Plumbing reviews in Chatsworth, California

4.8 based on 743 reviews Back to the listing
    5

    Drain Kings are great. They came so quickly and fixed my issue professionally. I recommend them for any plumbing issues. They were also very reasonably priced.

    5

    What started out as a small bubble on the ceiling - ended up being a significant slow leak from an obstructed pipe resulting in extensive damage to the ceiling, walls and flooring. As a new homeowner, I had no clue what I was up against. John explained everything to me (many times) so that I understood the problem and what was needed to repair the situation. He did not cut corners and was transparent from the beginning.
    Additionally, found out my water heater needed to be replaced and he provided me options to cut my costs. Absolutely NO PRESSURE and no upselling.
    Highly recommend John and his team at Drain Kings

    5

    Drain Kings was fabulous! We had our entire sewer system completely deteriorate (JC Backings is a business operating in Culver City) and Tiago along with JC aka Juan Carlos, Jeff and Moe were "johnny on the spot" in addressing our problem. Immediately identifying how to fix it and providing excellent service. And all of it done during the crazy rain we've been experiencing in LA. They were knowledgeable, professional, compassionate, no toilets, no water, eeek! But we only had a couple of hours without water and they were on it every step of the way. They even ordered portable toilets for us. I would highly recommend Drain Kings for any and all plumbing and drainage issues. Thank you, Lynne

    5

    Juan showed up on time, friendly and ready to unclog my drain. The price was right, the service was great and Juan is a great guy. If there are anymore drain issues at my home, I will not hesitate to call them again. Great service! 6 stars

    1

    I was able to get a technician to my home. However, the information he provided was a complete scam. I was told I needed almost $20,000 worth of repairs. Thank goodness I have a contractor in the family who obtained two other quotes from licensed plumbers who disputed the "work summary needed" provided by Drain Kings. I will be able to get the work done for over one half of the quoted charge by Drain Kinds. As a single woman living alone this was terrifying and Drain Kings only took advantage of that fact. Do not trust these people!!!

    5

    Drain Kings was able to repair the plumbing problem. As far as I'm concerned, the technician went above and beyond what I normally see from the plumbers/drain cleaning techs. Great work, great price and very professional.

    5

    I had a plumbing problem and I called Drain Kings and tjhey returned my phone call right away. Came out gave me the estimate on the job and were able to start right away. All the people I have delt with at Drain Kings were fast and efficient and cleaned up when done. What a great company to do busness with I would recomend the guys at Drain Kings to any and every one.

    5

    Joe R. Was our service Technician for our Sewer Inspection. He was very professional and knowledgeable, arrived on time and did a great job at explaining his findings for us. Very pleased with his work and the pricing was fair and reasonable.

    1

    I do not like this place, I called them on a clogged kitchen sink, before I even finished explaining the problem the woman was trying to up sell me into different services. Then I waited all day for the plumber to arrive between 3-5, at 4:15 (on Friday) The plumber calls and says he can't make it today but will give me a discount to reschedule. Discounts don't really solve the problem, how about showing up when you say you will.

    5

    A major (crazy and nightmare) plumbing work nicely and professionally done by Drain Kings.
    - The plumbing in my home stopped draining and backed up into the
    bathrooms and toilets
    - DK's quick but accurate camera inspection
    - DK's excavations of the front yard and the sidewalk
    - DK found some company's conduit drove over my main sewer line and damaged it
    - DK's effort to determine who was responsible
    - DK's thorough insurance claim consultation
    - Relocator's fee waived by DK
    - Full reimbursement received from the responsible company (Thanks God! and Drain Kings!!!)
    - DK's installation of a new sewer pipe and replacing grass with SOD
    - 5 year warranty on all connections by DK

    Unforgettable experience, especailly during this COVID 19. Justin who led this project was very knowledgeable, patient, and professional. Briana was always kind and responsive. I strongly recommend this company!!!

    5

    AMAZING! I called & within a few hours they came, assessed the situation and took care of the issue. Terrific Value!! Price was beyond reasonable, can't give 10 stars or I would! Highest recommendation for these great people! Friendly, receptive to questions, explained everything with video, pictures of pipeline, truly top notch! I prey I don't have more problems BUT if I do, I have their info saved! Thank Goodness for Drain Kings !

    5

    The teams from Drain Kings did a good job. Justin, supervisor, kept me informed of what's going on and he was excellent. I also had the pleasure of meeting Tony and Tiago.

    I like the fact that Drain Kings was on time. Marcus and his co-workers did an excellent job. I like the fact that Drain Kings was competitive and willing to negotiate.

    Tiago has tremendous wealth of knowledge regarding construction. I hope to work with Tiago in the future.

    I give Drain Kings a 5-star rating overall. I have absolutely no problem referring them to my neighbors and friends!

    5

    Drain kings was a big help to the office. We had a toilet that was backed up and we needed someone after hours. Jeff came to the rescue and fixed it the same day he came out. Thank you all, definitely recommend them to anyone!

