HVAC reviews in Irvine, California

Tried to rip me off for $795 and wouldn’t order the part I needed until I payed for things I didn’t need.Horrible company to work with. Never again I had to use them through my warranty company and that will end also.

Sebastian the technician is the main reason why I am giving this a 5 Star. He is technically savvy, took the time to explain what was wrong, what and how to fix it. What set him apart from other service techs is his professional demeanor, greeting me with a smile from the get go, providing preventative maintenance information, what to expect will happen over time with my old system and recommendations to consider. Thank you Sebastian 😊

Vitalii our technician, promptly arrived at our home and efficiently repaired our A/C. He thoroughly explained the issues and the steps he would take to fix them. Vitalii was exceptionally polite, punctual, and efficient. Despite his fully booked schedule, he quickly sourced and installed an unusual part we needed. I highly recommend Starlight and Vitalii for their outstanding service. Thank you!

Arrived at the scheduled time. Diagnosed and resolved our AC issue in about 15 minutes. Excellent customer service by explainingin detail the issue. Highly recommend!

These guys are very professional. I like that I was updated on every step of the repair, I even got text and email alerts for when my appointment was scheduled, and when the tech was on his way. I appreciate the friendly customer service and resolution of my AC and Heating issues. I felt like the cost of the repairs was fair, compared to what I’ve paid in the past other contractors. I signed up with them for maintenance twice a year. I will be recommending Starlight HVAC to my friends and family.

I had Starlight HVAC out through my home warranty plan. They were courteous, called me in advance prior to coming. My a/c needed to be charged with freon, and even though I had to pay out pocket cost for the repair, I was still very pleased with the service. Now my a/c is working great and I can enjoy my summer. I thought Starlight’s technician knew what he was doing and was great at explaining and educating me regarding my a/c system. Will definitely have them back for maintenance next year.

Starlight was referred by American Home Shield, which their policy was paid for my the home seller. My issue, heater not working. Starlight was the absolute worst!!! They examined everything and suggested I replace the 5 ton heater with a 4 ton, because the NEW unit was too big. So, cost is $11,825-13,295. WHAT? My realtor referred his HVAC guy, who examined it. His solution, turn down the gas value to accommodate it all. He charged $50. Solved, no issues within last 6 months.

Haven't used yet and will update after using (posted this 2/22/25) - in reading "home warranty" tagged reviews so far some of been understandable that this contractor wouldn't do work or not in contract. AHS last vendor to me legally couldn't even operate in state to diagnose.. AHS makes you fight them and vendor for contract... which has happened nearly every time I use AHS. Sometimes contractor doesn't know legitimately how there can be sub budgets based on type of repairs that extend the default allowable. Ahs has fired vendors whom between me, the vendor, and ahs legal told them to honor the ahs contracts and they said no. However, this a consumer thing you need to know. I can say of all the ahs vendors I have had this is the highest rated, most complimented, and I'm honestly for once looking forward to an ahs assigned vendor. As opposed to the ones that committed fraud, flooded my kitchen, and threatened to sue me for work they didn't do - because them evening showing up was "a favor" they want more money for (yes this happened).

Knowledgeable people work in this company. Before Starlight, 2 companies came and did everything wrong. Vitalii technician arrived and sorted it out, fixed it. Now, before contacting cheap companies and paying 2 times to people who don't know, but it's cheap, I know this company and I know that they will figure it out for sure! I recommend

I have used them multiple times through American Home Shield, and they have been great. I specifically request them for any HVAC issues.

Stay away from this company- this is all I can say for my review. I gave them my first chance couple of months ago because I had a free tune up for my a/c from my home insurance company. the guy came spend maybe 5 minutes and he left, he didn't do anything to tuneup my 30 years old unit.
this time I was like ok lets give them another chance. My homeowner insurance gave them a call they didn't answer, I got their phone number gave them a call no one answered. my a/c was down and needed someone urgent coming to my house.
Saturday someone texted me and said appointment is at 10am to 2pm Monday, that means I have to have no a/c until morning. I asked them if they can come in the afternoon because of my work and he said no. I said ok let's do this appointment and have your team come at 12, I will be available after 12 or cancel this appointment and I can go with another vendor. he literally said your appointment is cancelled.
if you can't run your business, close it down and give this chance to another business. maybe close down your business for a week and signup for some customer service classes and then reopen your business and I will make sure to give you another chance. so sorry for the owner.
Next day I saw they marked it as completed instead of canceling my appointment and I had to pay $100 service fee.

Starlight HVAC ROCKS!! The technician that came to our home was friendly, knowledgeable, & professional. He quickly pinpointed the problem and corrected it. No fake up sells. Definitely will use Starlight HVAC again!!

