Appliance Repair reviews in Bakersfield, California

My dishwasher stopped working properly and it was under warranty with Costco.
Costco directed me to these guys. I quickly was able to have their tech Martin, come and take a look to see what the issue may be.
He assessed it with his expertise. He's been doing appliance repair for a very long time. I want to say he has been doing it for close to 20 years, (I can't remember the exact number of years). The point is, he's been doing this for a very long time so he's experienced.
I was expecting to have him come back like in 3 weeks or so when the parts came in to replace on my dishwasher but it was available in a matter of a couple of days. Which is great!
I was out of town so I had to push out my next appointment, but I appreciate the speedy-ness of the arrival of the parts. Washing dishes by hand is draining.
Once Martin came to replace the parts, he was efficient and courteous. He was courteous from the beginning.
I'm very happy my dishwasher is working properly and so are my kids since they don't really like hand washing and hand drying dishes for every meal.
Martin is a great asset to this company. Good work, guys.

Dec 19th:
These dishwashers aren't made to last. Which is devastating since people like me depend on them especially when you have a busy life with kids.
Needless to say, when it broke down again, completely different issues, I called Costco and Costco sent the same company out again, the company sent out Martin again and I didn't have a single doubt Martin wouldn't fix it.
Martin fixed it within a few minutes. This time, the control panel went out. Extremely frustrating. He had the part with him so I didn't have to wait for it to be ordered.
My family and I are back to our normal routine without having to handwash dishes and take time away from other things.
Thank you Appliance Repair and Martin!

Andrew repair technician outstanding customer service his professional experience is admirable. Knowledgeable and easy to speak to. A hard working family man. It was a pleasure meeting Andrew. He should get a raise

This is the absolute worst business I've ever used. We used this company because my husband is in his BNI group. Thought local. Great. Called multiple times just to be on hold for 20-30 minutes at a time. Still no response. Finally made it through to make an appointment. Gave up and used their Ai appointment setter. Someone eventually called to collect payment and information. Set the date and a window from 1-4PM. When they called to confirm. She stated they give a 30 minute window. Which would allow me to drive across town to meet them. I answered the automated call saying he's on his way. 15 minutes. Panicked and hauled ass across town to meet him. When I was about 7 minutes away from my house I received a call stating he was there waiting. I told the guy I was just around the corner. He said "no problem" I will tell him to wait. After checking my phone from when he called to when I arrived it was 6 minutes. Pulling into my driveway the guy was pulling out. Waved him down and told him I was the one for service. He said "sorry I have to go to next meeting we usually only wait for 5 minutes until we leave" I told him I just spoke to his boss and he informed me he would wait. The guy didn't care. Left. Tried calling again. No answer. 15 minutes on hold I was sent to VM. Now I'm out wasted time at work and $145 just for them to come out. No wonder they get money in advance. They will stiff you on it. Would never recommend. Horrible company. PS- they didn't fix the repair the first use either so now I'm out $300 for nothing. Scam artists.

His expertise is absolutely the best. Thank you Francisco so much for your prompt and kind service to our refrigerator issue. Because of you , I trust your cimpany as our service provider of my home warranty. Keep it up. Godbless!

This place is BS, had a guy come out today in Fresno California, for my "second opinion" as a bodewell tech came out a week before and changed out thermostat on my brand new 3 week old fridge and it still had the same problem. (Freezer wont go below 10 degrees. This joke of a tech comes out today very unfriendly and unprofessional. First thing he says "to try to blame the customer" oh ya your problem is this isnt a fridge for the garage". I said "Oh ya? its garage ready, thats the reason i got it". Then he talks through his ear buds the whole time ignoring anything i had to say or any of my questions, and says "im talking right now" very rudely. So all this clown does it open the fridge and freezer like 10 times. This took about 20 minutes. Did absolutely no diagnostic or anything.. Asks me if i have the manual and i need to read the manual. Says i had the settings wrong LOL! " I literally have went through every setting possible for the last 3 weeks giving 3 days in between.. nothing changes. This guy says my settings were wrong and next time he comes out he will charge me.. im like BS! He said i had the settings wrong i said what did you change it to then? he said "oh i didnt know it had one in the fridge too" totally clueless.. Then the "tech" gets combative as he was already bs'ing the whole time.. i said atleast the other company tried to do something he says he changed the part "Just to get out of here" lol.. i said thanks for nothing this was worthless and waste of my time and he said i was worthless and left. Worst experience ever from a so called tech. I also told him i read many others with my fridge left reviews experiencing the same problem with my fridge. He said "I dont care about reviews".

