Appliance Repair reviews in El Cajon, California

4.6 based on 324 reviews Back to the listing
    5

    Last week my 22 year old clothes dryer broke down. As it happens misery loves company. This was Friday and we had a guest who would stay for a few days. I called a local number for repair so I could have the dryer repaired promptly. A young man,Terry, from Reliable Appliance Service sent a message and showed up an hour later. He diagnosed the problem promptly, gave me a reasonable estimate and fixed the problem. However, the dryer quit again. I sent Terry a text message and he showed up promptly. I was concerned that I may be charged now for another problem, But to my pleasant surprise he stood behind his word, fixed it with additional parts at no charge. Needless to say, we are very pleased with this service and would recommend them highly to our neighbors and friends.

    5

    Igor did a wonderful job doing maintenance on our GE washer and dryer. On time, efficient and he cleaned up everything when he was done!

    5

    I’m so happy with your service. Igor was a very knowledgeable, polite, helpful, caring person and a professional technician. I’m so glad that he came today to my house and fix my refrigerator. He did 100% +.
    Thank you Igor😊

    5

    Tim was so nice, prompt and thorough. He explained everything and took before and after pictures of the work performed. I will definitely refer him and use him again if I need an appliance repair.

    5

    The tech was very professional and worked quickly. They were very honest and really looked into what was wrong. Much better than the 1st company I called. Highly recommend SpeedMates.

    5

    Fantastic service. These people are great! I finally found a good appliance repair service. Tim is the best. They will be my first call next time I need a service or repair.

    5

    They have a fast response to inquiries and Igor was always on time to my appointments. He was very knowledgeable and gave me all the details on why my dryer was not drying properly. Will keep this company bookmarked for future servicing!

    5

    We had an issue with our dryer that he found the problem with and was even kind enough to explain what went wrong in the first place! Excellent customer service! Will definitely use them again if we need too.

    5

    My dryer had stopped working and Igor was sent out to figure out the issue. He was prompt, communicative, and clear with my options moving forward. He came back and fixed the issue as soon as the part came in and I’m back in business! Thanks, Igor!

    5

    I have used speedmates multiple times for my washer and dryer. They get here within hours of my call, they are always respectful of keeping my home clean, they do a really great job and communicate with me throughout the service. I have used other companies and have had really bad experiences. I would say speedmates is pretty exceptional.

    5

    I had a broken trash compactor at my dental practice. These guys came out the next day to evaluate. We ordered the parts and got it fixed asap. Great service, good people, highly recommend them!

    5

    Nick did a great job. He had to order parts for our dryer, came back and replaced them. Gave us a text throughout the process to let us know when he was coming to the house

    5

    I was surprised Saturday afternoon when I was able to book a Sunday morning appointment from Speedmates. Tim was on time, troubleshooting my dishwasher problem, and repairing it in just under 85 minutes. I am impressed.

    5

    Quality customer service that you don’t really see anymore! This company is fast, honest , and friendly. I’ve used them 3 times and each visit was well done with a lot education about my machines and how to keep them running well. My 3rd service ended up being a generous free assessment because they determined the repairs would cost more than getting a new unit and I had just called them regarding a separate unit that month (I had some bad luck with my machine lol)
    They honor customer loyalty and provide prompt call backs incase they miss your call.
    You can trust these guys . Military Owned and supportive.

    5

    Great work
    Ordered [arts and always kept in contact with me for updates. Great company
    I would recommend them to any and everyone.

    5

    Terrific service! Very fast and professional. I will use them again.

    5

    Igor was commutative, helpful, and thorough; he had my washer fixed within half an hour. Great service, would absolutely call again!

    5

    Very responsive, professional, honest, and clear. We like to support services in our community, though it is often difficult to find decent people. These guys are great! Their system, pricing, notifications, and explanations are very clear, work was done well and quickly. We had them repair our refrigerator, do a checkup on our ducting, and called again for them to look at our oven. We will be calling them when we need services they offer.

    5

    Tim was great, very professional and informative. The turnaround was really fast, which we greatly appreciated since Thanksgiving is only a couple of days away. We would definitely recommend this company to friends and family, and won't hesitate to use them again in future

    5

    Igor was excellent. He knew exactly what the issue was with our refrigerator and fixed it promptly. Would highly recommend.

    2

    How do you find a quality repair company? I looked at the customer reviews and for this company they were all excellent. So I selected them by the posted reviews. My problem was with our gas cloths dryer. The dryer was making a high-pitched sound and there would be a thumping sound as if there was a tennis ball in the dryer (of course there was no ball in the dryer). The service rep, who was very pleasant, stated that the pulley needed to be replaced and that was the reason for the thumping. He stated the high-pitched sound is because the belt was wearing out and it too need to be replaced. Cost of $493.88. I authorized the repair except he was not able to repair the dryer at this time. Second visit he performed the repair. At the end of the $493.88 repair the dryer was still making the thumping sound along with the high-pitched sound. Then the service technician stated the problem is the gas solenoid and that needed to be replaced. Not having any options I had him replace the solenoid at an additional $58.95. After all of this and two months later the thumping is still present but good news, the high-pitched sound is no longer present.