HVAC reviews in Phoenix, Arizona
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Roger was quite knowledgeable and extremely helpful throughout the AC repair process. He also pointed out additional issues that we weren't aware of and provided suggestions for their repair. Roger furnished us with both individual and combined pricing for the repairs. He was a great guy to chat with while he was diligently working on the job. In the end, everything worked out perfectly in our Phoenix home. Thanks, Roger, and take care!
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Absolutely thrilled with the whole process involving Robinson & Sons HVAC. They were very cordial on the phone when I initially reached out to book an appointment. Zachary, the service technician, touched base with me 30 minutes before his arrival, and he was even a tad ahead of our agreed schedule. He provided a friendly service and took the time to clarify all the procedures he was performing on the HVAC system. I would undoubtedly recommend Robinson & Sons HVAC to all my acquaintances in Phoenix.
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Robinson & Sons HVAC delivered an outstanding response time, alongside professional and courteous service. They explained everything they did and the reasons behind their actions, providing a superior value service. Their expertise prompted me to sign up for their yearly plan, based on the high standard of their work. I'd gladly use their services again in Phoenix and have no reservations in recommending them. I must mention that Zachary was especially helpful throughout the process.
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I had several other companies, and technicians, out to my home to diagnose a short in the wiring between my thermostat, and my unit. After several mis-diagnosis, and many expensive parts that were fried, Sun Tech AC sent Manny out to figure it out.
He was quick, very professional, and nice!
Thanks for the great service Sun Tech AC and Manny! -
Worst A/C company I have ever come in contact with. Unfortunately my home warranty “assigned” me to them. First problem- they never called me after being told they would call to set up the appointment. After getting a tech to the house, he wandered inside acting as if he didn’t know what to do. Then he went outside to look at the unit. He took a bunch of parts out and said he didn’t have the part, they would be in contact. This was on a Tuesday. By Thursday, the office called and said they had the part and he would come out to install the following day. He showed up on Friday saying “ I don’t have the part to fix it.” He went to the outside unit, and left without saying anything. I tracked him down on his cell phone. I asked “where are you.” He replied, “ driving around Phoenix looking for your part.” I couldn't believe I had been told they had the part and were coming to install it. (This is PHOENIX in the SUMMER)
I told him to not come back. I called another repair company. They were sympathetic, got a technician out the next day, and fixed the A/C.
My home warranty company One Guard would only reimburse me at what this loser company said would cost to fix it. They were wrong. Once the new motor was installed, the unit was running to many amps and had to be fixed, therefore costing more. One guard would not reimburse me.
Stay away from Sun-tech! -
Sun Tech company and their techs are very professional, reliable and dispatchers are all great. I'm very happy with their service. I would RECOMEND them immediately to all my friends, family, neighbors and any body who needs A/C fixed or have any kind of heating issues. Have all a blessing and great day!! My name is Amalia by the way.
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Very professional and efficient, they came out and got my AC up and running in less than 15 min. My AC started blowing hot air and they discovered a broken wire and fixed it immediately. My house has been so cool and the AC has been amazing thank god! Great company, highly recommend
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This was the company assigned to me by my home warranty company. Beginning in June my air conditioner stopped blowing cold. A tech would come out and fix the issue (blown fuse, exploded coil, leak). This happened every couple of weeks until one Monday in July when the tech came again and said the unit was no longer repairable and would need to be replaced. In order to get the unit replaced my home warranty company needed the tech's paperwork from this call. By Thursday of that week he had still not submitted it. I had to repeatedly make calls in order to get that paperwork submitted meanwhile I have no air conditioning in 115 degree Phoenix weather. After TWO WEEKS of no air conditioning I finally had an appointment to have the new unit installed. I was told my appointment would be on a Saturday anywhere between 8-12. This was confirmed by both email and text. By 12 on Saturday no one had shown up so I called the company and was then told that actually my appointment was scheduled for anywhere between 12-4. No one had called me to tell me the appointment time had changed so I spent an entire morning waiting for them. Once they actually arrived the installation went fairly quickly and so far the new unit is blowing cold. I have not been satisfied with the communication from this company. I have had to call them every step of the way in order to prompt this installation along. No one contacts me even when something with my appointment changes, but they have no problem contacting me multiple times once a payment is due. Would not choose to use this service again.
