Plumbing reviews in Chatsworth, California

Gabriel was very presentable person and very kind. He tried his best to fix the drain issue.
We will call him back after reviewing other plumbers.

Paul Gonzales and other members of the MVP team, to include Juan, Oscar, and Rob were absolutely amazing during a holiday sewer repair. In 3 days these men unearthed and repaired 50 feet of a sewer system that had been under ground since 1961. The care that they took in making sure everything was just as it was before the operation took place was noteworthy. They even washed the plants! Amazing attention to detail, very helpful and considerate people. I would recommend MVP to anyone in need of the services that they provide.

Fellow plumber needs people. These guys are fantastic MVP's the best in town. Hands down. Be sure to use them they're excellent. My technician Gabriel was fantastic he did a great job getting my place together and the boss Corinne was great Call MVP for your plumbing needs thank you.

Here is my five (5)star experience.
1. Fast professional personable phone answering.
Other companies either didn't answer ,had voice mail or used ridicules phone answering service.
2. Fast service. they were at my house within less then an hour.
3. Clean. they wear show cover per my request and kept clean.
4. No Up sale. The quote was given over the phone was honored.
5. Professional billing and payment. They used they cellphones to create a sales receipt and received my credit card with their phone.
6. Proper documentation. I have received email with my payment and description of work done.
7. Personable. The two guys where kind and personable.
Conclusion. In the future I will use them again, and so should you.

My email to the company, to which they couldn't bother to respond, says it all:

"Thank you for the invoice, and for getting the drain cleared.

I just wanted to give you a little feedback on my thoughts on the process. Regarding the invoice, I don't like discovering terms in the invoice that were never mentioned on the job site before agreeing to the job
"MVP is not responsible for any equipment that gets stuck due to obtrusions inside the drain line."
The customer is still responsible for full payment if we are unable to clear line.
Regarding the promise, "We will run a free camera to determine the cause of the backup", I asked to see the video. I was given only an excuse why I couldn't see it ("the office has to do X,Y, or Z first" or, 'there is a charge of $XX for the video".

But the idea of presenting me an upsell based on what was seen through the camera, "the problem is the cast iron drain pipe has recession.. the cost to replace will be $3800" - without ever showing me the same image the plumber saw isn't cool.

Then there is the more general issue with the sales tactics used. I know there are companies that teach sales stategies to plumbers. That's not an issue. The issue is using those tactics without integrity.

A low-priced service attempt, with a 'if it doesn't work its free' is a great offer - if that attempt is legitimately likely to fix the problem. Here, the plumber's first offer was to auger the toilet for $125 or its free. My problem is, he already knew the blockage was after the toilet from when he ran water in the bathroom sink. I specifically asked him the question, what will augering the toilet do since the blockage is after the toilet? He only told me its free if it doesn't work.

It's a great sales strategy to do work 'for free' before upselling the more expensive service. Just not when that free service is guaranteed not to fix the problem, but is used primarily to set up the upsell..

Hydrojetting. After being told the cost of the hydrojetting, I asked the plumber about old-school snaking the drain pipe and being told snakes can damage the pipe. If a pipe is so corroded that a snake will perforate it, it needs replacing - not hydrojetting. I can only guess, with experience, that the plumber also knows 1) the problem is 99% in the cast iron line after the toilet (since the shower drain had no problem), and 2) those cast iron pipes have never corroded completely through to make snaking or perforation a real risk. So it's an untruth. The truth is hydrojetting is more profitable and perhaps easier than snaking. But you should own the truth instead of hiding behind an untruth.

Anyway, those are my thoughts. I'll wait for your reply before I leave a review."

I was really impressed with Alexis B. He walked me through the whole process, gave upfront pricing, and didn’t try to upsell anything unnecessary. He treated my home with care and left everything cleaner than he found it. Five stars all the way!

Manny and Adan provided us with top quality service. Our job was expansive, with what we thought was a basic clog turning into a major job involving digging and water shut off. The team at MVP got the job done in two days and was prompt, clean, and curious, minimizing the disruption to our household. They checked in with us along the way and showed us the issues with our main line. We had a super old cast iron pipe that needed to be replaced. They added easy access clean outs and new pipes. The cement work and stucco to close everything back up was cleanly done. This was a big job with a big price tag, but we have peace of mind that we won’t have an even bigger problem down the line. Will call MVP for any future work we need.

