Constraction reviews in Modesto, California

Great service! Great attitude. Jeff is knowledgeable about electrical systems, and very pleasant. The times I called the office to set up and check on the appointment, the staff were absolutely professional. Jeff did a fantastic job and had all the outlets and microwave in the kitchen working within 15 minutes, even though he had to replace some electrical parts. Do not hesitate to call them--they do show up when they say they will!!!

Drew worked really hard to find a leak. was very thorough very professional. Thank you very much. But led me to believe they would be out to seal the shower ! So this morning I called them to see when they were going to come out and they said that choice Home Warranty will not cover it😱😱😱

Very bad service. after more than a MONTHS delays with them, I ended up going with a different plumber to get the leak fixed.
They visited multiple times but each time a different excuse. They treat you horribly if you are going through home warranty. Each time you interact with them they find different excuses to delay things. Not so subtle hints about about getting the fix done outside of home warranty to give better and immediate service.

Our plumbing rep arrived within the time window specified. He quickly identified the problem and tried to fix it. After some time, the problem couldn’t be repaired. He then explained to us options of replacement, and said he’ll come back to install a new one next week. Overall, he is efficient, knowledgeable and professional.

Jeff was super nice. He let me know what was going to happen and when I should be expected to back from the company. My dog loved him.
Thank you Jeff for being very kind.

I felt VERY comfortable with Bob , he is Very courteous and professional. Work is still pending approval, so far so good.
Thank you!!
Jeff was the electrician That deserves thanks for expertly installing a thirty amp breaker to my electrical box to light up my RV trailer.Everything works perfectly, thanks SO much!!

Bob coordinated with my insurance company and was very organized and patient. Ben the plumber was on time, personable, efficient, professional and was cleaned the work area immediately after the installation.

Very quick and efficient first steps to using my warranty. Robert explained everything that was wrong, what I should be expecting next and how long I should expect to wait before things to proceed. Happy thus far with the process.

I have been waiting almost a year to get a refund from this company! The hot water heater was ordered in January! It didn’t come in until June! Mind you I have an 83 year old mother who has had to go without hot water for months! They have been promising since July to give me my refund! Still no refund!

I generally dont write reviews and I wish I had seen all the reviews on yelp instead of google. I want people like me to not get stuck with them [and warranty] thinking you could save some money.

They are the worst company I have ever encountered. They really drag things out, they dont care about the customer, I was assigned this company twice by the warranty and both the times they were a real pain. they give you appointments after a week atleast to come checkout the issue, they dont do clear diagnosis and give highly inflated costs. Meanwhile you have to keep calling them to follow up. They try to push everything on the warranty which most of the times is not true.

case1 : The water heater was leaking, warranty sent them, they sent a quote of 2500 and charged me 1000$ saying bringing it up to code and charged home warranty 1200$. They take 3 weeks and then they changed 2 flex pipes with a different material of flex pipes, thats it. they charged 1000$ for it. later i called another plumber to check how much he would charge to do the same and he quoted 1100 including the same water heater. All the waiting i had to do and effort to clean the leaking water for 3 weeks was literally waste of time.

case 2: There was a leak in the crawl space, i went in to see and took couple of pictures. The technician comes i show him the pic, he just took a photo of it on my phone and said he will send it to warranty. after a week warranty asks to pin point the leak and they had to come down to the house again which they gave an appointment 10 days[all this while they know there is continuous water leak]. They come again open up the wall took some picturea and said he would fix the leak right now for 500$ if i pay him out of the pocket on the same day. I said home warranty would cover it so I can wait a week to get it fixed. They dragged it for a 3 weeks without sending the necessary information to get the approvals.I had to call warranty and this company atleast 8 times. After 3 weeks, they sent a breakdown amount of 1300$ for approval, 400 paid by home warranty and 900$ of non covered expenses to access the crawl space. I immediately call another plumber and he took care of it the same day and charged me 450 for it[ and i did not even negotiate]. He fixed it in one hour.

case 3: The toilet was leaking and the same company was assigned, they gave an appointment 13 days later. As soon as i saw the company name i decided to cancel the claim and fixed it with another plumber the same day for 100$. It was a peace of mind , I am sure they would have charged me 200$+ the amount i have to pay warranty and took another month to change the flapper

Never in my life i would use them again.

Professional and have good advice on what I needed to do to provent mole and mildew in my home .

Unfortunately the my were unable to match my fixture brand but service was quick, the job was complete, and the techs were friendly.

Manager adjust the appointment time frame, avoid another slip or reschedule. Technician Jeff keeps updating his on the way info and show up accordingly. With his skill the problem causing got quicker found and report for approval. Excellent team work. Appreciate.

Jeff I want Thank You for the Outstanding job. I really appreciate the time and care you gave to the job to insure it was completed properly. I would recommend your company in a Heart beat.
Sincerely,
Mike Ortega
Stockton

Tech was great at troubleshooting . I need more work to be done

I just met your Company Through Jimmy. Perfessional and Articulation. I hope this will be a Good Relationship with me and your Company. Edith

They arrive properly and we’re very professional in their diagnosis for the water heater! I highly recommend their service.

Bob was nice and professional. He explained the problem. The only thing is an approval from the insurance company to fix the problem. Another appointment is needed to fix the problem and it is causing the customer the and company time to fix the problem. It is a drawn back on customer service.

Possibly the worst company hired by the warranty company. Do do get fooled by there polite manners and show of professionalism. They are out to cheat you. They just came to claim there money and not do anything. They just took pictures without touching anything. They are just there to rig the system. See other reviews which are good and will make out how people are fooled by so called professionals and polite manners. Behind the scene they have an agenda going. The tech even wanted me to sign saying that just need a signature that he came. But he was making me sign that the work was complete satisfactory. After the visit the immediately want a review and people fall for this pretend professionalism. This warranty companies are not doing anything to take any action for such spurious companies

Always friendly and professional! Great customer service. Took care of our electrical issue

The service people were awesome. However the product.(waterheater) was bent up. Another one had to be ordered.