Plumbing reviews in Phoenix, Arizona

we had trouble getting other plumbers in phoenix to even call us back about our leak. when one did finally show up, they wouldn’t open up the wall or move any appliances to check, and said it was probably just water from the ac. but david got back to us right away, came out quickly, and found a problem with the dishwasher and a pretty clear leak from the tub drain. everything is drying out now, and we’re excited to have david help us with some remodeling next. super efficient, friendly, and professional. i can’t recommend them enough.

From start to finish, the customer service was excellent. I had a leaky outdoor faucet at my home in Phoenix and needed a plumber to fix it. Scheduling an appointment online was quick and easy, even before regular business hours. As soon as they opened, a friendly and professional representative reached out to let me know that a plumber would arrive within 45 minutes to provide an estimate. Sure enough, about 45 minutes later, Brandon showed up right on time. He was courteous, professional, and quickly assessed the issue with my faucet. Brandon provided a clear estimate and got straight to work. In less than fifteen minutes, the faucet was fixed, and he also explained the warranty that comes with the repair. I was really impressed with how smooth the whole process was, from booking the appointment to the completed repair. The team’s professionalism and quick response made everything easy, and I’m very happy with the results. Highly recommend for anyone in Phoenix needing plumbing services!

a pipe burst in my laundry room late at night, just before we were about to close on selling our house in phoenix. i quickly shut off the main water valve outside, but there was already some water damage. we called hayes & sons plumbing & hvac, and david arrived at our place even though it was really late. he put in a temporary fix and let us know he would return in the morning to finish the job. not long after, the leak started again, but david came back out, made a custom plug for the pipe, and got it under control. early the next day, their team showed up right on time and completed the repair. everyone was very professional, did high-quality work, and the pricing was fair—no price gouging at all. i highly recommend them for any plumbing problems.

I had a great experience with this plumbing company. I called to ask about getting a pipe inspection and maybe some pipe lining done for a property I was getting ready to sell. I explained that another plumber hired by a buyer said there was 14 feet of cracked and collapsed cast iron pipe under my foundation, but they wouldn’t let me see any video proof. The plumber sent out David and his team the very next morning to do a pipe scope. After they checked everything, they found no cracked or collapsed pipes and said there was no need for any pipe lining at all. Later that day, David called me back after reviewing the video footage himself and confirmed that everything was in good shape. If you want a plumbing team in Arizona that’s honest, straightforward, and reliable, I highly recommend this company for any sewer or pipe work you might need.

we had a problem with our basement laundry room backing up into the shower just next door. after checking things out, there was no clean out access, so brandon from hayes & sons plumbing & hvac suggested we break out the concrete around the shower drain to find the issue. turns out, the old cast iron p-trap was completely rusted shut. brandon decided to use a camera to inspect the rest of the pipe, cleaned it out, and then connected the laundry drain straight into the main sewer line. we ran laundry and showers for a whole week after and everything worked perfectly. brandon came back, filled in the hole, poured fresh concrete, and left the place spotless. we’re really happy with the whole experience. the service was excellent, the plumber was skilled, and the price was fair for all the work needed. i would definitely recommend them to anyone in phoenix needing plumbing help.

i have found my go-to plumbers for life! brandon and grant arrived a bit early for my appointment, but were super respectful and waited outside until it was time to start. they quickly checked out my plumbing issues, explained everything in a way i could understand, and fixed all the noisy pipes in my new house. the 'screaming' toilet valve is now totally quiet, and they even took the time to clean up the whole bathroom floor before leaving. they hauled away the trash bag too, which was a nice touch. overall, i had a great experience with hayes & sons plumbing & hvac—definitely a 5-star service!

Recently, my water heater's pilot light stopped working and I couldn’t get it restarted myself. I reached out for help, and Hayes & Sons Plumbing & HVAC quickly put me on their schedule. Brandon, who has helped us before, showed up early and got right to work. In just a few minutes, he figured out what was wrong and fixed the issue. He was professional, friendly, and made sure everything was working perfectly before he left. We are really grateful for the excellent service and would definitely recommend this company to anyone needing plumbing help, especially if you want someone who knows their stuff and is easy to work with.

i called several plumbing companies in phoenix on a saturday afternoon because the drain on my old water heater broke. since it was the weekend, i figured no one would come out until monday, and that's what the first two places told me. luckily, when i reached out to another local plumber, they sent grant to my house within an hour. grant was extremely professional, checked out the water heater issue right away, explained my options in simple terms, and fixed everything quickly. the whole team was polite and friendly every time i talked to them. definitely a 5-star plumbing service, and they’ll be my first choice for any plumbing or hvac work in phoenix.

