HVAC reviews in Moreno Valley, California

I called the City Wide Plumbing, Heating, & AC and received outstanding services. Very professional, arrived on time and the price reasonable. Sean did water heater replacement, he was super friendly. Thank you for doing a good job David & Sean. I really appreciate you guys, and definitely will highly recommend you to all my friends and neighbors.

Ina Rossania

Were do I begin, we filed a claim with insurance company and they assigned the call to City Wide Plumbing, Mr. David called us right away and came to assess the damage, once claim was approved, Mr. David and his son Sean came and they were very meticulous with their work, they explained exactly what they were going to do and what materials were going to be used. They also gave us much need it information for the future. The most impressive part, was how clean they work, they had floor covers, vacuums and everything need it to ensure they left our house free of dust and debri, which was very much appreciated. We will definitely recommend them to family and friends and they will be our favorite repair company for our plumbing and AC needs.
They also made sure to check the meter before they left, just to make sure the leaks had been taken care off.
We couldn't have asked for nicer, honest, knowledgeable people to work with. Thank you Mr. David and Sean, we appreciate you both 🤗

After having issues with my old heating system I called City Wide and made an appointment for service. The crew arrived on time and diagnosed the issue promptly. As it turned out it was not that serious it just needed a good cleaning. I was impressed by how honest they were and as my system was so old(definitely on its last leg) almost 20 yrs I asked for a quote for a new system. They gave me a great price and installed a brand new system. (Note they did not try to upsell me I really was over due for a new system)They do exceptional work and were very friendly and clean. They even vacuumed and swept the area inside and out. I could say a heck of a lot more about how pleased we were with my decision to hire City Wide and would highly recommend them to anyone who wants friendly and quality air conditioning service!!! (I also plan to call on them for my plumbing needs) FIVE STARS

I can always count on this company to do an excellent job from the start. Their customer service is fantastic, making you feel appreciated right away, not to mention the quality of their furnace repairs and installations. Brandon is very honest from the beginning, which is a big reason we keep choosing them for our maintenance and repair needs. They conduct a thorough inspection of our system and will inform us if our furnace is nearing the end of its life without pressuring us to buy a new one or refusing to service older units. I've had them work on a few properties for my family, and they've done an outstanding job with all of them. We have high standards for new installations and regular services, and they have met all of our expectations. We're definitely planning to continue using their services in the future. We also have a maintenance plan with them that allows for inspections of the furnace twice a year to catch any issues early. Overall, we are very satisfied with the work that Brandon, David, and the team have done for us.

My AC was only blowing warm air, which is tough during the summer, so I scheduled a service request through my home warranty. I got a call a few hours later to set up an appointment for the next day. Brandon came out, quickly figured out the problem, and had my AC running cold again in about 30 minutes. He was very professional and did a great job. I would definitely recommend this service to anyone who needs help with their HVAC system!

I’m not usually impressed, but my experience with Grant was outstanding. Our furnace stopped working, and he came out to our home in Moreno Valley for an after-hours service call. Grant quickly found that a previous technician had installed the wrong part, which ended up causing the fan motor to wear out and start leaking oil. He didn’t stop there—he also noticed we were having issues with low airflow. After a thorough inspection, Grant discovered that the electrician who originally wired the furnace had accidentally disabled the variable speed feature on the air handler, which explained the poor airflow. The attention to detail and commitment to solving all our furnace problems really stood out. I highly recommend their service for anyone needing furnace repair or maintenance.

I found Thomas Brothers Heating & Air Conditioning through my home warranty company and have been really happy with every visit, from regular heater checkups to small repairs, and most recently, a complete heater replacement. when my old heater stopped working, david checked my home and ductwork and offered me three good choices for a new unit. my new heating system gives much better warmth and air flow throughout my house, especially in a family room that used to feel cold. the new outside unit is much quieter than before. i also got a smart thermostat and a humidifier, which i love. everyone has made it easy to talk to them by phone or text and they always reply quickly. i always felt like my business really mattered to them.

I hired an HVAC company in Moreno Valley to replace an old furnace, repair and seal some ductwork, and install a new mini split system. Tanner and the team were very friendly, professional, and explained everything clearly. The quoting and scheduling were straightforward and accurate, the job was finished on time, and they left the area clean. All the HVAC equipment works perfectly. When there was a small issue with the furnace settings, the crew even came out during a snowstorm to make sure everything was working right. This was one of the best contractor experiences I’ve ever had. I highly recommend them!

We have used this HVAC service in Moreno Valley for several years. David replaced our furnace and AC and has kept up with the yearly maintenance ever since. David really knows his stuff when it comes to heating and cooling systems, and he always makes sure we understand everything about our HVAC equipment. He treats everyone he helps like a friend and makes us feel important. Recently, he upgraded our humidifier control, and the installation was done perfectly. We appreciate having our home warm during the cold months and always feeling like valued customers.

our heater was almost 20 years old and finally stopped working a couple weeks ago. we knew it was time to get it replaced, so we got several quotes. thomas brothers heating & air conditioning was recommended by a few neighbors. they also had the best equipment choices among three companies and gave us the lowest price. grant and tanner were both very friendly and professional. grant explained all the heater options in detail, which made us feel confident with our choice. tanner handled most of the installation and made sure everything looked great and was super tidy. they were both very careful and clearly cared about their work. they kept me updated throughout the whole heater installation and didn’t take any shortcuts. i am 100% happy with the service from beginning to end. i would recommend them to anyone needing heater repair or replacement!

