HVAC reviews in Fresno, California

Professional technicians come as promised and do excellent work. Friendly and good communication. They replaced a new HVAC system for me in March of this year and to date, my electric bill has gone down over $1000 in 7 months compared to last year.

Mason is a standout and caring person. I could tell he genuinely cares for my family’s safety in everything he was testing and diagnosing. He left ensuring me the unit is running safely and my family is not at risk for a CO2 leak into the house.

Was extremely pleased with Clearly Comfort's work and was especially pleased with their technician Osvaldo. Long story short, my brand new furnace/AC had been refusing to stay on and producing error messages (specifically the EE3 error, meaning the furnace is overheating due to restricted airflow) for over a year. I had several HVAC companies out to the condo to inspect and solve the problem and they all failed until finally, Osvaldo of Clearly Comfort showed up and saved the day. Through a thorough process of elimination he was able to locate the problem that nobody else was able to do. it turned out that when the furnace was initially installed the housing that holds the furnace blower fan was never properly connected to the furnace chassis and it was also misaligned with the duct needed to circulate airflow. All that led to the furnace's constant malfunctioning, inefficiency, overheating, error codes and shut downs. Thankfully, Osvaldo noticed this and promptly resolved the issue aka, he fixed it!

Anyways, very happy that it's all working now and if I need further service for my furnace in the future i will definitely be reaching out to Clearly Comfort.

Our heating unit malfunctioned, and we were waiting for replacement parts. Cinnamon in customer service demonstrated excellent follow-up skills and was very helpful. After receiving the part, Mason arrived promptly and restored our unit to full operation.

Every technician clearly comfort sent us from Rebekah to Mason to Max and his co-worker (didn’t get his name) have been wonderful to work with. They were kind and respectful of my property as well as my time. The office staff were great to work with as well! My appreciate to all!

Mason arrived on time, was able to repair our heating unit, very friendly and professional as well as personable. He did a stellar job for us and we are very grateful to have heat again, especially right before Christmas! We highly recommend Mason and Total Comfort!

We have heat! And it’s all thanks to Osvaldo who went above and beyond in diagnosing and then fixing our issue. Right away I knew we were in good hands because Osvaldo climbed onto our roof, did a deep diagnostic and discovered the defective part. You would think that that is the normal procedure but trust me, we’ve had companies speculate without confirmation and then attempt to charge an exorbitant price only to get a second opinion contrary to the first. This is a job we took advantage of through our home warranty, and was quite skeptical of the service we’d be getting. Not only did Osvaldo get our heat working but he literally fixed the defective part himself; instead of waiting on shipping that was estimated to be 3-4 weeks out. Osvaldo made what could’ve been a very stressful experience into a very pleasant one. Thank you! Highly recommended.

Max, the person who repaired our heater was very friendly. He was extremely knowledgeable and well mannered. He kept me informed on what he was doing and explained to me in depth of what was wrong and how he was going to fix it once he found out what what’s wrong. I feel comfortable with him and never felt stressed in his presence.

Great customer service! Found the problem ordered the part, and installed it. Made sure it was working properly and took the time. I would highly recommend them! The tech Mason was amazing!

Phenomenal business. Very professional. Super responsive. Kind and understanding. Very good at explaining things. From everyone on the phone who helped set up the visit, to Bekah the excellent tech who fixed our problem, everyone at this company was top notch. Highly recommend!

Osvaldo provided exceptional service, maintaining clear communication throughout the entire process. I am grateful that he efficiently restored our heater, especially with the recent cold weather. His support was invaluable, and I commend his dedication to going above and beyond.

Comfort Heating provided excellent professional service. Mason was efficient and he quickly repaired the HVAC unit. I appreciate the personal customer service provided by the Comfort Heating Team. Thank you for restoring my HVAC unit.

Clearly Comfort was very professional and did a great job in repairing our hvac system for us. They contacted us to let us know when they’d be at our house ahead of time. And for the most part, they texted or called when on their way over. They were very efficient & clearly explained the repair process to us.

Bekah of Clearly Comfort was awesome. I requested a previsit call as I may have not been home at the time of visit window, and she did just that.
During her visit she was able to provide details along with photos of the issues with my AC duct. Very handy for future reference as a new home owner. Problem was resolved quickly and proper.

Bekah was very knowledgeable and took the time to answer any questions I had of my AC system.
Highly recommended technician 👍🏼

This was the best company I've had using my home warranty. The technicians were extremely thorough pin pointing the problem to the inducer. They gave me the most thorough explanation of any techs who have worked on my unit. I definitely rank there service higher than Lee's. I recommend Total comfort without reservations.

Clearly Comfort was our assigned HVAC company through our home warranty, and we had a great experience.

Max, our technician, was amazing. This was the second time we've had him, and he is always incredibly kind, professional, and thorough. From diagnosing the issue to finding a solution the same day--without making us wait-he truly performed magic. He fixed our heater after we had been without heat for over a month, and we are so grateful.

Don't let the lower reviews discourage you. Our experience was nothing but positive, with clear communication from the office staff all the way to our technician.

Thank you again, Max, for being wonderful!

Clearly comfort was served through our home warranty. Upon booking thee service we had confirmation texts, reminders and clear communication about our service date, time, etc. We were assigned Mason who was friendly and efficient! It appears the issue was resolved. Would reach out to them again if needed!

I have been freezing and fighting with my Honeywell Smart thermostat. Couldn’t get it to work. Honeywell said (after 36 emails of low temperature readings) and support telling me to pull the red & white wires and check the voltage. I said NO.
Honeywell support said if you don’t want to follow my trouble-shooting steps, there is nothing more he could do!
I returned Honeywell and got a new Google nest Learning Thermostat and Mason from Clearly Comfort installed it and so far my house is above 65 degrees. The kitchen oven has been a big help since Thanksgiving and now I hope my cat returns to other parts of my house. I was afraid she’d get too close to the open oven when she moved to the oven-door. I created a raised bed and she loves my big pot! Thankfully Mason was very patient while I called my son for the WiFi password and we finally got it all set this up! Great job!

Unfriendly customer service.

Awesome, very professional 👏

No specific problem with this particular branch or its employees, but there's no generic "Ferguson" Google listing that I can review, so this is the only way I know to get anybody's attention. It's a very poor design choice that the folks who handle warranties (processing claims, issuing credits, etc.) are completely unreachable by phone. You either ought be able to call and speak to someone or leave a voicemail, or the folks who aren't reachable by phone need to give prompt, 24-hour turnaround time for responses to e-mails. There's a dedicated phone line for warranties for Slakey's and Lennos, a dedicated warranty point person at Johnstone you can call, and folks at the counters of Heating & Cooling Supply, U.S. Air Conditioning, United Refrigeration, etc. will all help answer questions about warranty claims. Hopefully this is something that Ferguson can change in the future.