HVAC reviews in Surprise, Arizona

4.8 based on 762 reviews Back to the listing
    5

    Pete was very kind and informative. Replaced the bad motor quickly and got us up and running to cooling. Was able to get a same day appointment which was tremendous and Pete had the parts on hand.

    5

    tech was prompt, professional, and did a great job.
    He explained the issue, the options, and what exactly i should expect. Definitely would recommend to anyone.

    5

    Pete was very polite. He explained everything he was going to do before he did it and showed us pictures of the problem that came up.
    Pete is a great technician.

    5

    We had the pleasure of working with Richie from Qual - Tech AC. He thoroughly checked everything to accommodate our service request and educated us on preventative measures. He found the issue and scheduled an appointment the next day to repair it. I would highly recommend this company, we will use them again! Thanks Richie!

    5

    Pete provided fantastic service. He arrived quickly and was able to diagnose and repair our roof AC unit quickly. I really appreciate his willingness to do the job in 107 degree heat! He was terrific and very pleasant!

    5

    The Qual-Tech HVAC technician (Richie) was very knowledgable and professional to diagnose the problems with the central AC unit for my home. I highly recommend Qual-Tech for the diagnosis and repair work of AC systems in your home.

    5

    The day was extremely hot! I was very impressed with the customer service from Quality-Tech Air Conditioning & Heating Service, particulartly from Christian who came at the appointed time.
    He explained everything and told me the cost of the repairs.
    Was courteous, and respectful and answered some queries I had for future service. Really nice genleman.
    I couldn’t have had any better.
    I highly recommend them.
    A Stevenson

    5

    After calling to get someone out I was surprised they could fit me in the next day. Pete was very thorough and professional. He explained what was good and bad on my inspection along with what the long term outlook was with and without certain maintenance and repair. There was no pressure or "today only" price .. it was fair price and he completed the work so I saw immediate results. Thank you!".

    5

    Christian was SUPER! Very informative and pleasant to speak with. And also very detail oriented. Explained clearly what he found and what he did to correct the issues. He was great in helping with questions about the Soft Start unit he installed. We're glad to have found your company!

    5

    Pete was exceptional...He diagnosed everything and yes we were going through a home warranty. The process was great and it took not as long as he anticipated...They called on Monday and it was ready for pick up... We scheduled the next day.They were here early, but we didn't care. It was cold outside so it meant the house was also cold...Pete got everything exchanged and hooked up...When he came in the house to set the thermostat he was surprised to see it was 58 degrees in the house...It didn't take anytime to get things warmed up...They were great!

    5

    After receiving discouraging news from Semper Fi that we needed a whole new cooling system, we called Qual-Tech for a 2nd opinion. "Pete" came out and gave us a deeply thorough investigation of our system. He verified that everything works as it should, except that the damper motor might need to be replaced soon. He was on-site for about 2 hours, double and triple checking everything before he presented the service bill. I'll be calling these folks from now on.

    5

    Qual-Tech was originally out to do my winter maintenance through my home warranty company. I’ll be honest I haven’t had the best of luck with the companies that the Home Warranty uses. However, Ritchie was great, he explained a few things and was very professional. I ended up getting some work done through Qual-Tech that’s not covered by my home warranty and there was an issue where the air wasn’t coming through my vents. I called Qual-Tech and they were out first thing in the morning and got me up and running. I appreciate businesses like this that don’t try and take advantage of every situation. I got the sense of urgency from them and I appreciate that even more! I wouldn’t hesitate to use them again!

    5

    My technician was great. He diagnosed and fixed my air conditioner and got it up and running in like 15 minutes. Thank you very much.

    5

    Pete was Awesome! Very Professional in answering my questions and very knowledgeable in his field. I will request him from One Guard Next time I have a problem! Thanks In Advance!!

    5

    The tech was polite, gave me some valuable information about my unit and did the repair quickly. I would definitely recommend Qual-Tech Air Conditioning and Heating!

    5

    Qual-Tech not only responded to my need for service above and beyond my expectations by having a technician at my door within an hour, but also provided excellent service. Technician Ritchie was dispatched to my home to assess the failure of the heating unit. He was very courteous and confident about his skills as a technician, he patiently answered all my questions, and provided knowledge and clear instructions on how to adjust the settings when needed. Ritchie is someone I would hire if I needed to hire a highly qualified customer service professional.

    5

    Christian was amazing! We had him inspect a unit on our new home installed by another company and he caught the issues and gave us all the information to get it taken care of. I will definitely be calling Qual-Tech for any future service!

    5

    Technician was very professional, On arrival he already had an idea of the problem, was prepared with the parts on hand and had our AC up and running before he left. Definitely recommend this company.

    5

    Appointment time was as soon as possible. Communication was good. Pete completed the repair quickly and efficiently! Qual Tech continues to provide excellent service!

    5

    Best service, reasonable price and family run, small business. It does not get any better than this! I am blessed to have found such an awesome company. From my initial call for a quote to install, the entire process was completely seamless, and quick. I had two mini splits installed. Christian the owner was on site for the entire install process. They were professional, did a wonderful install job and left the job site immaculate when they were done. I can't say enough great things about their service.

    5

    Tech showed up quickly, even in summer, troubleshot issue and fixed it within 20 min. He also reconfigured the google home properly to the thermostat. Thanks a million times. Great service