Plumbing reviews in Phoenix, Arizona

Matthew is an excellent technician, very competent, knowledgeable, experienced, and great personality. He is my first choice to handle my a/c needs. Whether it’s routine maintenance or a more involved job, I ask for Matthew because I know he’ll get the job done, and he’ll do it right. Donley has an excellent group of technicians, you can’t go wrong with any of them, but Matthew is my first choice, Mike is my second choice.

Had an issue on Thanksgiving weekend with a sink valve. Kevin J came out (early), quickly determined a fix and efficiently replaced the affected part. Throughout the process he communicated things that he saw for future consideration without any high-pressure sales. Would gladly have him back if something needed repair.

The technician was an exceptional worker his work was done with precision and care . I was astonished with the promtness of arriving as soon as I called. I admire a man who was a Marine you must be proud of him . He brought is stern conviction of work ethics with him from all his training from boot camp.

Kyle did a thorough job with the AC service and gave clear information about the system. He explained the repairs needed and took time to get the job done well. I appreciated his dedication to quality work.

Jerry came to a property I manage late on a Sunday afternoon to diagnose a water leak. It turned out to be a failed pressure vacuum breaker, which required replacement. He took care of it promptly, and was courteous, pleasant, and professional, as was the company support while arranging the whole thing via phone on a weekend. I will use Donley again based on this service.

I’ve used Donley for a long time as I am always happy with their service. Today though Walt went above and beyond the great service I usually get even. Took care of everything, worked some “magic” when a possible problem arose and got everything done quickly, while still communicating it every step of them! Thanks Walt you were great!

I had my ac installed by donkey a/c & plumbing. When it started raining, I started getting water dripping into my ac in take vent. The paint is peeling. I had contractor come out and he believes it is due to the installation of the new ac. This never happened with my previous agent. When I called to have them look at it. Their supervisor came out who was unwilling to go on roof without charging me a visit. Which basically defeats having warranty. Anyways, after back and forth he went up and said he isn't qualified to identify issue since he isn't a roofer. Basically said, my roof is foam. And when they installed it, they don't do the same thing as if it was shingle roof. So they can't guarantee that it won't cause leak. Apparently this was in the contract. Not once was this mentioned to me during purchase or installation. My room is only 4-5 years old. So it'snt an old roof. I tried calling back to speak to the owner/manager? His name is Ibrahim. Man left so many messages. I can't get a call back. So personally I would choose different company if you are purchasing an AC since they want to have cold feet now there is something wrong during warranty period

I own a condo and was having trouble with low water pressure, leaks and a faulty toilet. I called 2 different companies who all claimed the work I needed done was too risky. My neighbor recommended I called Donley and what great advice. There is not enough space here to explain the wonderful and professional actions of my service agent, Seth. He met with me to investigate my issues--which turned out to be faulty cartridges; he installed a bypass valve in my unit so now I do not have to alert the HOA to send a broadcasted message to other residents in my building that the water will be temporarily off for repair service. That is the best because if anyone lives in a condo and has to call their HOA for anything, it is a hassle. Now I have my own water shut off valve and I do not need to involve anyone when I need service. For those thinking, well what about the main water shut off valve that was installed during construction. Well the workers painted over it and the valve is frozen in place. But I digress, Seth was amazing. He fixed every single issue I had. Donley has a customer for life.

Sean came and assessed and gave me different options. Had everything fixed and cleaned up fast. I’d I’m ever in need of plumbing assistance gain will definitely call Donley

We have been receiving excellent service from Donley for 10 years now on 2 of our properties. Their maintenance program is well worth the extra cost with regular HVAC tune-ups and priority emergency call-outs, even on Sundays. We always request Hunter as our preferred tech. He is genuine about letting us know the health of our systems.

Patrick was great! He came in, inspected the area of concern, and after explaining how and what he was going to do, he quoted me a price and promptly started working. He was very neat and conscientious with everything he touched. I highly recommend both Patrick and Donley AC and Plumbing to all in need of any of their services!

Joshua was great. Answered all my questions, provided various options for fixing our plumbing issue. Once I chose an option the leak was fixed correctly and efficiently. Price charged was probably industry average for cutting off pipe to water softener and creating a loop $400.

We have used Donley for well over a decade now for our A/c installation and maintenance.
What really impresses me is that our A/c doesn't break down after their service technicians do their annual checkup, as happens with other service centers.
And we always get Juan.
Last year our A/c stopped in the height of summer and I was having nightmare visions of having to replace it.
Any other company's first option would have been to replace the A/c. Not Donley's Juan. He fixed the problem - no massive repair or problem, and our A/c has been functioning fine since then.
Donley and their Juan exhibited a level of honesty and professionalism that's not easily found nowadays.

The Donley plumber Matthew was on time, friendly, explained the services and options. He was having difficulty clearing our pipes due to the age of them, so he called the drain manager who brought out a camera for no additional fee to see what was happening in the pipe. The drain manager was on the other side of town so it took him about 1 hour to arrive. In the meantime, Matthew kept working on the pipe and finally cleared the blockage. Turn the manager arrived with the camera and filmed the pipe to determine the shape of them . This house was built in 1961, but we had no holes, some ridges and pit which were typical for their age. They sent me the video so I could share it with my husband who was out of town.
I was then shown a sample of pipe with lining in it which is an option to tearing up the foundation and replacing the pipes under the house. I don’t know if we will proceed in that direction but I appreciated learning about the current condition of the pipe and this option.
As far as pricing our invoice was about $600 evenly split between clearing the drain and replacing the gasket on the toilet that was leaking and reinstalling the toilet. The latter is something my husband would had done if he had been home. Overall I highly recommend the Donley service and our technician Matthew for his persistent work to get the drain cleared, professional manner and demeanor. Thank you!

Great will use Again good pricing fast response

On time, very fast and friendly. Explained what they were going to do and why.

These guys have helped me out numerous times. It's great to have a plumber I trust to fall back on.

I had a great experience! Friendly people and very good at what they do

Jon took very good care of us. He was a good communicator, prompt and did a very good job.

Jon from CLW finished two projects in my home. Work was done correctly and on time. Pleasant experience all around.

Amazing! You will be the only plumbers I use in the future. Thank you for the immediate help! I could not be more pleased with the prompt service, the excellent work that went above and beyond, and the price. Just amazing! Thank you!