Home Services reviews in Carlsbad, California
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I got in touch with a carpet cleaning company upon my friend's advice, and I am extremely satisfied that I followed through. Jonathan, our local carpet cleaner, answered my initial question on the same day. We talked over the phone and scheduled a carpet cleaning. Jonathan was very flexible, adjusting to my timetable. He showed up on time, was very friendly, professional, and attentive to my worries. He got down to work promptly, and in about two hours, our carpets were wonderfully clean! We have two dogs and two cats, with one of the dogs still being young and recently house trained. This, coupled with a couple of coffee spills, meant that Jonathan had a challenge on his hands. The results on our six-month old white carpets were fantastic. The lingering fresh, citrus aroma was delightful. My wife and I highly endorse this carpet cleaning service and are eager for our next cleaning in Carlsbad.
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I got a collection of Persian rugs that hadn't gotten a professional cleaning in thirty years. After going through the carpet cleaning services at 5 Point Carpet Cleaning, they returned showing their original color and brightness that i hadn't seen in a long time. The outstanding work done by Axel and Eddie was truly amazing, ensuring my carpets were taken care of and returned promptly. The carpet cleaning service in Carlsbad is indeed praiseworthy.
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great experience with my carpet cleaning! chris showed up early, was polite, and took the time to explain the cleaning process and cost. he answered all my questions and really knew his stuff. he made sure to clean every area i pointed out. my carpet looks almost brand new! there were a couple of worn spots still showing, so i asked about patching them since i have some leftover carpet pieces. chris said he could connect me with a specialist who can help with that. i'm really happy with how everything turned out!
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we highly recommend this carpet cleaning service. we wanted to see how their cleaning system worked, and we knew they used a top-quality truck mount machine. chris came out to a home in carlsbad so we could check out his cleaning methods and equipment. we were really pleased with the results. the quality of his machine was impressive and did a better job than anything we’ve seen before. his timing was great. the carpets looked almost new when he finished and dried quickly. the cleaning products he used were safe for pets and the environment. chris was very thorough and made sure every part of the carpet was spotless. we definitely recommend this service for carlsbad and nearby areas.
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The team was very friendly, and the quality of the carpet cleaning was outstanding. Scheduling an appointment was a breeze, and I received clear instructions on how to prepare for the cleaners' visit. I got both an email and a phone call before the appointment, along with a text from the two cleaners, Jonathan and Axel, letting me know they were on their way. Once they arrived, they took the time to explain their cleaning products and process. Whenever they encountered an issue, they communicated what needed to be done. The protective papers under each piece of furniture slid out easily after the carpet dried. A day later, the carpets are a bit damp but drying nicely. I highly recommend this carpet cleaning service!
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I am completely thrilled with the carpet cleaning results! The technician, Chris, arrived right on time and was very professional and skilled. There was a small difference between the initial estimate I received over the phone and the final quote after Chris assessed my carpets. I reached out to the office to discuss the discrepancy, and the staff member I spoke with was incredibly professional. She communicated with the owner and helped to resolve the issue fairly. My carpet and two rugs look fantastic! I am still amazed by how great everything turned out. In the end, I feel it was worth every dollar spent on the service.
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I had an amazing experience with 5 Point Carpet Cleaning. The team was very professional, prompt, and accommodating. I had heard wonderful things before they came to clean my carpets, and I’m happy to say they lived up to the hype. I was worried about replacing my carpets, which are just a few years old, because of my naughty dog. However, the pet treatment worked wonders, and the smell is finally gone. I also received great tips on how to maintain my carpets between cleanings, just in case my pup decides to act up again when it gets colder.
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i usually don't write reviews, but i wanted to share my experience with a carpet cleaning service in carlsbad. i contacted chris to help clean the carpet in an rv that one of our employees uses when staying in town. chris responded quickly, was very friendly, and explained all the cleaning options and prices clearly. he did an amazing job—the entire rv smelled fresh after the cleaning, even though our employee has two dogs. the carpet looked spotless, and the sofa and recliner he cleaned looked almost brand new. i will definitely use chris again for any future carpet cleaning needs and highly recommend this service to others.
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We have a few dogs, some cats, and a couple of rabbits, so our white carpet gets a lot of use and had some tough stains. honestly, i wasn't sure how clean it could get. but axel did an amazing job! the carpet looked almost brand new after the cleaning. he was very professional and super polite, and the price was really good. there was no pushing for extra services—he just explained the options and helped us choose what fit our budget best. we will definitely have the team back again!
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I scheduled a deep carpet cleaning with 5 Point Carpet Cleaning through their easy online booking. The process was really simple. They are very professional and keep you updated with texts when they're on their way. The technician was knowledgeable and did an amazing job removing tough stains and years-old grime from my carpets and upholstery. I could pay for the service right through the technician's app, which made it super convenient. The quality of the service was excellent, and I will definitely use them again and recommend you do too!
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This was my first time using 5 Point Carpet Cleaning and I was very happy with the results! After reading great reviews, I decided to give them a try and I’m glad I did. Setting up the carpet cleaning appointment was easy, and I quickly got an email confirmation. A reminder email arrived a few days before, and on the day of, I got a call when they were on the way. Axel showed up right on time and was friendly and professional. We walked through my home so I could point out the carpeted areas that needed cleaning. I asked how long the job would take, and Axel finished the 4 bedrooms, hallway, and 3 sets of stairs in about two hours, just as promised. The price was very fair. The team worked efficiently and didn’t disrupt anything. I will definitely use this company again!
