HVAC reviews in Anaheim, California
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Had our heating tune-up. Nick the technician was excellent, friendly and professional. He did an outstanding job and took the time to explain clearly. He’s also respectful of the property.
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Daniel H. did a great job with the inspection and tune up. Super friendly, thorough, patient, and knowledgeable. Spent the time laying out and showing the condition of hvac equipment and in the end, did a wonderful job laying out the various options and suggestions to fix the issues he found. Thanks again Daniel !
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I had the $49 tune up special promotion through Home Depot, they sent technician Noah out to perform the tune up.
He thoroughly cleaned the equipment, from the return cavity all the way up through the system. The exceptional customer service skills was the cherry on top.
Thank you Noah, and Home Comfort for doing such a great job. I will definitely call back when I need anything! -
Daniel H thoroughly checked both the unit and the heater, provided helpful suggestions, and patiently answered all of our questions. He took clear, detailed pictures and shared them with us, which made everything easy to understand. Very knowledgeable, professional, and easy to work with. Highly recommend!
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Your technician, Noah Homan, was very efficient and personable. Noah explained every step of the way what he was going to be doing and showed me the pictures and updated me as to what needed to be done. I especially appreciated his communicating with me to coordinate his arrival. I look forward to seeing him perhaps at my next visit!!!
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Great service. Glad we discovered through Lowe’s. Ivan and Noah did a great job.
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Your technicians are awesome. They were very courteous and very professional. They answered any questions that I gave them and they gave me a very thorough explanation. The way they work very organized. One of them had to go and get a part that I needed but one always stayed and continued to work overall five stars. Also they cleaned everything they cleaned the work area and one day left like nothing happened. I would highly recommend them to my friends and neighbors. In fact, my neighbor next-door is interested. Thank you again. Technicians were awesome.
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Ivan Moreno provided outstanding HVAC service. He was on time, professional, and fixed the problem quickly. Fair pricing and great communication. Highly recommended!
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Ron and Noah were super amazing. I had a leak in my home . They took care of the job and secured where the water was coming from. I highly recommend these two guys if you want to
Get the job done right! 100% -
Daniel H and his work partner did great review and cleaning of our A/C system. They showed us pictures and explained any issues they saw.
The next day Diego & Diego arrived early and completely changed the ductwork for us. They were young but worked well together and were detailed and organized. I'm very happy with the work and the results. Thank you! -
It’s pretty rare that I feel negatively compelled to leave a review, but here we are. My husband and I have replaced 2 HVAC systems already in the last 3 years. We need to replace another unit, but we are fortunate enough to have the time to vet our options and make the best & most cost effective decision. This is something we communicated to Home Depot (and Home Care USA). A sales rep came out and sat down with us to provide us the options. This sales rep relied very heavily on time pressure tactics, which automatically lost our trust. If you google “time pressure tactics” in sales, you will see: “time pressure tactics in sales creates a false sense of urgency (like “limited time offers”) to rush decisions, leveraging the fear of missing out and human tendency to rely on quick mental shortcuts to avoid losing a perceived good deal. While sometimes effective in breaking inertia, skilled negotiators counter these by testing deadlines, addressing key issues upfront, and using deliberate pauses to regain control.” This essentially sums up our experience with Home Care USA. Our sales rep started off at a pricing of $20k. They stated they wanted to put their best offer forward from the jump and not do the song and dance. However, very quickly after saying this, the sales rep offered some initial discounts to get the pricing down to $17k. Still outside of our preferred budget, this sales rep then called someone at headquarters (I assume?), did the good ole song and dance, and magically got the price down to $15.6k. I’m not a sales person but if you tell me you’re not gonna do the song & dance and then do it anyways, you’ve lost my trust. The entire conversation was awkward (long pauses anytime we pushed back), it was uncomfortable, and it gave us “the ick”. This company clearly has a lot of good going on (note the thousands of positive reviews), but our experience was terrible, primarily due to the tactics of the sales reps. I share this message to encourage others to NOT fall for these time pressure tactics.
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Cory and Joe were extremely nice extremely knowledgeable,
The best technicians I’ve ever worked with hands-down. My father owned an HVAC company so I know a thing or two about HVAC and these guys are on point. highly recommend this company! -
Daniel H. came out for maintenance on the heating system and it was a great experience! He was thorough, professional, and polite, and went to great effort to explain what work was being done and any areas of concern. Scheduling was easy and he arrived exactly when expected. Everything start to finish was pleasant and I can’t recommend Daniel or HomeComfort enough. Thanks!
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Ron was on time and did an excellent investigation and follow up. I think I know more about the system than at any other time. He took the time to explain how it works and what is recommended. He was respectful and cleaned up after he was done. I can only recommend this company.
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Ivan informed me well before his arrival. Before starting to do maintenance on Furnace of the HVAC system, he took time to explain what it entails. After completing also, he reviewed what he tested and observed about the current conditions of the unit. Seems very professional and courteous person.
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Received STELLAR service from Ron C. today when he came out for regular maintenance on our unit! Ron was very friendly and courteous, and he was extremely knowledgeable. He took the time to listen to us and address each of our questions and concerns! We are extremely happy with the service and wonderful attitude from Ron! He is clearly very hard working and I hope he receives a reward because of his work. He surely deserves to be recognized, and I am definitely going to request him to be our technician from now on! Thank you, Ron!
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Daniel Tubbs and his entire team are an absolute pleasure to work with. I signed up with Home Comfort through Home Depot since it can be tough finding honest companies to do work on our home. They’ve provided the AC/Heater tuneup and installed a new water heater for us. By no means was the purchase/instillation cheap, but you also get what you pay for. The guarantees and warranties they can provide are unmatched. Since I’ve used their services a few times, I have not had any issues. Their team is responsive, accountable and have great communication. I think they are worth every penny spent to have the peace of mind!
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Fernando was courteous and knowledgeable and on time. He called ahead of time of his arrival. Did exactly what people at Home Depot said about the tune up for my AC. I was happy to learn that my AC unit and heater are working fine!
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Daniel H is knowledgeable, considerate, and patient technician. Daniel explained every step of the process in easy to understand details. He is patient when answering questions and provides good answers. Highly recommend if your home needs any work.
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From the time we met Noah N. for a diagnosis, to working with Enrique & finally having Damien & Diego do the actual install, we’ve been pleased to work with Home Comfort USA through Home Depot on our furnace. Thank you guys for a great experience. Will definitely recommend to everyone we know.
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Daniel Tubbs was great very thorough and found rodent issues with my attic. I can count on Daniel and home comfort to take care of me! After signing up for the membership Daniel showed the best customer service by removing my wasp nest that I had. Didn't know that was a service they provided!