HVAC reviews in Tucson, Arizona

4.7 based on 5884 reviews Back to the listing
    5

    We went with Temco because they didn't have any up front costs. David came out, inspected our furnace and made the repairs all with a couple of days. He was very professional and courteous, knowledgeable and did the job within the time he said he would. Highly recommend!

    5

    When you are a customer of Marathon Heating and Cooling you can expect things like prompt, friendly, knowledgable service when your AC fails at 3:30 pm on100+ degree Friday afternoon.

    5

    Troy is extremely knowledgeable and friendly with a great attitude and personality.He listens to your needs and provides detailed information for you to make decisions.

    5

    Michael was very helpful and professional. He was able to get the AC working in no time.

    5

    Their entire team is awesome and responsive. They helped me out very quickly with an emergency, and also gave me a rate for a new unit no one could beat!

    5

    Marathon worked well with us despite a misunderstanding on the scheduled day. Josh was very personable and knowledgeable. Thank you for providing excellent customer service!!

    5

    The repairs on my AC were covered by my home warranty. The appointment was scheduled promptly and the technician clearly communicated the work that was needed. I appreciate how quickly everything was done to get my AC working again!

    5

    He was a very sweet man very accommodating to the things that we needed fixed and very knowledgeable about his job.

    5

    Our HVAC needed a new compressor. Ordering the replacement hrough our Home Warranty policy proved to be more challenging than I expected. Frustration drove me to call Marathon direct to ask for help in getting the part - as our tenants had been without fully functioning HVAC for about 2 weeks. and spoke with TONY. Troy (Marathon Heating & Cooling) could not have been nicer as I discussed the situation, and not only did he listen to my concerns, he actually stepped in to work with the Warranty company - the result being that he/we got the replacement part in 2 days, versus what had been forecast as 'maybe up to 2-3 weeks'. By day 3 he had picked up the compressor and by end of day 3 the HVAC was up and working again. Add to that he was a genuinely thoughtful person who was not afraid to go the extra mile. I truly recommend this company. An owner with a good heart and a willingness to do whatever can be done to do the job. He's the best!

    5

    Troy is A Great Bussiness Man, He knows what he Is Talking about. He Provides Professional advice and Service. Will Definitely Recommend Him and his Company. Great Job Troy.

    5

    I needed a line moved in a hurry and called them on a recommendation from a neighbor. They came out to look at it the next day and I had a quote the same day. They were efficient and I was very pleased with the results! Thank you Troy and the team!

    5

    Troy, our technician, was prompt. Very knowledgeable and done! AC was fixed just like that! Thanks, to Marathon and our technician!

    5

    Excellent response time and great technical knowledge. Worked quickly, diagnosed the problem , corrected it and our air air-conditioning Now works!

    5

    Troy and his team at Marathon delivered another fantastic service call! From the first initial contact to the wrap up, this company is a dedicated team that understands great customer service. Call Marathon for all your HVAC issues...the BEST in Tucson.

    5

    Troy was very responsive set expectations and a time line. He delivered, cleaned up and explained everything in detail. During the selection process of having our two AC/Heater units replaced Troy responded to my calls immediately and he was super knowledgeable and answered all my questions. That was one of the main factors we hired Marathon Heating and Cooling. We would do it again .

    5

    I noticed my AC was taking extremely long to cycle and not cooling the house properly anymore. My mistake was calling a different company to come and take a look. After being quoted $1800 just to find where my system was leaking freon from I decided to look elsewhere and thankfully found Marathon. I set an appointment and Josh immediately found the problem; my evaporator coil was leaking. I received an honest quote and he gave me time frames on when I could expect to have the installation done for the new one. Installation took about 3 hours from start to finish and now my system is working like it's brand new. Thanks Marathon!

    5

    Big time impressed with Marathon. I used them with my furnance and my AC unit. Not only did they fix it, they explained it fully and even gave me trouble shooting techniques to keep things running smoothly. Timely, professional, and courteous.

    5

    Used Marathon Heating and Air through my home owners warranty and have been pleasantly pleased with the commutation and prompt appointments. They fixed our issues and I would use them again. Their customer service is great and that’s harder and harder to say these days.

    5

    He arrived with in the time window. Got right to trouble shooting and found the problem. Had the part and my unit was back on line . The bill was very reasonable .

    5

    My mother’s heating system needed to be shut off due to a gas leak in a heat exchanger. Marathon responded through my home warranty company, and though the warranty company was difficult and slow in the face of a heating emergency, Marathon was exceptional. From diagnostics and explanation of alternatives through installation and set up, the Marathon team (Troy, Josh, Justin and Brian) were informative and good natured. I would recommend them highly for residential HVAC service.

    5

    I was Very happy with Josh at Marathon heating and cooling. My AC went went out in June and I had a company come out and fixed it. It went down again in July. My warranty company sent Joshe from Marathon and he fixed the issue. But it happened again and I was able to get Josh again and he was so helpful.. Thank you for your hard work..