HVAC reviews in Livermore, California

4.8 based on 684 reviews Back to the listing
    5

    Everything was professional and very friendly. The technician explained everything he was doing and was very helpful. He answered all of our questions. We were very pleased. Phillip did an amazing job I am very pleased with his job. Thank you so much!

    5

    I had Armando from Barker’s heating and cooling come to my house. He did an exceptional job. He was very neat very clean courtesy and very professional. I would recommend Armando to anybody that needs hitting or cooling system done five star.

    5

    Emmanuel demonstrated exceptional understanding and patience. Regrettably, I had completely forgotten about our appointment. I must inform him to remain patient for a few minutes while I relocate my vehicles to obtain a more favorable view of my water heater. His explanation was very detailed and provided a thorough understanding of the issue and told me it needs to be replaced. The replacement will take several weeks, but he will endeavor to provide the best possible service during that time. Eileen called a few minutes ago and shared the most wonderful news I have received this month. She informed me that the installation of the new water heater is scheduled to be completed by tomorrow. Two exceptional employees demonstrated remarkable dedication and went above and beyond their duties..

    5

    Philip and his coworker did an excellent job they spent hours here and they had to have a lot of patience. My job was not easy. They never got frustrated. The installed a new heat pump electric water heater.

    5

    Always excellent service from barkers can't say enough about their knowledge about the heating system and air. In addition, the reps that they send out to help repair are excellent and well knowledgeable.

    5

    Miguel was awesome. He knew his stuff. I’m a service technician also, for 30 years. He treats the customer right. Very honest and respectful. Great job.

    5

    My experience was exceptional. Dylan was very professional and very polite. I think he did a very good job.

    5

    Armando was very thorough about the situation going on with my furnace. Armando explained all that was going on in my terminology of understanding. I was happy to know that I would be getting a new furnace installed soon and that Armando would be that technician to do the job.

    5

    It was Repair or replacement evaluation. Stephanie was very thorough with what she had to do to make her assessment. Hopefully I can get the next appointment sooner than later

    2

    Technician did what he was supposed to do and checked out the AC/heating unit. Unit is outside and when he went inside he didn't put booties on or take his shoes off so he tracked mud in all over the carpet.

    5

    My water heater was "red tagged" by PG&E when they came out to install efficient upgrades. As the weeks (7) went by with no new water heater, I started getting frustrated . But everything changed when Barker Heating came to fix the problem.. and boy did they do a magnificent job! Enrique and Dylyn were efficient and well mannered. They went far and above on this project and this project was a doozy. Poor guys showed up at 11:00 am and didn't leave until 10pm. Plus they had a 3 hour drive back to base. I give Barker Heating 5 stars...even more if I could. My place was in perfect shape and I have a working water heater woohoo! Thanks guys (ps Scooter came home 10 minutes after you drove away)

    5

    Very thankful that Barker heating and cooling are still helping PG&E customers with upgrades needed for care programs qualifying customers . They come from out of our area about 3 hours drive. Very caring and attentive staff. Dylan did thorough eval and Eileen went above and beyond to get the city permits cleared and approved to replace water heater. Miguel did a amazing job with the install and clean up in a very timely manner very respectful and informative with all information. Thanks to all the amazing staff at Barker heating and cooling for continuing to help customers with our pg&e needs to help our outrages billing needs and comfort in our homes. Bless you all!

    5

    I want to give a big shout out to Barker Heating. Emmanuel was so great he was helpful very respectful he took the time to speak with me. Emmanuel explained everything that will be serviced on my AC. Emmanuel thank you are the best. Look forward to having you service my home again. If you need any service with AC or heating call Barker Heating they will get the job done

    5

    Enrique is the best technician I have ever had at my home! He also brought Dillon with him and he was fantastic. They were both very personable, very detail oriented, Thorough, Explained the process from beginning to end and actually cleaned up after themselves.
    I am excited that they are doing more work for me and that they get to come back to my home.

    Extremely satisfied customer!

    5

    Emmanuel was very professional, on time and always ready to work. The whole company as a whole was great with scheduling appointments and having good communication with myself.

    1

    These guys rescheduled me 3 times. Came out today (the technician was a good guy) just to replace a part and say if it doesn't work call the number on the heater. No hot water. Had to send my elderly mother to someone else's house. I have to boil water fir my wife and daughter. 10 days no hit water and counting. Liars.

    5

    Stephanie was highly knowledgeable, courteous, professional, flexible, and an all around huge help for me with the work she did in my AC. She installed a new smart thermostat, which I love & showed me the basics. She deserves a raise!

    5

    Recently had Barker heating and cooling come out to inspect my water heater for a leak. Emmanuel was my service technician. He was very communicative , professional and knowledgeable. I appreciate him being on time and taking his time to explain things to me . I would highly recommend this service

    5

    Extremely professional. Until my experience I had doubts about the state of customer service in the United States these days. Professionalism and courtesy seem to be lost but not on this technician. She was prompt kind professional approachable and efficient. Bravo!

    5

    Dylyn was very friendly and had no issue with my dogs and cats following him around! He kept us apprised of what he was working on and kept the areas tidy. I’m very grateful to Dylyn, and Beaver Heating and Cooling.

    2

    This was not a very positive experience with Baker heating and air. I'm with the PG&E energy savings program and they sent out this company. There was misinformation about the services and equipment I would be provided. Their representative who came out told me things that were not necessarily true. The only positive thing I can say is the tech that came out to do the work did put new LED lightbulbs in for me. He was supposed to check the weatherstripping and other things which he did not do and said that he did (watched him through my external cameras). I asked if he could change my AC filter, he said it wasn't his job but reluctantly did it. Keep in mind all you have to do is step on one stepstool to put it in but since I have a bad back and not able to maneuver very well. I asked him and you would've thought I was asking him to pull his own teeth. I talked before he came with two separate supervisors who both gave me conflicting information. Not to mention their rep that came out. Hopefully PG&E will change companies they contract with