Plumbing reviews in Brea, California
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Very punctual friendly and fairly price. Was very informative on what needed to be done and was able to get the job done. Very satisfied with the work that Ryan was able to do.
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Lukas showed up on time. He was really professional and polite!! Both my sink and toilet are now fixed. He was clean and very reasonable!!
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Luke and his team were very professional and did a great job servicing my plumbing needs. I definitely will be using them again in the future.
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As a property manager having an honest and reliable plumber is one of the most important things to have besides a handyman, and I truly believe I've found this is Pacific Rooter. Plumbing is the most common issue with apartments.
Jade was very prompt to return my inquiry and was very friendly and professional. I had some specific questions and she quickly put me in contact with Luke.
Luke was very clear and knowledgeable with my questions and very transparent and fair with pricing. His communication was top notch and his work was even better.
I'm glad to have found them and they are at the top of my vendor list.
Highly recommended. Thank you again Pacific Rooter, Jade and Luke! -
Luke from Pacific Rooter came to my home and quickly cleared out my stopped up drain. He was kind and respectful to me and my property. He vacuumed up the gross mess that came out of the drain, which I’ve never had a plumber do before. They are now my go-to plumbing company!
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I highly recommend Pacific Rooter. Their customer service and quality of work is outstanding, exceeding my expectations. Pricing is transparent and fair, and Luke gives you different options from the bare minimum that has to be done to what should be done.
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I called Pacific Rooter the day after Christmas because my kitchen sink and dishwater were clogged. Jake was here within an hour and took care of everything! Clean, professional and speedy! I will definitely use them in the future. Very reliable and confident!
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I had an absolute nightmare happen. I woke up in the middle of the night around 1:15 a.m. to use the restroom and saw water raining down from my ceiling. I immediately panicked and called Pacific Rooter after seeing their reviews.
Luke came out fast arriving around 2:00 a.m. and quickly discovered I had a broken copper pipe. He was calm, professional, and immediately stopped the issue. The problem was fully fixed by 3:00 a.m.
Luke also explained that my pipes were in rough shape and offered to come back later that day to give me an estimate for a full repipe. I got a second opinion from another plumber who confirmed the same thing. Luke’s pricing was more reasonable than the other companies, and he took the time to walk me through the entire process so I felt comfortable with the decision.
The entire experience was smooth, professional, and stress-free considering the situation. I’m extremely relieved to have fully functioning water lines and to never worry about that nightmare again.
I highly recommend Pacific Rooter and will absolutely be telling all my family and friends about Luke and this company. -
Jake from Pacific Rooter was awesome. He showed up on time, was super helpful, and very fair with pricing. The customer service was great, and I’m really happy with my new water heater. Definitely recommending him to family and friends.
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We had our kitchen line back up the night before Thanksgiving, And called Pacific Rooter Hoping they could come out And have it cleared quickly. Thankfully, they were able to come out within an hour, and technician Luke was able to clear it. Great prices and a professional technician. I definitely recommend Pacific Rooter!!
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I had a major backup where all of my toilets, sinks, and showers were backing up, and Pacific Rooter came out quickly to diagnose the issue. They discovered it was a main line problem and got straight to work.
Matt was excellent—very patient and took the time to explain everything in detail, which I really appreciated since I’m not very familiar with plumbing. He cleared the main line and found that roots were causing the blockage, then performed a hydro jet to fully resolve the issue.
The pricing was very fair, the service was professional, and the problem was completely fixed. I’m extremely happy with the work and would absolutely recommend Pacific Rooter to anyone needing reliable, honest plumbing service. -
Pacific Rooter did an outstanding job in repairing our kitchen sink. We had guests over on Christmas Eve and our kitchen sink completely backed up and within the hour Matt from Pacific Rooter showed up and fixed our sink in a very timely manner. I would definitely recommend Pacific Rooter not only for their service but their pricing is very reasonable!
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Matt from Pacific Rooter came out to our house and did an excellent job. He showed up on time, was very professional, and took the time to explain what the issue was and how he was going to fix it. The work was done efficiently and everything was left clean when he finished. You can tell he knows what he’s doing and actually cares about doing the job right. Pricing was fair and there were no surprises. I would definitely recommend Pacific Rooter and will call them again if we need work in the future!
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Jake came out to my property to provide an estimate for a sewer repair. I had already received three other estimates, and this was my final one before making a decision. After speaking with Jake, I felt the most comfortable and confident moving forward. He was knowledgeable, honest, and very professional. They offered the best price, the job was completed 100% professionally, and everything went smoothly from start to finish. I would highly recommend them to anyone in need of sewer repairs.
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I can’t say enough good things about this company. I had an emergency situation, and another company was quoting me an outrageous price. Luke came out quickly, gave me a fair and honest estimate, and handled everything from start to finish without any hassle.
Not only did they fix the problem perfectly, but they left my yard looking even better than before they arrived. I’m so grateful for their professionalism, reasonable pricing, and the care they took with my home. Highly recommend them to anyone needing reliable, honest service! -
Our home had some backed up sinks in both restrooms and what should have been a “quick fix” turned out to be a much more complicated job. The team at Pacific Root quickly responded to my needs and had a service member out within the hour! Our sinks were unclogged and new parts were installed quickly and we were super impressed with their professionalism and efficiency! Whether you have basic plumbing needs or large complex jobs, Pacific Rooter is who you’re going to want to call!
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Luke and Marcus are awesome! Within an hour they helped clean several yard drain around my house. Very professional, effective and honest service! Reasonable price, too! Great team, will surely recommend to my friends!
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They are professional plumbers
They doing good and hard work -
Exceptional customer service, response time and communication. Danny Luna didn't just tell me what my issue was but explained in detail multiple solutions. The transparency, skills and knowledge made me feel at ease...I am a bit confused though, upon completion of service received my invoice NOT estimate and about 10days later I received another invoice with a different total.
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Fast , Friendly, Personable , Honest , and reasonable , without trying to over sell me on things he thought I could get . Instead made a few suggestions , let me know what to expect and approx. about how long I could go B4 it would be an issue and how I could take care of it myself . And however, if I do choose to fix it myself to give him a call and he would be happy to come inspect my work and make any adjustments I may need attending to , & at no charge . So I'm thinkin' , I sure can't beat that with a stick ! So as far as customer service goes , well it was a no brainer .
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I am a residential complex owner and I know how often components and drainage systems need regular maintenance. This team of experts, in my view, have shown me how important the main line sewer cleaning is, which is also what owners usually underrate the most. The main line cleaning service offered by Pro Rooter Guys is what you need if there are bad odors or something is not working right. Thanks to all the experts for the fabulous job.