HVAC reviews in Escondido, California
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When I called to make an appointment, they told me it was going to be a $99 service charge. And that they would apply it to any repairs that needed to be done. I ended up paying $230 for them to tell me that I needed a New amp. But there was not enough power for the heaters. I thought that was totally unfair. It should’ve been a $99 service fee. They were very rude to me when I tried to talk to them about this. I do not recommend them.
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On time, efficient, polite, very knowledgeable. Armando was training another person and I witnessed him being clear, kind and thorough with that as well. Very happy
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We had a loud noise coming from the dryer. A repair tech came out within a few days, diagnosed the issue, ordered the part, and completed the repair a few days later. While the original issue was fixed, the dryer still didn’t sound right. We reached back out and they were very responsive. Another tech came out and was able to figure out the noise. Overall I was impressed with their customer service and they stand behind their work. Very responsive to phone calls/email. I would use and recommend them again.
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If I could give Alexis 10 stars, I would. We had him look at our malfunctioning washing machine. He was punctual, competent, friendly and professional. We were very happy with the process and the outcome and will definitely call Repair Tech again when other appliance related issues arise.
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Good customer service , and the service tech, Armando, was on time, personable, knowledgeable, and fixed our commercial freezer. We're very happy with this company, and their rates are very reasonable. Thank you!
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Joe was great and deserves a 10x raise because he worked his butt off. He was able to get my unit installed and overcame all obstacles my building and condo unit put in his way. I will definitely be using you guys for anything in the future.
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A great experience with both the company and tech Armando. A thorough check and diagnosis of issues and a complete and in depth explanation of all options and solutions.
We definitely will be repeat customers!! -
We needed a split system air conditioner installed, and after striking out with a few other companies, The Repair Tech came through! From start to finish, the communication was great — they kept us updated with texts and were super responsive. Joe and Gus (and everyone I talked to) were professional, courteous, and reliable. Highly recommend!
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Jacob was absolutely amazing. I had a washer that wouldn’t give me any cold water and would sound like it was about to break at any given point. He knows what he’s doing and he’s very quick with what he does. He’s very respectful as well. Thank him for his service!
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Our repair tech, Jacob was great! On time, communitive and was very helpful explaining the issue we had with our stove. Repair Tech was easy to book online, same week service and amazing commuinication. Highly recommend.
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Jacob provided an estimate for repairing our garage refrigerator and exceeded our expectations. He was punctual, professional, kind, and extremely knowledgeable. He communicated everything in a clear, easy-to-understand way, which helped us feel confident in our decision.
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The service technician was good and even though the service call price was high I accepted it as I thought that I was dealing with a reputable company and that it was worth the investment. The technician could not tell me how much it would be to replace my wine cooler unit which he had deemed as unrepairable and told me I would receive something from his office. The office ultimately sent me an outrageous quote and refused to break out the labor from the parts so that I could evaluate their quote. I found out the parts price immediately thereafter and came to realize that they don't share this information because they are either charging a ridiculous amount for their labor or dramatically marking up the cost of the unit, or both. Very Disappointing and obviously will never recommend them to others.
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2 year old samsung washer started making a loud knocking sound during the spin cycle. Called The Repair Tech to send a tech to evaluate. My call was answered right away by a very professional, courteous and knowledgable lady. She sent a tech the same day. Tech arrived on time and got right to work. Turned out the drum balancer bolts vibrated loose and fell out. Problem was mostly fixed that day but a few other special order parts were needed to fix it 100% - they were ordered the same day. Fast forward a few weeks later: Same tech showed up to finished the job as promised. I have never experienced such honest, professional and timely service such as this. The cost to repair was very reasonable and it saved me from buying a new washer. I will highly recommend them for your appliance repair needs. Saved their number in my phone and wouldn't want to call anyone else in the future. Thanks x1000, again.
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Jacob is a great repair technician. He was prompt, friendly, trustworthy and very knowledgeable. Jacob diagnosed the problem, ordered the part and returned within days to install. Communication with the office is excellent as they texted and called with updates and confirmations from start to finish.
I highly recommend Jacob and the company he represents. It’s good to find a repair company and team that provides honest competent customer service. Jacob is top notch. Thanks to Mike Leland, Poway Chamber President, for this recommendation! -
the Repair Tech is a standout local small business I know personally and I wouldn’t hesitate to recommend them. they specialize in HVAC and appliance repair and are deeply involved in the community, which says a lot about the heart they put into their work.
they’ve built a reputation for being honest, fair with their pricing, and standing behind everything they do. their magnet has a permanent spot on our fridge because when an issue arises, I already know who I’ll be calling. if you’re looking for a trustworthy and community-driven company, the Repair Tech team are the ones to call! -
Sweating through a heatwave, I hesitated to call for help with my struggling portable A/C. Thankfully, the technician arrived in just under an hour and breathed new life into my unit. Their expertise and friendly demeanor turned a frustrating situation into a pleasant experience, ensuring my space is cool and comfortable once more.
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Seamless installation with impressive attention to detail. Highly recommend!
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The team transformed my home into a cool haven within just 45 minutes!
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Stumbling upon a reliable technician is rare, but this HVAC repair was a pleasant surprise. The technician arrived within 45 minutes and quickly diagnosed the issue with my AC. His expertise was evident as he skillfully repaired the unit in no time. The room was cool and comfortable again, and I appreciated the clear explanation of the work done. I wouldn’t hesitate to call on them again for any future needs.
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Breathing in the fresh air after the vents were cleaned was a revelation. The technician's attention to detail was impressive, and the whole process took just under an hour. It's amazing how much of a difference it makes in comfort and indoor air quality. Highly recommended experience!
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Our HVAC system started acting up on a sweltering afternoon, and the technician arrived promptly within 45 minutes. He was courteous and knowledgeable, diagnosing the issue quickly. The repair was efficient, and we were soon enjoying cool air again. Highly recommend!