    5

    Drain Kings technicians, Enrique and Ricardo showed up on time with a smile and a friendly greeting. They had my clogged shower drain flowing like a new drain in no time. I highly recommend Drain Kings for any plumbing issue to everyone needing plumbing service. Drain Kings are at the top of my list in the future. Thank you Enrique and Ricardo! You were great!

    5

    Just want to say Drain Kings proved that they know what to do, and when it did not go the way they thought the first time. I thought well here it comes the big switch. But no they treated my mom with respect and decency and the man encharge was so pleasent and comforting put my mother at ease. it was a three day ordeal but all said and done. Perfect, good value,Professional ,Responsive,on time. Jeff I would definitly call again if needed
    Thank you Drain Kings M&L

    5

    I was very impressed by Nick from Drain King. He was professional, very knowledgeable and spend time explaining the situation to me. There price was very reasonable and he was very thorough. I will definitely be using Drain King for my next plumbing issue.

    5

    Drain Kings saved me from going with another plumber that quoted me thousands more and said the job would take two weeks. Tiago came out and explained clearly and concisely exactly what was going on, let me look at the camera in the pipe to see it for myself and had the work done in two days by his extremely hard working team. I absolutely recommend Drain Kings and when you call, ask for Tiago!

    5

    The DrainKings are great! They got back to me within a few minutes and quoted me a great price. The service guy who showed up the next day Enrique was very professional and knew what he was doing.
    I am planning on using them again in the future on my personal home as well as for others! thxs guys

    5

    Drain Kings: The best in prompt response, courteous customer service, expertise, and reasonable prices.

    Most home owners are first introduced to the need for a plumber via a clogged drain. Drain Kings advertises the lowest price in town to unclog a single drain simple blockage. But a low-price introductory offer alone is not sufficient reason to engage the services of a plumber. After all, your “simple clog” may be a symptom of a much more complex problem, and you could need a seasoned professional to remedy your issue.

    Fortunately, Drain Kings has a rock-solid reputation for delivering comprehensive, quality services to fix even worst-case scenarios – they are not simply drain unclogging, one trick ponies.

    I called Drain Kings for what I thought was a relatively easy unclog – one too difficult for me to accomplish (God knows I tried), but easy enough for a seasoned professional. My problem turned out to be a worst-case scenario: a broken mainline. Although extremely disconcerting, this was in no way surprising considering that my mainline was 67 years old!!! That old cast iron provided me with years of service.

    Prompt Response examples:
    I called at 3:40 PM in the afternoon, and was given an ETA window of 4:00 PM to 6:00 PM by Brianna, the dispatcher. The plumbing technician, Justin Rygh, arrived at 4:20 PM – a mere 1 hour after I called.

    After diagnosing the extent of the problem, they were ready to begin work immediately, which I very much appreciated.

    The entire plumbing job took 2 days. Each time, workers showed up at the time promised, and I received advance phone notifications of the impending arrivals.

    The job was promptly completed as promised.

    Courteous Customer Service examples:
    Everyone – Brianna, the dispatcher, Justin (the job supervisor), Mike (the “camera man” and estimator), and the gentleman who did most of the “dirty work” deported themselves as kind, compassionate, professional people. This is a civilized group – I liked everyone I dealt with. Also, they wore the appropriate masks, gloves, etc. we expect during this pandemic.

    Everyone involved kept in contact each day, so that there were no surprises.

    Expertise examples:
    From the first phone contact with dispatch to the end of the job, this group proved to be a class act.

    Brianna, the dispatcher, was helpful in coordinating my first appointment and all subsequent home visits. She exhibited fine communication and organizational skills. She has a classic friendly, inviting voice that exudes competence.

    Justin “ramrodded” the entire job from beginning to end, working, supervising, providing progress status updates, and making me feel secure that everything was being handled appropriately. He was my answer man and the one who tied the entire project together

    Mike showed me the pictures of my broken, obsolete mainline pipes and immediately conceptualized the scope of the project, estimated the time needed to complete the job, and provided me the precise cost of the job.

    The gentleman who dug out the old pipes and replaced them with the new, up-to-code ABS pipe was a hard worker, both friendly and courteous. He really did great work!

    Reasonable Prices:
    Low overhead allows this family owned business to underbid other local plumbing concerns. You get quality at a discount.

    I offer my wholehearted endorsement of Drain Kings and their staff. Thank you all for doing a great job and making the ordeal of a mainline rupture easier for me!

    5

    Mike from Drain Kings,Plumber Patrol is awesome. Very professional and they work so clean. He and his team are like plumbing ninjas, there is no mess left when the job is completed. It looks like they were never here. I love the job he did for my mom.

    5

    Drain Kings
    is a very professional plumbing company that follows through what is quoted and gets the job done in a timely manner. They always try to figure out the best way to tackle the problem. Would highly recommend this company for your plumbing problems. Was pleased with their care for the property and clean up as well. Best of all, they guarantee their work for 1 year.