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When I called about getting the carpets and upholstery cleaned, Axel and Chris in the office were fantastic to work with. They made sure to answer all my questions about caring for the fabric and kept me updated on when the cleaning team would arrive. Eddie and Chris were very professional when they came to clean the carpets and furniture cushions. I appreciated how they explained their cleaning methods and made sure everything was cleaned thoroughly and carefully. I was also pleased that Axel had given the cleaning team detailed instructions and recommendations beforehand, based on our conversation.
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Jonathan and Eddie from 5 Point Carpet Cleaning did a truly outstanding job. I had a 12x10 shaggy area rug, which I made a mistake in trying to clean myself. Jonathan and Eddie arrived and clearly detailed their entire cleaning process. They even provided some helpful advice on how to maintain my carpet's cleanliness for a longer period. I thought the cleaning process would take a significant amount of time, but to my surprise, they completed it in under an hour. The difference in my rug was immediately noticeable. This was my first time using a professional carpet cleaning service, and I can confidently say that I will be using their services again. A big thumbs up to Jonathan and Eddie, they are truly amazing! I would highly recommend this service - it's a 10 out of 10!
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I just moved into a rental house in Carlsbad and found the carpets were stained and smelled strongly of pets. I needed someone to come out that same day, so I called around to several carpet cleaning companies. Most said they couldn’t make it, but when I called one company, they told me they could be there in just 10 minutes! Eddie showed up right on time and got to work right away. He cleaned the entire house quickly and did an amazing job. All the stains and odors are completely gone, and now the place feels fresh and clean. I’m definitely going to call them again for any future carpet cleaning.
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5 Point Carpet Cleaning came highly recommended. The team was very professional and really went the extra mile to make sure my carpets looked spotless. I got a few quotes from other places in Carlsbad, but their prices were way too high. Chris, the technician, did an amazing job cleaning my carpet. The person I spoke with on the phone was also very polite and gave me lots of helpful information. I would definitely recommend them and plan to use their carpet cleaning service again.
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We had our carpets cleaned after our previous tenants left the house in a real mess, with a strong dog urine smell throughout. Chris came out to do the job, and by the time he finished, the bedrooms looked and smelled fresh and almost like new! I was really impressed with how spotless everything was and how reasonable the price turned out to be. I’ve tried some other big-name carpet cleaning companies before and didn’t feel like I got my money’s worth, but this time I was very satisfied. I’ll definitely use this carpet cleaning service again and recommend it to others.
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I was thinking about replacing my carpet because it looked old and stayed dirty even though I vacuumed every day. I decided to try carpet cleaning instead and called 5 Point Carpet Cleaning. Axel answered my call, gave me a fair estimate, and set up a cleaning appointment. He arrived on time, dressed professionally, and got straight to work. The price for cleaning three bedrooms was reasonable and definitely worth it. Axel was thorough and made sure every spot was cleaned well. The carpets dried in about an hour and now they look almost brand new—fresh, clean, and soft underfoot. I'm really happy with the results and highly recommend their carpet cleaning service in Carlsbad!
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we were really happy with the carpet cleaning service from 5 Point Carpet Cleaning. jonathan came by for an estimate right after we called and explained what deep carpet cleaning would and wouldn’t do for our carpets. we had some tough stains and high-traffic spots in the living room, but most of the other rooms looked fine. after the cleaning, our carpets looked refreshed and much cleaner, with the colors brighter than before. the team was professional and polite. we like to support local small businesses, and we definitely recommend having them take care of your carpets if you want great results.
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For several years now, I've relied on 5 Point Carpet Cleaning to keep my carpets and area rugs looking spotless. Chris has been the technician who comes out to help, and I really appreciate how careful he is, especially since my son has a sensitive immune system. From the start, Chris has made sure our carpets and rugs are thoroughly cleaned and safe, coming out several times a year. Today, he also cleaned the tile floors throughout my home and shared some helpful tips on how to keep them looking their best. Whenever I point out stains or spots—like salsa, dog accidents, chocolate milk, or even grease—Chris makes sure my main living room rug comes out fresh and spotless. He always arrives on time, is very professional, and goes the extra mile to make sure everything looks perfect. I definitely plan to keep using this carpet cleaning service for years to come!
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Chris came out just a couple of hours after I called for help. I needed the carpet cleaned quickly for a new tenant moving in, and he made it happen. Chris was dependable, did a detailed job, and the price was reasonable. He even returned the next day to give extra care to a couple of bedrooms that needed more attention, and didn’t charge anything extra for the follow-up. He really knows his stuff and handled my carpet issues with great expertise. From now on, I’ll always call Chris when I need carpet cleaning. If you need your carpets looking fresh and spotless, give him a call—you won’t be disappointed!
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We hired 5 Point Carpet Cleaning to clean carpets in two homes in Carlsbad—one was our old rental, and the other was the new place we were moving into. I worked with Axel from start to finish, and I have to say, you won't find a more honest or reliable person in the business. Everything, from getting the first quote to setting up the appointments and actually doing the cleaning, was handled in a really professional way. Axel kept us updated the whole time and made sure we understood every step. When Axel first checked out the carpets in our new home, they were really dirty and had lots of stains. My wife and I thought we would just get them cleaned enough to live with for a little while before replacing them. But Axel pointed out that the carpets were actually pretty good quality and told us we might change our minds after a deep clean. He was right! After the cleaning, the carpets looked amazing—even my wife, who is very particular about cleanliness, was surprised at how fresh and spotless everything looked. We also decided to get stain protection added, and it was priced very reasonably. Not long after, I accidentally spilled black tea on the carpet, but thanks to the stain protection, the liquid just sat on top. I wiped it up easily, and there was no stain left behind. I've already started telling my friends about our great experience and will definitely call them again next time we need carpet cleaning.