Although I would have rated them a 4.5, I gave them 5 stars because they made the situation right. My mother needed gas repair, and they were very professional throughout the process. They even sent out a supervisor to verify that the work was completed correctly. During the original inspection, a leak was missed, but it was later found by the inspector and promptly fixed. I would recommend this company to anyone looking for any type of repair. Must also be mentioned that she was looking for a reputable company on a Sunday morning and while inquiring with so many for a quote to inspect, they were the first to respond quickly.

Above and Beyond: The Best Plumbing Experience!
I cannot recommend Alejandro highly enough! He truly did an outstanding job fixing a complex leak that several other plumbers had missed. From the moment he arrived, his professionalism was evident. He clearly explained the issue, the solution, and the steps he would take.
What impressed me most, beyond the high quality of the repair, was how clean he kept the workspace. There was no mess left behind—it was cleaner than when he started! He also completed the work in a remarkably timely manner, getting the job done efficiently without rushing the quality.
Finally, the entire service was great priced. Alejandro offered excellent value for his expert knowledge and effort. If you need reliable, professional, and affordable plumbing service, he is absolutely the person to call. Five stars all around!

Adam and Manny just crushed it helping us clear a huge clog and making sure our toilets, sinks and showers were clear. They came on time, worked hard and were knowledgeable about what needed to be done. Had a wonderful conversation with Adam as well - not only are they good at their job, they’re friendly and fun to chat with. Five stars.

What didn’t go well? Alessandro was amazing. He was extremely knowledgeable on our AC/Heat unit. Backstory, we’ve had difficulty having several techs from other companies unable to explain as well as diagnose what the problem was. Alessandro came, saw and conquered the unit. His expertise was so impressive. Alessandro was able to explain and even showed visuals for comparison. What a difference. Highly recommend Alessandro to have service done on your AC/Heat units should you need assistance. We have three units and we’ll absolutely be requesting him again. Thank you so much!

I wanted to take a moment to express my heartfelt gratitude and appreciation for the incredible work your team recently completed at my home. I've had my fair share of bad plumbing experiences in the past, so to say I was relieved to find your company is an understatement. What I got from you
wasn't just top-notch plumbing-it was an experience that restored my faith in the trade.

First and foremost, I need to call attention to Manny, your manager, your leader, your "dad" on-site. The way he runs his crew is something special-something rare. I've spent 15 years working as a construction superintendent, and I have never seen a crew as tight as this one. They don't just work together-they operate like a family, and it's clear that Manny is at the heart of that. He has this incredible gift of balancing professionalism with a personal touch, making him not just a manager but
a leader

And then there's Adam. I don't know if you're aware, but I'm pretty sure he's part human, part
excavation machine. I have never seen someone dig a trench so fast while still cracking jokes and keeping a smile on his face. Beyond his impressive work ethic, he's just a genuinely good person-the kind of guy you're lucky to have on your team. When you have people working on your house - your sanctuary - trust is everything. That trust was there with Manny, Adam, and your guys. The quality of work speaks for itself-it's simply the best. Your team didn't just get the job done; they did it with a level of craftsmanship and attention to detail that's rare in this industry. You have something really special here-Manny, Adam, and the rest of your crew are gold. I truly hope you recognize the value you have in these guys because I can tell you, as a customer, I
absolutely do.

You've earned a lifelong customer in me.

Highly recommend. Adam A. & Carlos were really amazing! Honest and informative worked super fast and on top of it all were very friendly and great conversation. They are flexible and willing to work with you to help you out.

We got home from vacation to discover we had a main water leak. We called for appointment late that night and were scheduled for an appointment first thing the next morning.

Jose and Fabian were AMAZING today. I got a message they were on their way in addition to a phone call. The message contained information about the technicians that I would be expecting and could see exactly where they were in route which was so helpful so I was ready for their arrival time.