We were very pleased with the service and particularly the quick time for the appointment. Felix was professional and explained the trouble with the dishwasher.
We will certainly call Felix for further work on any of our appliances..

Had Tech Bill come out and he was late but he explained to me why he was late. I was okay with that . Bill was very thorough and explained what the issue was.He had a very good positive attitude and even shared insights on washer. I was very pleased with Bill and hopefully get him in the future if needed. Bill is is keeper , so keep him happy. The last tech I had out at my place was Andrew,to.work on a dryer he was the worst tech I never experienced and will not even let him in my house . Bill is a professional and he represents your company very well. Give Bill Kudos. I only paid my deductible of 100 bucks from choice warranty.

We bought an open box fridge from Urner's with a warranty. The water dispenser wasnt lined up correctly and Kenneth saw the problem real quick and ordered the parts. When they new door parts arrived he came back out and took care of it. He was very nice and communicated very well all that he was doing and it turned out great! He went above and beyond with getting out newly purchased fridge better than new! All under warranty!

Israel provided great service—professional, punctual, and very knowledgeable. He quickly fixed my washing machine, explained the issue clearly, and now my washing machine works perfectly. Highly recommend!

Choice Home Warranty - Double oven repair was done by repair specialist Francisco. He repaired by double oven in less than 10 minutes parts in hand. Very professional, polite and very knowledgeable on the appliance he worked on. I would definitely will request Francisco if I have anymore repairs needed.

Recently, our refrigerator at the shop malfunctioned, prompting me to contact Appliance Repair Specialist (recommended by a friend). A technician arrived within a few days and diagnosed the issue. The technician was professional and effective in communicating with me.
During my consultation with the administrative staff or sales representative, I requested that they order the necessary parts. Surprisingly, they did not request payment for the order. Subsequently, I received a call two days later informing me that the payment had not been received, and the order for parts could not be processed until the outstanding invoice was fully settled. I concurred with this request and made the payment on invoice number 690042.
The representative confirmed that my appointment was scheduled and ready for Thursday. However, on Wednesday evening, I received another phone call stating that the invoice had not been paid. I vehemently disagreed with this assertion and provided the invoice number. I was placed on hold for a few minutes during which the representative discussed the matter with someone else. They informed me that the parts had not been ordered and that the repair would not be completed Thursday (today). This situation was extremely frustrating, as I had given my team the expectation of the repair being completed today. Consequently, we now have to extend the timeline.
The response from the sales representative was apologetic, but they stated that there was nothing they could do about the situation. This communication made me feel undervalued and gave the impression that I was responsible for the delay.

Operator was really nice. Appointment system is broken. Tech did not meet repair window and was two hours late with no call, no communication. I was told between 12 and 3, did not show up until 5 pm. On the positive the tech got right to it, fixed the washer fast the first time. One week later still holding. BTW it was warranty work so I didn't have a choice. Overall they got it done right the first time and fast. Took one week to get an appointment.

My 3 month old Whirlpool dishwasher stopped draining. It was still under warranty so I contacted Whirlpool to have it serviced. They contracted this company to fix my appliance. However, after looking up the Appliance Repair Specialist company on Yelp, I became worried after reading all the poor reviews. Nonetheless, an appointment was set. To my surprise, everything went well. They called and emailed me to confirm the service details. And they were not difficult to reach when calling about a question. I spoke to two people, both were pleasant and helpful. They even emailed me a tracking link so that I would know where my tech was on his scheduled stops for the day. Ian, the repair specialist that serviced my dishwasher even called when he was on his way, which was very appreciated. When Ian arrived, he was extremely polite and professional. He was able to diagnose the problem in minutes and fix the issue. He cleaned up the area and tested the dishwasher to make sure it was working properly before he left. I hope they give that guy a raise. 5 stars!

. Everything was to the warranty so I'm not sure on price and the other questions. However the tec was awesome and very courteous. He fixed refrigerator and he was on his way.