They were scheduled to come out Friday 12-6, then changed to 2-6 then changed to Tuesday then changed to Monday. I accidently got two different tech's mixed as we were having something else done at our home. When I text Starlight to find out what time they were coming Friday they said "read your previous text" . They also stated their tech was bitten by a dog, that was the reason for the change. So I called and apologized about getting my text mixed up, said I was sorry to hear about the dog bite. Then asked if they had more than one tech, he then went off on my cussed me out so bad, I was shaking!
I am letting everyone how unprofessional this person was and never to use you! I also reported them to American Guard Ins.

This was a great experience thanks to the technician James from Starlight HVAC. Starlight responded really fast to my request for service on our ac and a “tuneup” of our furnace system. James was great, knowledgeable, professional, and friendly. The ac works so much better now! Thank you James and Starlight!

I recently had the pleasure of working with Starlight HVAC to install a new air conditioning and heating system for my home in Mission Viejo, and I cannot recommend them highly enough! From start to finish, the team was professional, knowledgeable, and incredibly skilled at their craft. They were patient and answered all my questions with ease.
The installation process was seamless thanks to the expertise of the technicians, who took the time to carefully assess my home's needs and recommend the best system for my specific requirements. They were meticulous in their work, ensuring that everything was installed to the highest standards and that every detail was attended to.
Throughout the process, the team was also incredibly friendly and communicative, answering all of my questions and keeping me informed about what was happening every step of the way. Their commitment to customer service was evident in every interaction, and I felt confident that I was in good hands.
Now that my new HVAC system is up and running, I couldn't be happier with the results. My home is more comfortable than ever, both units run GREAT, and I have the peace of mind that comes with knowing that the installation was done right. If you're in need of HVAC services, I highly recommend Starlight HVAC - they truly exceeded my expectations in every way!

Starlight HVAC saved me a lot of money. I was directed to them by my home warrent copy as I had been told by another HVAC firm that my attic furnace had a gas leak. Starlight HVAC inspected the furnace and assured me everything was working properly. Honestly saved me money and return business when I need it .

Unfortunately, I have a scam warning. They were dispatched by American Home Shield, on an insurance case. I have a hydronic a/c system, and they are not qualified to handle them, they don't have the plumbing license. Yet, they came. I have a system that has worked for many years, but now seems to be leaking. They did not do a leaking test. Their report back was that a cap (which costs 5 dollar) is missing on the outside, and that is the cause of the problem, and the insurance company happily is using a clause saying systems with missing parts are not covered. This company now is telling me they will replace the a/c with a completely different type of a/c (heat pump) and offer it for $10,595. Upon check, a similar size a/c costs one to two thousand on google.

So, they are not even qualified for my system, yet they write a report so the insurance company can try skipping coverage, and then they want me to pay a huge sum for a system that is different from all other units.

Worse, if you read the one-star reviews on Yelp, you will see a pattern where they give an unprofessional diagnosis that helps the insurance company reject coverage, offering a system for top dollars instead. The OP then finds a second company that comes in and is able to fix the problem.

Scam Warning!!! Keep away! Thank you.

I have recently worked with Starlight HVAC and I’m extremely satisfied with the outcome. The whole process was smooth from the consultation to the installation. They took their time to explain my options in depth and helped me get the best system for my home. Highly recommended 10/10.

Starlight was quick to respond via txt, to my service request on a Friday. They scheduled my service for the very next Monday, which was great as my furnace was off during this cold weather. The technician called me when he was on the way and I also received an email, this was all within the scheduled time. I was very pleased with the service technician Sebastian. Sebastian was polite and respectful putting on shoe coverings when he entered our home. He listened carefully when I described the problem and carefully worked through checking the system. Even after checking the system and not finding a fault he had the patience to listen to the system noise with me again. Finally he removed a scent Filter from inside the Blower casing. Then the noise stopped!, it appears this was the problem. Somewhat surprising as I have always had these air scent filters in the system and never experienced this issue. Nevertheless the unit is now working and not making the noise. Grateful that Sebastian took the time to resolve this issue and respect my concerns. This is an old original furnace, but Sebastian, unlike many other contractors did not condemn the unit just because of its age, he actually said the unit was well maintained. He was always polite and gave me good information. Thank you Starlight for being professional, taking time to solve our problem, providing good advice and options, being polite and being respectful of our home. I would not hesitate to call Starlight for any HVAC repairs or service.

Sebastian was incredibly thorough and detailed during the inspection, and both he and Sasha were super responsive and answered all our questions with care. Their communication was top-notch. We’re sticking with Starlight for all our AC needs from here on out!

Professional, friendly, efficient service. Called ahead of his arrival, met me at the door, went straight to work to determine reasoning for my heat pump to not be cooling. found the problem. corrected it. checked for amperage and usage and refrigerant pressure. all checked out after his fix. Job done quickly. would use this company again!!!

2nd Visit, Again very professional and thorough in Vitalii's evaluation of the air conditioning unit. He added a booster to the compressor to help it at startup to not trip the circuit breaker. This will hopefully be a fix for a while.