HVAC reviews in Tucson, Arizona
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Jacob came to diagnose our AC issue within 20 min of our call. He explained everything in detail and has fair honest pricing. Thank you so much!
Edit: came back next day to fix and was so quick and efficient. Thank you!! -
Jacob was fantastic, courteous, respectful. He was very informative, explained everything had pic's of the hvac systems explained what concerns he had what needed to be taken care of. We will be contacting him soon to make a minor repair. Thanks Carol and Bonnie.
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This is one of the few companies I can recall that really provided a deep sense of integrity in their work. Jacob came out and was prompt, professional, on time, courteous, and knowledgeable. He made us feel like he was going to address our issue and do the job right, which he did. Another company came out, charged us a diagnostic fee, and did not fix anything. Jacob and Copper State HVAC fixed our issue we were having with our A.C. and did it at a very reasonable price. Thank you Jacob and we are thankful you came out and serviced us. Thank you.
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I cannot speak highly enough about Jacob Force and his company, Copper State HVAC.
Jacob has been our HVAC guy for approx. 10 years (before he even had his own company.) The three different houses my husband and I have lived in, Jacob has helped us at every one. I have also used him for my real estate clients.
He’s so great at what he does that I’ve had agents from past transactions reach out to me a month+ after closing, wanting his info so they can use him.
Jacob is honest, punctual, reliable and won’t try to upsell you on everything. If your HVAC can get by with some repairs, he will let you know.
As you can see from these pictures, we’ve done plenty of repairs to keep the original units going and the time finally came where we needed to replace.
Whether it’s servicing, repairing or installing a system, Copper State HVAC is who you should call! -
Can’t say enough good things about Josh and Andrew and the entire experience. We are so pleased and grateful to the team for their hard work!
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Andrew Rapada was very professional and very thorough. Took his time to make sure everything was working properly. Definitely recommend Andrew and Best Choice.
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After several storms and power outages, on Friday evening my AC and thermostat stopped working. On Saturday morning, I called Best Choice Heating & Cooling and Joshua, the owner, squeezed me into his busy weekend schedule. Not only did he get the necessary repairs done he discovered when the last company had upgraded my system to 100 amps they incorrectly rewired the unit so that they the heating and cooling were running together at the same time!
Great service and great job!!! -
We chose Best Choice because of their high customer satisfaction rating. They clearly provide five star service! Josh and Andrew kept me informed on their arrival time. Upon arrival, they had my split A/C evacuated, charged, and producing cold air in about an hour! Thanks guys!
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No heat and I put in a request at 1 o’clock in the morning. I got a call back at just after 8 AM! They scheduled a tech to come between two and four that day! Andrew was very efficient, explained things well and fixed it In about an hour!
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Service technician Andrew was professional, friendly, and got our downstairs AC pumping nice cool air again. Thank you! Would recommend.
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Andrew is very polite, well manner, diagnosed the problem very quick. I highly recommend it.
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Now that I have used Best Choice Heating and Cooling for the first time, I totally get why they have 5 stars! Technician Andrew easily diagnosed my AC problem and fixed it for a few hundred less than their competitors. He went above and beyond and my system works like I did when it was installed. He even found something that wasn’t installed correctly and fixed it.
Do not hesitate to call Best Choice Heating and Cooling, you will not regret it! -
Once again, BCHC continues to provide great service. This time, they performed an annual PM for our Bosch heat pump they installed in Aug. 2023. Thank you Andrew for taking care of our unit and for the friendly service.
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Andrew Rapada with Best Choice Heating & Cooling LLC provided outstanding customer service troubleshooting my air conditioner and giving me really cool air for this Incredibly hot June. Outstanding can do attitude!!!
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My experience with Joshua and Best Choice is outstanding. He checked everything thoroughly and fixed the problem quickly. The problem and solution were explained to my satisfaction. I’m now a customer for life. Thank you Joshua and Best Choice staff!
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I was put into contact with Best Choice after having a terrible experience with another local company. Even with the monotonous steps of home warranty approvals, Best Choice was absolutely excellent in how they diagnosed and quickly addressed our AC issues. Everyone I dealt with was friendly, smart, helpful, and great at explaining the system for a customer to understand. If I could change anything about my experience, knowing what I know now, I would have requested Best Choice immediately (as I now don’t trust anyone else to even look at our AC unit besides Best Choice). I will definitely be recommending them to everyone I know and I wouldn’t hesitate asking for their help in the future!
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Another company had informed me I needed $300+ worth of repairs. I decided to get a second opinion and called Best Choice. The tech advised me that everything looked fine and that I didn't need to spend that kind of money. That gets my dedicated business every time.
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Excellent service, amazing! experience
Technician, josh goes on, and beyond extraordinary person to deal fast and 100% reliable with five star Service, every time. -
Andrew was awesome!! Best Choice notified me yesterday [Sunday], Oct 5th, to let me know that the technician would arrive between 8-9am. Andrew texted at 8:30 to tell me that he'd arrive in 10 minutes: right on time!! He was so pleasant to deal with. One of our 3 A/C units has not been cooling since we arrived back in Tucson for the summer. He diagnosed the problem immediately [need a new compressor], told us to keep the thermostat on FAN to keep the air circulating. He advised us to call 2-10 Warranty on Wednesday to let them know that we need a new compressor and to expedite the shipment because our main living area [kitchen and 3 bedrooms] are at 85 degrees. I can't recommend this company more highly: responsive, accurate and pleasant!
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Andrew explained to me in non-technical terms what was going on with our system and how he was going to make it right
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Joshua and Andrew did a terrific job. They were polite andcourteous, answered all my questions, both are thoroughly knowledgeable. I cannot be happier with the job. I will have them do all my cooling and heating jobs hereon.
I will highly recommend them for any job to my family and friends.