I was very happy with my service with my washing machine. I like Cruz he's proficient and very likeable. I wouldn't have a problem with him coming to my place without my husband being home

My service repair person was James he is very polite and very professional. He was always right on time and explained the problem with my washing machine, parts were orderd and got the repair done. He even cleaned up after he finished the job.
Very happy with the service I received, definitely would recommend him. Thank you so much.

We were referred to this company due to our washer being under warranty. The tech Felipe that came out was really nice and timely efficient. But, the problem he said it was, was not the issue. He put new parts in and now the washer is worse. I called the company to see if they can come out again so they can hear and see what the washer is doing now and the customer service lady named Martha I spoke with was very rude. She said that my claim was closed and that I needed to reach out to the warranty people again to have them open up another claim. I literally called that day that they fixed the washer which was not fixed. Martha was very rude. She kept talking over me. I asked if I can speak with her supervisor she stated that her supervisor was not there, but that she can leave my name and number for him to call me the next day, which never happened. The claim should've not been closed without confirming the issue was fixed. I did call our warranty company and I asked them if there is another company that I can use to look at the washer again since it was not fixed. They're sending another company to hopefully find the issue and get it fixed! Horrible customer service!!!

What a joke. Please read all of their recent 1 star reviews. They are legitimate and many are very similar to ours. We haven't had a working oven since October 20. Our first phone call to them for their warranty service via Costco was on October 24, 2025. 3 service visits later and our double ovens still do not work as of today December 5, 2025. They don't return phone calls they say they will and now they don't answer their phones. Avoid them at all costs. It's very unfortunate that GE continues to use them as a warranty repair company. The first technician that came on 10/24/2025 never looked or diagnosed our oven he literally was in our home for two minutes and asked what our issue was and took a picture of the ovens display and left and stated it needed to be replaced. What?! He then came back and replaced that two weeks later. He obviously did not want to be doing his job. The ovens computer just kept circling on the screen and he called GE and they told him it could take up to 24 hours to connect to the WIFI. The second he stated that I knew I was going to need another service call. It now become a joke in our home the abilities of this company. Three replaced computers later in our ovens and they do not operate.
It is very sad that they have left us in the lurch for so long with zero regards of their warranty responsibilities for G.E. And not to mention it's the holidays. Thanks Appliance Repair Specialists for nothing. Merry Christmas to you. Hope your ovens have worked for the holidays.

The repairman was knowledgeable... however my washing machine never got fixed PROPERLY!! This is the 3rd time this company has worked on my washing machine!! The technician came, change out a belt, 5 minutes later I did a load of laundry and the washing machine started SQUEALING and SQUEAKING AGAIN...proving to me what I already KNEW and tried to explain to him that it was NOT JUST the BELT!! there is something ELSE going on with the washing machine INTERNALLY!!🤷🏾‍♂️😬😡🤦🏾 why nobody will listen to me? I don't know! I'm not dumb! I'm not stupid either! (After working as a night custodian with the school district for 22 years and being around Machinery, I know a thing or two!!)
Nut I have another service call happening today and we will see what they do THIS time!!🤷🏾‍♂️🙄☹️😧

My 3month old Frigidaire refrigerator stopped cooling/ freezing. Requested service under the warranty. Was able to schedule service on a Saturday, which was great as to not interfere with work schedule. Technician Enrique kept me informed as to his arrival time. He arrived before his estimate. He knew exactly the issue, came prepared with the appropriate part. In and out in less than 10 minutes. Fast, friendly, prompt and professional service. Refrigerator is back to normal and cooling/freezing immediately. I certainly will use Appliance Repair Specialist in the future, and would recommend to anyone. My experience with other companies, is they will come out and diagnose then they will need to order part/s and return another time. I appreciate that they came prepared. Thank you!

Avoid — call Ruffoni’s instead.

Called Jack, he said he could service my dryer and requested the invoice and serial number, which I sent promptly. Over more than 10 days, I followed up multiple times and was told I was “all set” for Tuesday or Wednesday, but could not confirm the appointment.

After giving Jack ample time to put me on the schedule, I called Ruffoni’s. They dispatched a technician the next morning, and the dryer was repaired within an hour. Ruffoni’s was professional, responsive, and efficient.

Appliance Repair Specialists could learn a thing or two from the competition.