HVAC reviews in Anaheim, California

Steven came a day early when he had an opening in his schedule to repair my AC during a heat spell. Steven completely checked out my AC and was able to fix my compressor by installing a hard start device. My house is nice & cool at a reasonable price.

We've used another vendor for several years. They recently fell short in diagnosing something completely wrong and taking 3 attempts by me to get in touch with them to get the quote to fix what they told me was wrong. I contacted 1st Choice for a 2nd opinion based on a recommendation from a friend. Steven was phenomenal in his communication the whole way through. I will be canceling with our other vendor and will use 1st Choice going forward.

A/C & heater work great and 1st Choice, as a company, is awesome! Everyone is so professional. The representative taking calls and scheduling, the installation crew, accounting, the technicians…all treat us as valued customers and we appreciate them. I always get a scheduled time with updates and confirmations and they follow up afterwards. I would recommend them highly!

I used 1st Choice when my heater stopped working after 6 months of no usage. These guys came promptly, identified the issue, ordered the faulty part, and had everything fixed within a few days. Very fair pricing and professional service. Would definitely recommend!

Incredible experience! I highly recommend 1st Choice Air Conditioning because of the great service they provided. Nico was the technician assigned to us and he did an amazing job. The level of customer service he provided was truly unmatched. His communication, thoughtfulness, expertise and knowledge were top notch and he was so courteous and accommodating. Thank you for a great experience! We will definitely be coming back to 1st Choice for all of our air conditioning and heating needs!

My AC is back and up running! 1st Choice Heating and Air came out and quickly serviced my air conditioning unit, turned out the water drain was backed up and needed to be drained properly. One other repair to the drain pipe and my house is now cool again. My tech was friendly and let me know what was going on, keep up the good work! Thank you!

James and his whole team at 1st Choice Heating & Air Conditioning knock it out of the park every time I use them. They just finished relocating vents for a renovation. In and out. No mess, no issues, everything as promised as Quoted.

Albert Air just came out and repair my air conditioning unit. Technician was right on time, and immediately diagnosed the problem as a failed run capacitor which was still under warranty. 30 minutes later that air was working and we were happy. They installed this unit 7 years ago and have serviced it since, and we are extremely happy with the service they have provided.

I originally rated Albert Air with one star but am changing my rating for the following reason. It seems the link between Carrier and the reference website is not working like it should. I received a call after placing my review explaining the current problems with the link and a apology for them not calling me. I felt that a four star rating is fair as I no longer need their service and have another contractor coming out.
My recommendation; call the telephone number listed rather than filling in the appointment windows. All of this would have been averted had I done so.

From the moment they answered the phone, they have been professional and courteous.
Upfront and honest, they never tried to up sell us and made sure we had all the information to make an informed decision. They were prompt so my schedule wasn’t impacted. Knowledgeable; not only about the the units they sold, but also current on all the new regulations-making sure we got a rebate too!
They were fast and clean...I couldn’t even tell they had been in my home after they were gone.
Albert Aire will be the first and last phone call I make for my HVAC needs, and also the only one I’ll recommend.

Albert Air was recommended by a friend and they did not disappoint. Not only are they professional and responsive, but they exceeded rather high expectations with the quality of their work. They were also the most affordable option of the bids I received. I would recommend them to others without any hesitation.

John & Francisco of Albert Air recently installed a new Carrier LoNox gas furnace in our home. The installation was on the Friday prior to Christmas which worked out well as we had guests over Christmas. They were on time, quiet and completed their work within the time that Nick Albert forecasted. Afterward they showed us how to operate the new unit as it was substantially different than the prior 20+ year furnace. They also answered all of our questions courtesously & thoroughly. We had similar quotes from other HVAC firms but our decision to go with Albert Air was based on their professionalism, friends' recommendations, their communication skills, their length of time in business and the Carrier reputation. We would rate them 10 on a 5 scale if we could. They are that good.

This crew is top notch. Nick itemized every detail, expense and installation details. No hidden costs, no add ons, straight up. The work crew were exceptional. Clean, on time, and performed their work in the most professional manner. And they left the site clean, after making sure I was schooled on how to operate the equipment. This company is first class, you will not be disappointed if you hire them.