absolutely recommend these plumbers! i was really happy with the work i got from this company. we had a main valve leaking outside our house here in phoenix, and it was causing a lot of water to pool up in front of the place. i called them in the afternoon, and within a couple hours, david and brandon showed up. both were super friendly and professional. i pointed out where the valve was leaking and where the water was coming up and flooding the yard, even running into the street. since it was already late in the day, i had to turn off the water for the night, but they gave me a clear quote and promised to return soon. early the next morning, i got a call saying they'd be on their way. david and brandon came back just after 8am and got right to work. they kept us updated every step, told us when they needed to go get parts, and made sure we understood the pricing before they did anything. they worked hard for over nine hours to fix the problem and made sure everything was running perfectly before they left. the price was fair for the amount of work done, and they were quick and efficient. afterwards, i even got a follow-up call where everything was explained in detail and i could ask questions. if you need plumbing help in phoenix, i definitely suggest calling these guys!

I realized our toilet wasn't working right—the tank wouldn't fill up properly and there was a strange whistling sound. I searched for plumbers in Phoenix and found one with great reviews, so I decided to call. They answered the phone right away and set up an appointment for the next day. Brandon, the plumber, showed up on time and got my toilet fixed fast. He replaced all the necessary parts, and the cost was very reasonable. I’m really happy with the work and would definitely recommend this plumber to anyone in Phoenix.

I can’t say enough good things about our experiences with this plumbing company in Phoenix. We’ve reached out to them several times for different plumbing issues, and every visit has been great—they always show up on time, know exactly what they’re doing, and are genuinely friendly and helpful. Setting up an appointment is super easy with their online form, and they keep in touch by text, which is perfect for me since I don’t always have the best cell service. One thing that really stood out was how David, the plumber, made a note of our tankless water heater’s make and model so they could have any needed parts ready in advance. That way, if something ever goes wrong, there’s no long wait for repairs. Their pricing is very reasonable, especially considering the high-quality and personal service they provide. It’s clear that this company has strong values and sticks to them in all their work. We’ll definitely keep calling them for any plumbing needs and recommend them to anyone in Phoenix looking for reliable, fair, and professional plumbers.

I had a fantastic experience with Hayes & Sons Plumbing & HVAC. Early on a Sunday morning in Phoenix, my toilet wouldn’t stop running because the shut-off valve was stuck open and the handle was broken. William called me back within five minutes of my call and arrived quickly. He replaced all the necessary parts, including the valve and handle, and had everything working perfectly in under an hour and a half. The price was very fair, especially for a weekend emergency visit with parts and labor included. I highly recommend their plumbing services to anyone in need!

I can’t say enough great things about this plumbing company. Especially the plumber, Brandon. I had been dealing with major issues from a poorly installed water softener system by another company that did a terrible job and overcharged me. My water still had problems even after the first company said everything was fixed, and the pipes and valves were installed all wrong. My sink wasn’t even connected to the dishwasher, and nothing seemed to work right. Since I’m planning to sell my house, I knew I needed a real professional to set things straight. When I called this plumbing company, they answered right away and were very knowledgeable. They got me scheduled for the next day, sent me a text with Brandon’s name, some info about him, and his arrival time. Brandon even called me when he was on his way. He arrived on time, was very friendly, and was great with my dogs. Brandon was surprised by how the plumbing had been set up before, but he quickly got to work. He fixed a leaking shower valve in less than ten minutes, replaced my entire kitchen faucet, and removed the old, badly installed pipes. Everything was installed brand new and done right this time. He also drained my hot water heater without any trouble and checked the bladder tank under the house. Brandon was hardworking, skilled, and really cared about doing a good job. What’s even better, all the work Brandon did cost me a fraction of what the other company would have charged. I highly recommend this plumbing company for anyone needing plumbing help. I’ll definitely use them for all my future plumbing needs. It was a pleasure having Brandon fix everything, and I’m truly grateful for his help.

I first heard about hayes & sons plumbing & hvac from a friend who had them take care of some plumbing repairs at his place. I needed my old gas water heater replaced, so i called them. grant came out and took care of the installation, and honestly did a fantastic job. he was professional, friendly, and really went out of his way to make sure everything was perfect. it meant a lot to me that he worked with me on the price, since i'm on a fixed income, and made sure the job fit my budget. i really appreciated the extra effort and attention to detail. i would definitely recommend them if you need any plumbing work done.

