Reviews of local pros in North Little Rock, Arkansas

4.7 based on 2675 reviews Back to the listing
    5

    I called Benjamin Franklin Plumbing in Cabot as a new client with a big (for me) problem.... an outside faucet spraying water like a cheap kiddie pool!
    Apparently, it was a victim of the NOT SO FUN Arkansas February Deep 🥶 Freeze. My bank account was a victim of my faulty memory and various illnesses that kept me from remembering to call a plumber during office hours 🙄🫣.
    But, last Thursday, 3/14, I called their office and explained my situation to the receptionist. It was a little after 11am, but she quickly told me that she would have a service man at my house by between 2pm and 4pm, the SAME DAY!
    I am delighted to share that Matt actually arrived just BEFORE 2pm!! A walk in to the backyard revealed my Lonoke Water Park💦 Faucet!! It was a little too chilly for any play time in the muddy puddle and cold spray though.
    Matt worked on the old brass faucet that has been adjusted waaay too many times since 1968, and long since lost it's knob. But he was able to find enough rings to turn to cut off the spray... and my hemorrhaging checking account 💰.... paying for my yard fountain!!
    He was finished in less than 5 minutes. And gave me an estimate as to the cost for replacing the faucet, on a future service call, when the water around the crawl space door dries up!
    When I told him that I had no idea about the back faucet leak, but knew that the front faucet has leaked since we bought the house, he checked it too.
    For once it wasn't leaking, although it was in the same beaten condition as the other faucet... knobless and battered.
    Matt gave me an estimate for the cost of replacement for the front faucet as well.
    And for the service call on Thursday to fix my broken faucet? No Charge!! ✋🏼
    So Happy I called Benjamin Franklin Plumbing Cabot to the rescue! Will I call them to come back and do the repairs? Absolutely!
    I highly recommend these guys for your plumbing needs. They are rated at nearly 5⭐⭐⭐⭐⭐ by all Reviewers, so I'm not a One example of exemplary service.
    I write lots of reviews. And I gather from the amount of times that they are read, that they have been found honest and trustworthy over the years.
    I'll trust Benjamin Franklin Plumbing Cabot for all my plumbing repairs from now on. They are on time, work on the issue -- without dragging out the time it takes, are courteous and fair with prices and estimates.

    5

    Matt was very good at looking for the reason we had odor issues. Checked roof vent pipes, under the house, etc. He found that there were drain lines under the house that were not reconnected properly. Will have remodel contractor address.

    5

    Justin was prompt and very professional. I will definitely be doing business with this company.

    5

    Matt came on time and ready to get started. He went through everything on our list and addressed everything thoroughly. He was polite and professional. 10 out of 10!

    5

    Matt was right on time and very quick to repair my leaking toilet. He is very mannerly and even cleaned up my mess!! Highly recommend him to fix any of your plumbing needs!

    5

    Great prompt service. Would recommend highly

    5

    Kordell and Isaac were very punctual. Both were very professional, knowledgeable and great to be around. Took my old water heater out of the attic and installed the new one in record time.
    You guys are now my go to guys.
    Thanks for a job well done.

    5

    I bought all new bathroom faucets, hoses, and ¼ turn shut off valves. Justin and Issac came and did the work. We are completely satisfied with the timeless and quality of their work. Great Job!!!

    5

    Matt came by to give me an estimate on a job at my house. Matt has a wonderful personality and I enjoyed visiting with him. I felt very confident with him.

    5

    The Office staff was great. Jennifer is who I dealt with and she was very Friendly and professional. The Technician/Installer was named Kordell and he was also very professional and courteous. He did a great job on our sink, faucet and garbage disposal installation. He answered all my questions and cleaned up throughly when the job was complete. I would highly recommend Benjamin Franklin Plumbing!

    5

    Benjamin Franklin plumbers explained the work to me, and diligently went ahead and completed it. They offered a service plan which benefitted me by checking all faucets and drains. Flushing out my water heater and discount on my bill. I appreciate them coming to do the work. I called, they came and gave me an estimate, and today the job was done.

    5

    This Co was so easy to work with. Called me to let me know my tech was on the way. He was professional when he arrived, quick and efficient repair. Will definitely use again!

    5

    Great customer service and fast response to call that I made less than 24 hours.

    5

    Matt did a great job. He arrived on time, took care of my plumbing issue in the most efficient and effective way possible, and after the job was done, everything was cleaned up and ready to go. I am very pleased.

    5

    I was not expecting same day service when I called this morning. That was great for me and my family! Kordell even showed up a couple hours early to top it off. He quickly determined where the leak was, and corrected the problem with dispatch.
    I appreciate all that you did for us!

    5

    Justin did a great job - he communicated clearly with both myself and my husband (who were both in and out for different repairs.) Very pleased with scheduling, communication, and quality of the work. Justin repaired plumbing leaks, gas lines, and a variety of small issues in our home. Price was fair for the quality of work completed.

    5

    Quick and did great work at a fair price!

    5

    Benjamin Franklin Plumbing, and especially Justin, did an incredible job! Justin was professional, efficient, and went above and beyond to ensure everything was fixed perfectly. He tackled multiple issues with ease and made sure everything was in great working order. I highly recommend Benjamin Franklin Plumbing to anyone needing reliable, top-notch service.

    5

    Got us scheduled very quickly and then was able to reschedule us quickly again after we needed them to. They examined the issue, gave us a quote and immediately took care of it. He advised us of future issues and I was able to pay on the spot and everything was completed. Would call again.

    5

    Benjamin Franklin Plumbing has been there for me to fix issues at several properties in the past. They are always on time, take care of the task at hand, and clean up after themselves. If you want your plumbing done right, my experience has taught me that I can trust these folks to get the job done. Thanks to Kordell and the whole team.

    5

    Extremely professional, punctual, friendly, and fair priced compared to other estimates we received for the same job. It’s nice to receive the texts with photo/name of your technician when they are headed your way.