Reviews of local pros in North Little Rock, Arkansas

They were prompt, informative and very courteous. They took pride in their work and it was the best contractor experience we have had in a long time! I would definitely use them again and recommend to anyone in need of such services!

I had such a great experience with this company! They got me scheduled quickly, communicated clearly every step of the way, and were total straight shooters - no fluff, no upselling, just honest, thorough service. They took the time to explain everything to me, which I really appreciated. It’s rare to find a company this professional and trustworthy. I’ll absolutely be a repeat customer and highly recommend them to anyone needing HVAC work!

This was our first time using Baldwin Empire Services, and we couldn't be more pleased. From the moment we called to set the appointment, we had clear and consistent communication from their team the whole way through. Preston was our technician, and not only was he on time, he was friendly and extremely meticulous in his work. 10/10 recommend!

11/10 service call. Everything you need and expect from a service company that you usually don’t get. Preston was our tech and he was great! Punctual, friendly, honest, got the work done ahead of schedule and got onto his next job to earn another 5 star review. And the dogs liked him!

I can’t say enough good things about this company! They did such a great job, were so kind, and communicative through the process. They installed an entire new ac unit with duct work to my addition in 2 days! I would recommend them a million times over! Their customer service and work ethic is top notch!

Best experience! The owner operator is fantastic. Straight forward, no gimmick. Was able to get install done quickly. Great communication and great pricing. Will use them for all my future HVAC and plumbing projects 5/5

Awesome family to work with! Had my HVAC units replaced just in time for summer (And next winter). They took care of ordering all of the parts, scheduling and installation. My new unit runs much better than the old one from the 90s. They even took extra care to clean the area and fix up some other HVAC related things in the crawl space that weren't installed properly. Highly recommend!

Great to work with; prompt and fair on pricing. Knowledgeable team we depend on, highly recommended!

Best of the best! Schedule and rescheduling is a breeze and they are very accommodating. They’ve been to my house twice now and their service has not changed. Fair pricing and dedicated care. They take the time to explain your issue and the solutions.

Jason did an excellent job getting my irrigation system back working again. He arrived right on time or even a few minutes early so I have no complaints and will definitely use them again.

The service tech was on-time for the appointment. Was very thorough with the service and got the unit back up and running quickly. Highly Recommended

Thank you for your expert installation of my sprinkler system ! You and your crew were an absolute pleasure to work with ! I HIGHLY RECOMMEND BALDWIN SERVICE EMPIRE , LLC.

I have always had a great experience dealing with Bobby and his crew. Everyone is nice and answers any questions I may have. They are prompt and very competitive with their prices. You should give them a try!

This company is the best out there! They are family and I know they treat everyone of their customers like family! They service our HVAC system twice a year and do a freaking phenomenal job!

The Baldwin employee who serviced our home today was prompt, professional, and respectful during his visit.

Thus far, we have only had a maintenance inspection. I can't speak to the quality of their more complex appointments, but I would give them a shot!

We will be signing up for their basic Service Plan, which offers some nice incentives for people who want to have regular, preventative maintenance done on their HVAC system. If my math is right, you'll save money on just the service visit fees alone (after the first inspection), and the discounted repair costs are an added bonus for those repairs that hurt the wallet.

They have competitively priced inspection fees, and our tech today had several years of experience!

I work for a truck stop called within a few hours I had a callback. They showed up diagnosed the problem gave me an estimate I agreed and it was fixed within the same day. We are a big business and we sell a lot of food I appreciate them so much for saving the day! I’ll definitely be using them again if we have any other problems in the future!

As the general contractor for a project in Central Arkansas, I hired Bobby Baldwin's business to perform the installation of a new HVAC system and duct work (including the removal of the old system). Baldwin Empire Services were prompt, fair with their pricing, communicated effectively, and finished the project in less time than I anticipated. I highly recommend this business for any and all homeowners in Central Arkansas that need an honest and dependable HVAC contractor!

We use Baldwin Empire Services at home and at the office. They are always quick to respond and do excellent work. The service technicians are kind, polite and trustworthy. They have always found the issue very quickly and explain everything very clearly before swiftly fixing the problem at a reasonable price. Do not hesitate to call them, because you will be overjoyed with every aspect of your experience!

The technician that came out, Brian, was super nice and professional. He was quickly able to diagnose the HVAC problem and work a fix. 10/10 would recommend and will only call Balwin Empire for HVAC services from here on!

Preston and the rest of the Baldwin Empire team were very professional and courteous. All were knowledgeable and explained the issues with my system well and the viable options to fix it.

From the minute you call to schedule an appointment until the job is complete, you feel like you’re on vacation! The customer service, skill, and expertise is TOP NOTCH! Bobby Baldwin leads an impeccable team of professionals!