Both Jose and Fabian were communicative, let me know exactly what was going on, absolutely professional, did a great job with the repair, and cleaned up everything so much that unless you knew that they had dug up part of the lawn you would never know! I’ve had the pleasure of having Jose as a technician before and it meant a lot to me when he remembered that and even recalled it was at our rental property and remembered the location. That sort of service makes you feel more than just a customer, it shows to me that they care and take pride in every job and customer interaction that they have!

Bowtie Plumbing has great technicians and I just want you to know how much we appreciate the above and beyond service you, your company, and employees provide. We have never even consider using another plumbing service after the first time we had work done by BowTie. It’s been six times that we have needed service since 2021 between our rental property and our personal home and I’ve never felt in better hands.

Thank you for giving us this peace through your service!

We refer your company every chance we can!

The job came on strong as far as application and the work was outstanding with hard work and professionalism of workmanship and moving the progression of work out side to reroute the kitchen line was very meticulously done. Gabriel came on like a fireman to get the job done and I was amazed at the aptitude to get the job done well with facilitating the job site with the help of Rena and Greg. The work was very clean and nothing was out of place and everything was organized accordingly. Thank you GABRIEL AND MVP PLUMBING FOR GETTING THE JOB DONE IN A TIMELY MANNER.

My 83 yo mother called MVP Plumbing to help with a couple of toilets in her home that would not stop running. She was told that MVP would need to replace a one-inch pressure regulator and pressure relief valve. They also needed to replace the toilet fill valve.

The work was done to her satisfaction. However, she was charged $3,439. The contract stated that she was given a 20% discount, so the original price was $4,400. When I learned that she paid this amount, I was so upset, especially when I found the same replacement parts at Home Depot for less than $500.

I contacted MVP and asked for details on why the service provided came to this high price. Though the person I spoke to seemed understanding about my inquiry, I have still received no explanation.

I know many companies take advantage of people, and it feels very much like this is what has happened to my Mom.

FOLLOW UP: Since leaving this review, we were offered a 20% discount and received more details on what the job entailed. It was explained to me that their pricing reflects the EXPERIENCE of the service provided.

My Mom appreciated the experience during the repair work, and I will give 4 stars based on her opinion. I, on the other hand, would look for a more affordable option.

The MVP plumbing team was exceptional from the start. The girls over the phone were kind and efficient, sending out plumber Jonathan within 2 hours of the call. Jonathan was professional and explained everything he needed to do. Turns out I did need some extensive plumbing repairs which I was not expecting, but with the help of the supervisor Esteban my concerns were put at ease. Esteban went above and beyond to help me get the fairest price and assisted me with signing up for the finance program as this was an expense I was not prepared for. The process was easy and he explained everything I needed to have done in a clear and precise manner. He also ensured the repairs were done quickly and efficiently. Jonathan and Salvador did great work and kept everything organized and clean. I would highly recommend MVP plumbing! Thank you Esteban, Jonathan and Salvador!

Gabriel was friendly , polite and efficient he did a great professional job on meeting my plumbing needs
MVP you guys have an amazing Employee!

Manny and Adam A. from MVP did an excellent job from start to finish. They were professional, knowledgeable, and clearly take pride in their work. They showed up on time, explained everything clearly, and handled a tough plumbing issue efficiently and thoroughly.

You can tell they’re experienced—no shortcuts, just solid, honest work. They left the area clean and made sure everything was working perfectly before wrapping up. Pricing was fair and the quality of work exceeded expectations.

Highly recommend Manny and Adam A. if you’re looking for reliable plumbers who actually care about doing the job right. I’ll definitely be calling MVP again.

Gabriel did an amazing fixing our shower that was leaking. Would 100% recommend hiring him and MVP to do any plumbing needs!

I just want to give a huge thank you to Angel for coming over and fixing my sewer issues. He was incredibly knowledgeable, friendly, and kept me informed every step of the way. It's clear he takes pride in his work, and it really shows. Angel got the job done efficiently, and I couldn’t be happier with the results. If you’re looking for someone who’s honest, dependable, and skilled — I highly recommend requesting Angel. A true professional!