HVAC reviews in Scottsdale, Arizona

4.8 based on 1218 reviews Back to the listing
    5

    Hard working. Pleasant personality.
    Took his time explaining what and how things would go and another explanation on what to expect with follow ups. Great company and well trained all the way!
    Thank you

    5

    I have had a great experience working with ALASKAN. I had my whole system replaced and the entire staff has been excellent to work with starting with the receptionist. They are all very professional, clean, thorough , on time and friendly! Jeremy is my main contact and service man at Alaskan and he is the BEST! Always available to help, professional, knowledge, and a great problem solver! I made the right section to go with Alaskan!

    5

    Always a pleasure to see Earl. I always know he will do a great job.

    3

    Jeremy is fantastic! Showed up super quickly, later in the evening than those that normally work. He’s a life saver. Also a stand up guy. I appreciate the work he did. Jeremy gets a 5/5 star.

    Overall the price was a bit far off from the value. Jeremy showed up at an emergency time of the evening so the work was more expensive than usual, but for $636 the value just isn’t there. There was only about 25 mins of diagnostics and labor for the replacement of a $200 part. Nonetheless the company charges a flat rate, so it’s a bit of a scam. Find a good local company, independent contractor, or friend who will work with you in an itemized way.

    5

    Damek arrived exactly on time. He was very knowledgeable and acted in a very professional manner. He explained everything clearly and completed the work very efficiently

    5

    Jeremy came out to look at our air conditioner that wasn't working. We really like working with Jeremy because he always does a great job for us and is such a nice guy. In no time at all, he figured out the problem and had it up and running again

    5

    Jeremy was an outstanding air-conditioning technician who made the whole process stress-free. He was polite, professional, and explained everything clearly so I felt confident in the work being done. His knowledge and attention to detail were impressive, and he quickly got my system running perfectly. I highly recommend Jeremy for anyone needing reliable and expert AC service!

    5

    Josh Nancarrow was great. Very personable, professional, and knowledgeable. I'd like to have Josh do the tune-up on my heat pump in the future.

    5

    AC froze up on a 112° day and my home warranty company provider could not come for 2 days. My friend recommended Alaskan AC, I called at 8:45pm and they had me scheduled between 8 & 11 the next morning. In the meantime, I changed my filter and my AC was working again the next morning. Many thanks to Jeremy for taking the time to talk to me. Since the filter was dirty the airflow was impacted causing the unit to freeze up. He didn’t want to charge me the service call fee for him to come out and say everything is fine. We canceled the appointment and I will call if I have any other issues, but the house is cooling down! Jeremy and Alaskan AC has definitely earned my business. Thank you for you professionalism, integrity and honesty!!

    5

    Nick came out and was quick and professional. He explained everything, and got our furnace ready for winter. Great!

    5

    Josh did a very thorough job explaining his service, what he did and asked if we questions or concerns about our unit. Very friendly, courteous and professional!!

    5

    Jarryd was very friendly, courteous and professional. He explained his findings very well and answered all our questions and concerns.

    5

    Tech arrived on time, did the system tune up, educated us on the system, showed us a filter we didn't even know we had and cleaned up before leaving. No hard sell on new products. Very friendly and knowledgeable.

    5

    Jeremy was very thorough in his investigation. He fixed what he was able to as he was by himself. He alluded that if this were to happen again, that a new pan and line would need to be put in. Hopefully, that would be no charge as well.

    5

    Elijah did an amazing job servicing the A/C. He was very professional and even took the time to secure a condensation pipe that had been dislodged during a storm. He was extremely thorough with his maintenance of my system. Having a efficient system is critical to me.
    He was outstanding!
    Highly recommend this company.

    1

    We had a new AC unit put int and our ductwork redone and the install created a leak which then caused roof repairs. They do not stand by their equipment or service. They upcharge and nickel and dime for everything and customer service when there is any issue is horrendous!!!!!!!!!!!!! They will be happy to take your money though! PLEASE GO SOMEWHERE ELSE!!!!!

    5

    Elijah was professional, thorough, has a pleasant personality and gave us options for an area that wasn’t up to code.
    We talked through other important pieces to help maintain our units when away and home.

    5

    Dylan was prompt and very thorough. He was also very pleasant. We will definitely use Alaskan Air again!

    5

    Elijah was a lovely person. He explained everything that my AC needed and gave me advice like I was his ananda. I’d like for him to be my permanent technician.

    5

    Nick let us know when he was on his way via text and phone. He was many hours earlier than the forecasted arrival window (great for us)! He advised us of best and worst cases scenarios, proceeded with necessary repairs, and then did a multi-point inspection with recommendations at end. Couldn’t have been happier from beginning to end!

    5

    Jeremy was very professional and proficient in his knowledge of my HVAC equipment and service products to keep it all in top running condition. We have been customers of Alaskan Air for almost 25 years! A Top notch local operation.