Reviews of local pros in Cotati, California

Very thorough system inspection. August gave detailed facts and suggestions about maintaining the heater and AC units. He made sure that he had answered all my questions and was satisfied with the service before he left. Highly recommend!

Unlike several other companies that said they could fix this and then decided they don't even touch them unless of course I want to buy a whole new furnace system, This guy came out on time polite got the job done. Very helpful in explaining what had gone wrong and what needed to be done.

Zach called me when he was on his way and arrived promptly. He was extremely knowledgeable and found the problem immediately. Excellent service and great technician would highly recommend Zach

Brandon was professional, friendly and on the job quickly. He listened to our experience with the furnace and got to troubleshooting then explained what he found. Showed up a video of the interior of the furnace. We had enough information to make our decision and we appreciate his knowledge and experience. The price we paid will be applied to further work to improve our hvac situation.

Not sure which location, pretty sure it was Cotati, but either way, the whole experience was just great, from initial consult, to contract, through install of my heat pump water heater. Office staff, sales person, and install techs were friendly, thorough, responsive, and extremely helpful. Nice clean job, really terrific people, great process. I wish you had 6 stars as an option for this review .... thank you!

My 83 year old mom's furnace went out. We had another company come and try and fix our furnace. They did not fix it so we called Elevated.. our service man, AUGUST, was so wonderful, fixed the furnace in an hours time. He was very kind, professional and knowledgeable. I would recommend Elevated for your a/c and furnace.

August was so thorough and explained everything as he went along! Had our 1 year old HVAC system that Elevated Comfort put in serviced. Cheers to him and Elevated Comfort! The friendly way business should be done! Thank you August!

Signed up for a free consult and Zack spent 2 hours examining our furnace and explaining our options. We felt no pressure to make any decisions and he left us with multiple options. Highly recommend

Purchased a new heat pump to replace a furnace that was over 26 years old. These guys are clean, efficient, good at communicating and thorough. Their work is high quality.

I thought I just needed some service to an old wall heater. Come to find out it needs to replaced and we are not ready to upgrade. Elevated Comfort and most other companies no longer replace these for like items. Although they were not able to help me all the technicians I spoke with (August, Ryan and Zach) were super knowledgeable helpful and gave me pointers on getting the job done safely and correctly. I am super appreciative for their honestly and care.

Called in for a diagnostic on a newly installed residential system… Scott showed up and was able to troubleshoot a short in the wiring super quick! Saved us a headache and had our furnace back online in no time! Very happy with the results and the price. Way to go Elevated Comfort.

We had an excellent experience with our install. The team was very attentive, professional, and made sure everything was done right. They completed the entire job in just two days and left everything clean and running perfectly. Highly recommend!

We called Elevated on Saturday morning, and they had a service tech out to the house within about an hour. August was beyond helpful, and was thorough in inspecting our ducts and furnace. He didn’t push us in any direction, and we felt that we could trust his advice. I highly recommend using Elevated with any HVAC needs!

Very impressed!
Zach was on time, kind, respectful of my house, professional, knowledgeable, and efficient. He performed a turn-up on the heat system. He was not pushy to sell anything unlike other companies. I paid the exact small fee as advertised. I will make Elevated comfort my go to HVAC company from now on.

Our Elevated Comfort service tech was pleasant, informed, and thorough. He assessed our 38 year old furnace, cleared ages of filth, and visually inspected the attic ducting. It was clear to see that it is time for replacement, and we're NOT pressured, shamed or guilted. Nice company. We are entertaing a new purchase.

Alex fixed the 'whistling' issue that arose from the initial installation 18 months ago. He arrived on time, implemented the fix and cleaned up afterwards. Very satisfied. The owner, Matt, was quick to address the issue and instruct his team to handle. I'm happy with the result.

Zach was very knowledgeable and walked me through what he as going to do and provided the reading and upper and lower limits he was looking for and shared the as he was taking the readings.
He made sure I understood my options to my Satisfaction before moving on to the next step. He was very accommodating and had booties ready before entering the house, which we really appreciated.

FAU went out a week prior to Christmas. Was able to schedule a service the next AM. Tech was on point, got in- went to work. Found the problem, showed pictures of what was wrong.
Unit had a cracked heating manifold- more cost effective to replace the unit than repair.
Spent more time than they needed to to explain our options.
Will use again.

Jan2,2026- installed new FAU unit. Team did a great job, heat finally !!!! Clean install. Original install had the filter under the house so you needed to crawl about 50’ under the house to change the filter. Rectified that condition and now the filter is inside - so now it may actually get changed. Great Job team.
Crew was personable, answered questions, set us up for what we need to know.

01.13.2026 update ****
Unit stopped working a week after install. Steve came out and had it fixed in about 20 minutes. Issue was a faulty plug that tripped… he explained it, fixed it so that it should no longer be a problem, everyone is once again happy. For the record- the plug was an existing GFCI that was not really required to be protected- that was the culprit.

I had an AC system installed a couple years ago and the experience was great. Noticed the cooling wasn’t as strong as previous years and they found out it was a pinhole leak and fixed that under warranty. I just called to have my heater replaced and had a great experience with Ryan. It gets installed at the end of this week but I’ve dealt with this company a half dozen times and whether it’s a phone call or in person everyone I have met has been super friendly and not pushy at all. The prices are fair and they make it easy to work with them. I didn’t even get multiple bids on the heater this time cause I really enjoyed the last experience I had.

Zach was very knowledgeable, friendly, courteous, and very patient. He spent a lot of time explaining things in detail, looking at our system and figuring out solutions, and then helping us to understand options! No decisions were made and he was very no pressure about pushing us to. He will send various estimates for said solution options, and follow up next week. Couldn’t ask for more in a technician.

My furnace quit during the cold spell in December 2025. Brandon from Elevated Comfort came out to see if could be repaired - turns out it was 56 years old so needed to be replaced.

Matt came out the next day, evaluated what I needed, and provided bids for several options. He did not push me to take the most expensive option, instead he provided me with all the information I needed to make a decision.

He also loaned me space heaters to help warm the house until the install could be done.

The team that did the installation was equally professional and explained everything they were going to do, what they found during the install, and walked me through the system when they were done.

New furnace is up and running and house is warm again!