranty company has sent in the past year.

We were extremely stressed with just buying a home and the AC unit wasn't working our first summer here. Velox was unbelievable! They were out that same day when other companies were over a week out and they also gave us a military discount which was greatly appreciated. They had our unit replaced in less than 24 hours and boy am I glad because it was 112 that week. They called just to check in and make sure we were still doing good. This is a family owned and operated company and I'll continue to give them my business for years to come.

I don't typically write reviews, but after my experience with Velox I had to! Everything was great from start to finish. The administrative staff were friendly and patient and helped walk me through all of my questions. The tech that came out to help was professional and thourough. They got everything back up and running quickly, and again, answered any follow up questions I had. I would definitely recommend them to anyone out looking for an AC company! I will be using them again! Thank you!!!

Velox Air saved the day! My AC went out in the middle of the night in this record breaking heat and the owner Michael sent out a technician to me the next day even with their schedule fully booked. The service technician Manny went above and beyond in not only getting the problem fixed fast but also explaining to me what was wrong. He also gave me future steps to take to keep my system running at it's best. Velox Air is an honest and reputable company with great pricing. I would highly recommend this company for all your HVAC needs.

After a long day of playing 36 holes(and knocking back some cocktails) in the desert sun i arrived home to my surprise and the AC was OUT! i went into panic since it was 4:30pm and around 110f, called a couple of other companies which will remain nameless in this review and could not have someone come out ASAP, all appointments backed up till the next business day AT BEST. Came across Velox Air website, called them up, got on the horn with Sarah who was absolutely amazing! Not only was she knowledgeable & professional, she sent a technician over in less the 1 hour. I was about to reserve a room at the Four Seasons to get out of the house but it was not necessary! we had the AC fixed in less than 1 hour after the technician and his team arrived. I would DEFINITELY recommend this company from Cheyenne who called me during the repair to let me know the status of the work to Ralf the technician(wore booties and a face-mask before entering my home and this was BEFORE the COVID-19 pandemic) anyone looking to repair their AC. Extremely timely, honest, professional, CLEAN & polite...Even got a call a couple of days later from Sarah to check if all was to my satisfaction, highly recommend 100%

The technician Luis did an excellent job! He had great communication n did exactly what he told me about the whole process from beginning to end! He had great suggestions in dealing with my a/c unit n filters. I would highly recommend velox to ensure your a/c unit if working efficiently n safe!