Plumbing reviews in El Cajon, California
-
Technician arrived within the timeframe specified, assessed the leak and found the source within 10minutes. Rick was polite, showed me the root cause and provided a solution. He completed in a timely manner and reviewed work done.
-
The unthinkable happened I had a water leak in my dental office Thursday evening. Thankfully, my cleaning ladies found the leak and helped me ring a bunch of towel towels to get the water out. I’m very thankful for Remedy Rooter to send Ray that evening to help me figure out what needed to be done to keep my practice going for Friday. Although he didn’t have a part Thursday night. He came early Friday morning right before 7 AM to take care of what we needed to be able to see patients the rest of the day. Thank you, Remedy Rooter specifically Ray for being so professional.
-
Ray helped unclog our kitchen sink. The work required more than what I could handle with my limited house repair knowledge. It took him a total of a 30 minutes. I plan to call this company again when the next plumbing issue arises.
-
Remedy rooter is the company my HOA used and recommended. My water heater kicked the bucket and they were able to come out the day of (after me calling at about 4 in the morning) and removed it very quickly. Amber was always very effective in communicating and very friendly! I appreciated the sense of feeling like we were good friends and she would check in with me during the wait for the new water heater. Juan and Luciano were the technicians I worked with and they both were very informative, professional, and did an amazing job. After the water heater was installed I noticed the water wasn’t getting hot I informed Juan and he was back here in 10 minutes and fixed it! I appreciate Juan’s great attitude and above and beyond service! I would recommend this company over and over again. Great to work with, effective communication, and very friendly! Thank you guys!
-
There are truly no words to describe the exceptional service provided by Remedy Rooter. Saying they go above and beyond still wouldn’t do them justice. They’re like the 911 of plumbing, ready to respond with care, skill, and intention when your home is in crisis.
When my house was flooded, Dan, Daniel, and their incredible team showed up promptly, worked efficiently, and turned a stressful situation into peace of mind. Before I knew it, my home was back to normal.
As a realtor with over 20 years of experience, I can confidently say their level of professionalism and dedication is rare to find these days. I wholeheartedly recommend Remedy Rooter, once you experience their service, you’ll understand exactly what I mean. -
Ray was great, very polite and to the point putting in our new water heater. He also helped us out adjusting our water pressure which has been nice.
-
Amazing customer service! Ray came after 10 PM, fixed my Moen shutoff issue instantly, explained everything making sure how to fix it ourselves in the future. Super friendly, professional, and reliable. Highly recommended!
-
Rafael V was awesome! I gave him 5 stars because that’s the highest I could give, but honestly, he deserves even more. He was super nice, respectful, and really paid attention to the details. It’s great to know I have someone I can trust if any plumbing issues come up again. Big thanks to Rafael and to Remedy Rooter—you’ve got a great one on your team
-
Ray was awesome! He came exactly when he said he was gonna come even though it was already late in the evening when we called. He was super knowledgeable and friendly. Took care of our issue quickly too! Super happy with the service.
-
Jesus came out to provide an estimate on some gas line connectors that are starting to get some corrosion and also a water replacement bid. He was professional and thorough. I highly recommend Remedy Rooter. They consistently do excellent honest work for our properties.
-
He was so nice and welcoming. And he left everything so tidy, clean and organized. I really appreciate his fast and efficient work, and he was able to have everything solved from the leak in our drain immediately.
-
I had an urgent repair on a leaking dishwasher line under the kitchen sink. I went online late morning and received a response in minutes confirming that a plumber would be available later in the afternoon. Jesus arrived mid afternoon and made quick work of the repair. He was also very professional and friendly.
-
Ray from Remedy Rooter was great.
Responsive, knowledgeable, professional, efficient, and friendly! Made a quick and accurate diagnosis and fixed our multiple issues the first time. Even went so far as to help do some cleanup of stuff that I wasn't expecting him to do.
Would call again (but I hope I never have to!) -
The personnel at the office were polite, professional and personable when we spoke over the phone to set up a window of time for the plumber to visit and diagnose the problem. Ray came to my house during that window of time. We decided that I needed a toilet replacement and we set up an appointment for the following business day.Ray is a very profesional plumber with excellent communication skills. He is friendly and polite. All work and cost was explained ahead of the job. He did an expert job and left everything clean and in perfect order. He explained how the work was done and showed me photos of parts he had to replace before they were covered. The payment price of the job and materiales at the end of the job was the same as the estimate. I am a satisfied customer. I will use Remedy Rooter again. I will also ask for Ray again.
-
Our office called Remedy Rooter and Eli arrived promptly. He fixed a leaking toilet and an overpowered bathroom faucet quickly and efficiently, and made sure everything was working perfectly before he left. He was professional, knowledgeable, and took the time to explain what was causing the issues and how he fixed them. It’s clear he takes pride in his work. Highly recommend Remedy Rooter, especially Eli!
-
Remedy rooter is the best. I had my gas leak and drain pipe fixed by Juan and Aiden, they are the best. Juan came for a free estimate and he was very professional, friendly, and knowledgeable. I communicated with Michelle, the coordinator for the company, and she is always friendly and responsive. Their price is very reasonable compared to a few other companies I quoted. I liked their fix of my gas leak so I decided to hire them to flush my tankless water heater too. Michelle scheduled for me quickly and the technician came at the scheduled time and got it done nicely. I will definitely use Remedy Rooter for my future plumbing projects.
-
Excellent experience with Remedy Rooter!
When our hot water heater broke down over the weekend they were able to come out and assess immediately. We needed a replacement and they were able to put one in immediately, even though it was a weekend. Great price and friendly service. Would highly recommend. Thank you! -
I am beyond impressed with the team at Remedy Rooter! From the moment they arrived, they were professional, attentive, and determined to help. I had been dealing with a total plumbing mystery—a 99% moisture reading behind my water heater and water randomly pooling on my kitchen floor—but I couldn't get any answers.
What set Remedy Rooter apart was their incredible attention to detail. I had two other plumbers out previously who didn’t even bother to look at the water heater! Remedy Rooter, on the other hand, did a thorough investigation and correctly identified the issue with the connecting water line.
It is such a relief to finally have this resolved. If you want a company that actually listens and does the work others won't, look no further than Remedy Rooter. They are absolute lifesavers! -
Eli has helped our office twice now and both experiences have been so excellent! We had a leaking toilet and a spraying faucet and he got them fixed like it was no big deal. He’s extremely professional, works quickly, and gets the job done right the first time. Communication was easy, and everything was handled efficiently. 10/10 — highly recommend!
-
We have used Remedy Rooter for many years. From toilet fixes to a HUGE job with our kitchen remodel in 2018. Our most recent job was replacing our water heater. Graham was able to get us on the schedule quickly which we appreciated because we had no hot water. Juan, the tech, was knowledgeable and professional. He came on time and left the area tidy when he was done. We have been happy and satisfied with every job RR has done for us.
-
Combat plumbing re-piped my whole house in two days. They were polite, professional, affordable, easy to get ahold of and did a great job. I highly recommend them. They have also fixed a slab leak for me, piped in gas to my laundry room, and put in a sink.