I was referred to this plumbing company by a trusted plumber who couldn't help when my grandfather’s toilet had a sudden leak. I called for emergency plumbing help, and Grant was quick to respond and clear about when he would arrive. He treated my grandfather with a lot of patience and good humor, making the whole situation less stressful. Grant fixed the plumbing issue quickly and charged a reasonable price for the urgent work. He also had an apprentice with him who was polite and knew what he was doing. Overall, the service was excellent and I’m glad I chose them.

If you’re looking for a reliable plumber in Phoenix, I highly recommend this company! Like most plumbers, their prices aren’t the lowest, but you really get what you pay for with their service. David came out to help with my plumbing emergency and was extremely prompt, knowledgeable, and honest about what needed to be done. He made sure to explain everything clearly, did a thorough job, and left my place spotless when he finished. I do have a home warranty, which is helpful for appliances or electrical issues, but when you’ve got water leaking from the ceiling, pipes bursting, toilets backing up, or water heater problems, this plumbing team is the one to call. Their quick response and attention to detail really set them apart. I wouldn’t call anyone else for plumbing help in Phoenix!

The plumbers showed up right on time and even gave me a quick call about 20 minutes before arriving, which I appreciated. I’ve been fixing up my house and had ongoing problems with the laundry room vents. Another plumbing company had quoted me over $7,000 to repair all my pipes, but I was really hoping for a more practical solution, maybe just hydro-jetting the lines to get through another hot summer here. William explained everything they found in simple terms, especially since the scope camera couldn't get too far past the floor level. He even went into the crawl space, which I’ve tried to do myself several times without luck, and figured out that pipe replacement was necessary. The team replaced the damaged plumbing lines in just a few hours, even though it was a really tight and tough space to work in. I truly believe that just because plumbing can be a tough and dirty job, it doesn’t mean you should expect less from the pros. These guys have real skill and dedication. I’ve seen some negative reviews from people with unrealistic expectations, but my experience was excellent. I 100% recommend this plumbing crew. I’ll definitely call them again when it’s time for more work on the house. Plus, they made sure to clean up after themselves and even took all the old material and garbage with them.

I wasn’t sure about calling a plumber at first, but I’m glad I reached out to Hayes & Sons Plumbing & HVAC when my kitchen sink started leaking. They got back to me quickly, and within a couple of hours, I was told Grant would be over in about 15 minutes—which he was! Grant was friendly and professional from the start. Even my dog, who usually barks a lot, warmed up to him right away since he took a moment to say hello. Grant checked out my sink and immediately saw that I needed a new faucet. He also took care of my slow-draining bathroom sink while he was here. He went out and picked up a Moen faucet and had it installed in no time, with no issues at all. I felt really well taken care of and appreciated how knowledgeable he was. Grant made everything seem easy and was very easy to talk to. He definitely went above and beyond to make sure everything worked perfectly. If you need a plumber in Phoenix, I highly recommend them!

we’ve had grant from hayes & sons plumbing & hvac come out to our house several times recently because we had some pipes burst. he fixed everything quickly and charged us exactly what he said he would, with no surprises. the price was fair and the work was solid. when another pipe needed fixing, grant came back the same night and made sure everything was repaired the right way. great customer service—he really cares about getting the job done, no matter the time. i would definitely recommend them to anyone who needs plumbing work, especially if you want someone reliable who sticks to their word. we really appreciate how they helped us out with our plumbing problems.

we were recommended hayes & sons plumbing & hvac by a friend who has trusted them for a long time. our main drain pipe leading to the septic tank got exposed due to some erosion, and a connection came apart. it was more than i could handle myself, so we called in the pros. they came out, looked things over, and gave us a clear estimate. we were told it was safe to use until they could come back to repair it. grant handled the backhoe and managed the work area, while brandon took care of most of the tough plumbing work down in the trench. david and another crew member also helped out. everyone on the team was skilled, friendly, and respectful. the job took just about the amount of time they said it would, and they even let our young grandsons check out the backhoe, which really made their day! the crew brought all the right tools and had the know-how to fix the problem correctly the first time. if you’re looking for reliable plumbers who do quality work at a fair price, i would definitely recommend this company.

After trying several times to unclog my bathroom toilet on my own, I decided to call a local plumbing company for help. I spoke with Grant, who came out to my house with his team and checked out the issue. He let me know he’d be back the next day since his drain snake was in use. The next morning, William and David arrived right on time. They quickly fixed my clogged toilet, installed new bathroom fixtures, and even put in a garbage disposal for me. Both plumbers were friendly, professional, and took the time to answer all my questions. I really appreciated the military discount they offered. What impressed me most was how they always answered the phone and arrived when they said they would. I’m very pleased with the service and would highly recommend them to anyone looking for a dependable plumber.