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I’ve been very fortunate to use Sun Tech for many years now and I am so excited that they are partnered with One Guard my home warranty company. They always come out in a short matter of time and get the job done with a wonderful attitude and great professionalism! I would highly recommend using Sun Tech for all your air conditioning and heating needs. 5+Stars!!
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When our air conditioning went out in the middle of a Phoenix summer Sun Tech Air Conditioning was contracted with our home warranty program, Landmark Home Warranty, to provide repair. Sun Tech was the only bright spot we had in dealing with Landmark. Sun Tech did what they promised when they promised - always on time and they always met our expectations. I highly recommend them.
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My home warranty company, OneGuard, assigned me to Sun Tech. I was told they would reach out to me. After 4 hours, I had not heard anything so I called the office and was told the scheduler was out but would call me within the hour. 2 hours later I still had heard nothing. I called again and was asked if they could call me back immediately. Never got a call back. What a joke. Requested that my warranty company take them off of my claim. Unfortunate, I like supporting small local business especially in times likes these. Must not want to work. Would rather give the money to hard working companies.
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After a tech serviced our unit, our air conditioning has not shut off for the past 10 hours. My wife and I tried calling 4 different times and were completely ignored.
I have lost all faith and trust in this company. Only use them if you want to pay an outrageous electric bill. -
Jason and his guys are awesome!!! They are very reasonably priced and super knowledgeable. It is refreshing to speak to a mechanic in any field who is not getting a commission on upsales. They just do what is needed. I have referred them to about 30 of my clients and friends and they all loved him.
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Three years ago Sun-Tech replaced two of our aging AC units with brand new ones that are far more efficient. The price was superb and the units have worked perfectly. When the AC for our guest casita (20 years old) started making noises, we didn't hesitate and called Sun-Tech again. They are prompt, do great work and very nice to deal with. We had no issues, even though they were working in a very tight space.
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I bought a new HVAC unit in 2018 and it wasn’t sitting on the frame correctly so I called them to fix it and the only thing they charged me for was the initial trip out. They fixed it right away and Jose was super great to work with.
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My tech was on time, courteous, knowledgeable and efficient. He got his work done quickly and then took the time to explain everything he had done to me, instead of just saying that it was taken care of.
I would recommend the company to others and use them again myself. -
Used Sun Tech Air a few times through my home warranty. I was always able to get an appointment very quickly. Techs were on time, knowledgeable, and did great work each time they came out.
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Jose was the first to come out. He was very professional and personable. He assessed the problem quickly and even sent out a parts request before leaving the house. I recommend Sun Tech to others and wouldn’t hesitate to call them in the future as needed!
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We had their service tech come out for a seasonal tuneup recommended by our home warranty company.
The technician called and gave us an accurate ETA when he left from their office. He miscalculated and arrived about 10 minutes early!
He did a thorough inspection and cleaning of our rooftop unit and discovered a capacitor that was worn and needed replacing (he removed the part to show us the condition). Since our warranty only covered the service and not repair he explained what the charge would be to replace it and since he was already there a service call wouldn't be charged. Simply the cost of the part, which was reasonable and he was done within about 15 minutes.
Knowledgeable, courteous, fair pricing and the job was completed quickly. Great customer service! -
I have used Sun Tech in two different homes now, each with their unique issues. Every time I call a real person answers the phone and gets me taken care of right away. Highly recommend them!
The field staff and office have always been professional and kind. As a single mother these calls are very hard to make so I love having someone I can trust. -
Always a pleasure working with Sun Tech. Have always requested them through Home Warranty company. Met Tim today as well for the first time and he was awesome! Very honest and informative. Would recommend them to anyone.