HVAC reviews in San Tan Valley, Arizona

Red Zone cooling provided excellent service and competitive prices. I highly recommend this company.

Fast, professional, courteous, VERY helpful! Have used them twice - can't say enough good things about this company or Manny👍

Amazing company with honest and very professional people. Kimberly was a pleasure working with her and her team!

Kim and Manny delivered above and beyond our expectationsls in all ways.
We highly recommend this company!

Recommend by Old Republic Warranty company, called Saturday left message.. called this morning Same! No courtesy call back! Won’t recommend!

Manny replace my AC unit in a timely manner he was also very prompt and getting back to me when I called and keept me in the loop about anything that was being done !(((update after my AC was fixed I stared to notice that each time we had heavy rain my light fixture would leak witch is right under the AC unite but since we don’t have much rain I kinda didn’t bother too much well now I notice water damage in my daughters roof and finally contacted a roofer who told me not enough seal was put around it he took pictures is on bath sides of the AC unite one side is right on top of the light and another right on top of my daughters room )))

I have 6 rental properties in San Tan Valley and Red Zone is my go to company for everything related to HVAC. great and reliable...

Super friendly and took the time to diagnose what was going on with my unit. Fixed it appropriately and not just replacing it with the same wrong part.

Manny was professional and arrived quickly to fix my air conditioner. He answered all my questions and help me understand the process. I felt like I got the best service ever. Thank you

Amazing company, punctual and informative. Very helpful in a crunch of a situation and was able to assist in a timely manner.

Manny was a delight to deal with. Look forward to using them in the future.

I was told by my home-warranty company that someone would call me by end of business “tomorrow”. I am unsure what end of business means to Manny but I waited for two days and on the second day I called the phone number that was given to me around 6pm and it was a cell phone of some guy. It took me be back that a company certified by a home warranty company didn’t have a legitimate phone number or answering service but nevertheless I left a message. I still did not receive a call back until the following day, which was the weekend. When he called back I tried to answer his very few questions and explain everything. However, he seemed so disinterested that it was like speaking to a wall. He finally cut me off and said do you have time right now. I was ecstatic and said yes.
Again, Manny showed up obviously annoyed. Looking completely disheveled and irritated that he was even there. It would be my contention that he knew I asked the Home-Warranty company to pick another company because this one does not have a proper phone number, doesn’t call or return calls but of course there is no way for me to know that for sure.
I explained that I had vents shut in other rooms to get the airflow in the main room to come out. He didn’t respond or ask what rooms or how many. Manny didn’t have a temperature gauge so he didn’t point it at any vent. He only came into the main room. He didn’t look at anything. He turned my Thermostat down to 65 degrees walked outside near the unit for maybe three minutes and walked back in. He then said “you know what I am going to do, I’m going to send someone else out.” I thought this was odd but said ok. As he was walking out he mumbled something incoherently that sounded a lot like there isn’t anything wrong. So I asked in a civil, polite tone “are you saying there is nothing wrong” Manny then turned around now that he was outside my home and yelled (for no apparent reason) “Yeah that’s what I just said to you”, I was taken aback. My 6 year old daughter was inside sitting on the couch and for the life of me have no idea what initiated that outburst.
I said that’s a real classy thing to say and closed the door. Never have a seen someone or experienced someone that called themselves a professional act in such a way. It would be my opinion that no way would Manny speak to someone that was paying him. However, since it was through the home warranty he felt that he could speak to me in any fashion he wanted. I was treated as if I was insignificant and wouldn’t want anyone to go through what I did with this person. I am not done yet. I will be writing several more letters to ensure that this type of behavior is not invited into anyone else’s home.

I've known many for over 10 years. He worked with me at another company years ago and has had extensive experience and training on all makes and types of HVAC systems. I recommend him to anyone on the east side. Very good company

Claimed he ordered the part and was waiting on it to in. Called multiple times got the same answer. Then never heard from him again. It has been more than 6 months.
Edit to say! The owner of this business Kim, is amazing! She was unaware of the problem and as soon as she saw this she was quick to rectify the problem and took care of it right away! Even took the time to come out herself and apologize in person!

Wonderful company to wok with! I had 2 emergency services for 2 tenants without AC, they shifted schedules around to assist the same day! Very communicative staff and the techs showed up on time and got the AC's working in no time. I would definitely recommend them and look forward to working with this company in the future!

The AC technician Kim was great and thorough. Kim arrived quickly and got me up and running in good time. They are a great family owned business that gave exceptional service at a perfect price.

We had amazing service with this company. They came the same day we reached out and even let us use a temporary part while ours got ordered. Manny was very nice and helpful. Will use and recommend to everyone who needs A/C care

I really like this place they took care of my ac system problem. They guy was nice that came out and new right what was wrong with it . Now it's working great . And also thanks to Jen for getting me in someone over here as soon as she could . Because it's been hot . I was very satisfied with this company. I would used them again in the future if I have any problems. I would definitely recommend this company. You would happy at their work like I was.

Manning is an amazing human being he spent an hour on the phone with us diagnosing a problem and getting it fixed. I have never in my life had that kind of customer service. Believe me I do not normally leave reviews but this man went above and beyond what someone normally would do. I will be sending everyone I know to him and will definitely be my first call if there is ever another issue. Again can't say enough about the customer service we recieved it was AMAZING!!!!!

A/C stopped working. Put in repair request with my home warranty company. Red Zone called me, on a Sunday, to notify me of a cancellation the next day and offered me the time slot. Repairman was polite and professional. Diagnosed and replaced the part that failed. A/C was up and running. Very happy with Red Zone service.

I recently had an awful experience with Manny the technician. Our heating system was not working correctly. My family and I had either woken up in the middle of the night or gotten home a few times to a 50 degree house. I knew something wasn't right. I have children and animals and I couldn't allow this to continue. So I called Manny.. he came out and stated the only thing he could see wrong with the unit was a small leak. So he said he fixed it and that it should be fine. I expressed my concern of waking up again to a freezing home and he said "well.. I can only fix what I see wrong with it and I fixed the leak so that could of been the issue" I said who am I to call when this happens again...? My home warranty or you.. Manny said "you can call me for the next 30 days" I said ok... so when I wake up at 2am to a 50 degree home are you going to come out and try and catch the "problem" ? Manny stated "no.. I probably won't answer my phone" which was very true. I called the following morning and no answer no call back.. nothing. I woke up at 2am to a 51 degree home... I was nice about it.. I didn't call at 2am... I called at 7am. I literally attempted to warm my house with our oven. Our heater was blowing cold air... consistently. Manny never returned my call. I called another company the same day who came out that afternoon and repaired the fan. The fan was completely out. So thank you Manny... I appreciate your dedication to the families you tend to. You should get more training and take your job a bit more serious. The way you left us and stated "our unit was fine" was wrong. It was far from fine. I hope your family never has to experience something similar. It's not cool. Awful business and I would NOT recommend using this company!

I would recommend Red Zone to anyone looking to purchase a new HVAC and also for annual maintenance. I found them professional and honest when assessing my HVAC system. They do not pressure customers into replacing units and they fully evaluate your home for the best options for a new system. Response time was timely, they were punctual to appointments, and my new install ran smoothly. I am recommending them to my friends and family.