Albert Air installed air-conditioner/heater system in 2013. I've had a few problems with the system and experienced bad services. I found out the unit's coil was leaking refrigerant but wasn't instructed to register for 10 year part warranty from the manufacturer when the system was installed in 2013. I've opened a Better Business Bureau complaint (#13822823) but they are unresponsive. Be aware and if you buy their system, be sure to register your product with the manufacturer within 2 weeks to get 10-year part warranty. Otherwise you are stuck with them for 10-year part warranty from Albert Air and have to use their service even if you are not happy with their service.

Our air conditioning went out during the recent heat wave and my pregnant wife and I were miserable. I called Albert Air after getting some ridiculous high estimates from other companies. Nick, from Albert Air, gave me an honest assessment of our heating and cooling system and a reasonable price. We were immeditaly put on the schedule. The team that came over were professional and answered the many questions I had for them. My wife and I are very happy with our new air conditioning system and the service we received from Albert Air.

Our experience with Albert Air was top-notch from start to finish--including the presentation, the proposal, the work of replacing the furnace/air conditioning system, and the clean-up. Nick and his team (Aurelio and Martin) were professional, knowledgeable, responsive, and conscientious. It was refreshing dealing with a contractor who operates with integrity and pride in their work!

My experience with Albert Air has been great! From the first call, to the inspection of my furnace and quote, then actual install. Nick's team Aurelio & Martin were polite, friendly, and professional. I will use them for all my heating and air needs.

Martin, Aurelio, and Nick were professional, thorough, and terrific to work with. They showed up on time, were kind and pleasant to have on the job, cleaned up at the end of each day's work, and found solutions to issues in creative ways that resulted in a better finished product than we had requested. We're thoroughly satisfied with Albert Air's work and service!

I first used Albert Air in about 2000 II had a small house in Fullerton. I had them put in central heating. Went without a hitch.
In 2008 we moved downtown to a 1920’s home. Albert Air installed central air conditioning and heat. A big industrial unit had to go on top of the house. It scared me, but it didn’t drop on the street. They are pros! Even though it was a difficult layout, they made it work.

Now I am in my last place. The air conditioner broke. Yikes. I knew it was old and I was doing research and pretty sure I needed a new system.
Luckily, John went to work and discovered it was my motor. Water had got through a broken seal. He called a shop he works with and they didn’t have my size motor.
John then told me he had one on the truck that would work. My old unit was 1.8 horsepower. The one on his truck was 1.6.
He thought it should work and asked if I wanted to try it. Yes please!

Conclusion….it works great. I have a 3 month warranty on parts and a year of service.
Albert Air(and John) saved me thousands I didn’t have.

This is a family business and I can tell you the people are great. Call Albert Air first, you will be happy you did.
Kristen

Owner Nick Albert and his Crew did a Perfect removal and installation of my 3 Ton and 4 Ton AC/Heating systems. The work was completed in two days as promised and the crew clean up everything as required. The price for the premium units was much lower than many other competitors with ac units of less quality. I love my CARRIER AC-FURNACE UNITS.

Awesome Albert Air

Albert Air was referred by friends for good reason, they were great. Nick visited the house and provided all the options for a complete HVAC replacement (our old one failed). We decided to replace two systems with the 2-stage Performance Series. Nick scheduled a two day installation for the following week, they called to remind us and also sent an email with the bio's of the installation crew, complete with pictures. Aurelio and Martin showed up early and were very polite and courteous as they prepared for day one, carpet protectors were placed on the floor and the day started, they finished the 3-ton unit around 3:30 PM it was a very clean install. Day 2 started at 7:15 and they finished the 4-ton unit at 4:30 PM. They balanced the system, placed dampers where needed and gave us some new filters. The old system was installed by the builder and was probably not a pristine install (they used saw cut wood blocks to support the units and pieces of scrap wood for duct separators from the trusses, and no dampers were in the system. Albert Air installed all the proper support equipment, new mounts and it is a nice looking professional job. Better yet is works great (now we have heat). I couldn't be more pleased with the crew. We left them in the house alone to do the work without question as Albert Air has very trustworthy employees. Our friends gave us a wonderful recommendation and I am glad we followed their advice. We will definitely use them again on other properties. Job well done.

Out with the Old - In with the New!!