When my house started getting cold, Thomas Brothers Heating & Air Conditioning came out to check my AC. They showed up even earlier than I expected. Tanner was friendly and did everything he could to get the heat working again. Since it was after hours, he made sure the system would run through the night until he could get the needed parts. Later, I was told about the parts cost, and it turned out that getting a new furnace was the best choice. The team arrived quickly, removed the old unit, and waited for the new one to come in. They were very professional and made sure to clean up everything afterward. Plus, I got a great price!

I highly recommend their heater repair service. I called to set up an appointment, and just like they promised, they showed up the next day in Moreno Valley. The heater repair was done quickly, and they made sure to leave everything neat and tidy. They even cleaned up some leaves around the area at no extra charge. Their prices are very fair too. If you speak only Spanish, that’s not a problem—they can help in Spanish as well. The technician, David, showed real dedication, working hard even when it was extremely hot outside. I offered for them to come back when it was cooler, but David was very polite and insisted on finishing the repair the right way without cutting corners. I’ve stuck with their heater repair services for years because of this kind of excellent service. I feel much better now that my heater is working perfectly again.

Brandon and Grant came out to Moreno Valley to remove our old heat pump and install a new ductless heat pump system. They worked quickly and efficiently, kept everything tidy, and were very friendly throughout the whole process. It was great having them handle our HVAC installation—they made everything easy and comfortable for us. Later, David visited to help us troubleshoot some system errors. He patiently explained that it was just a user error, then gave us a thorough walkthrough of how to use our new system, including all the features with the wifi and smart home setup. The service we received was outstanding, and we would definitely call them again for any HVAC needs.

Our heater stopped working and my wife and I didn’t notice until the next day. So, we started looking for a heater repair company to come out and fix it. It’s surprising how many heater repair places don’t answer their phone! Sometimes you leave a message and never hear back, or you get stuck with an automated system and can’t talk to a real person. After a lot of tries, I finally reached a real person at a heating repair company. She gave us an appointment for a technician to come out between 5 and 7 PM. But then the technician, Brandon, called and said he could come even sooner if it worked for us. That was great! Twenty minutes later, Brandon arrived with his shoe covers ready. While we were on the phone, he even asked if the heater made a humming noise before it stopped working, and he figured out what was wrong right away. Brandon had the right part with him and, just 15 minutes after he arrived, our heater was running again! The service call was $119 and the part was $321.54. Growing up, I didn’t think much about heaters, but now I really appreciate having a working one! Overall, the repair was quick and efficient, and I’m very pleased with the service.

If you need AC repair or related services, this is the team you should call first. We’ve used their services for years, and they always treat our home with care, just like it was their own. Brandon and the office staff are outstanding—always professional, friendly, and reliable. The technicians are skilled and pay attention to every detail. We’ve had them out for routine AC maintenance, a gas furnace replacement, and even installed two heat pumps. Every time, they have been respectful, quick to respond, affordable, and finished the work on time. We highly recommend them to anyone looking for quality AC repair and service.

I had a new furnace installed at my home in Moreno Valley. The team did a fantastic job! They took out the old furnace and finished the whole installation quickly, in just two days. Grant and the crew were careful and paid attention to every detail. When they were done, they made sure everything was clean and tidy, so I didn’t have any mess to worry about. They also checked in with me several times to see if I needed anything else. I highly recommend them for anyone looking for reliable and efficient furnace repair or installation at a good price.

Absolutely fantastic service! We needed to replace our old AC system in Moreno Valley, and Tanner worked with us to find the best option that fit our budget. Grant and David showed up right on time to handle the installation, and they were very professional and knew exactly what they were doing. They explained the whole process from start to finish and made sure to answer any questions I had before getting started. They put down tarps to protect our floors, and while Grant worked outside, David took care of things inside. Our old AC unit was really outdated, but Grant and David handled the removal and installation without any trouble. After the job was done, they explained how the new AC system worked and gave us a quick lesson on using the new thermostat. They cleaned everything up so well, you couldn't even tell any work had been done. We’re so happy with our new AC and will definitely recommend this company to our neighbors in Moreno Valley who still have old units!

Two technicians arrived right on time at my home in Moreno Valley to repair my furnace early in the morning. My old furnace wasn't heating properly, but they quickly diagnosed the problem and replaced it with a new energy-efficient model. They removed the old furnace, installed the new one, and had everything finished by noon. The work area was cleaned up carefully and looked great. I’m very happy with how efficient and professional they were. The attention to detail and quality of service really stood out.

thomas brothers heating & air conditioning is a great choice for all your ac repair needs. grant arrived right on time and was very professional. he took extra care to fix the issue with my air conditioner and made sure everything was running smoothly before he left. before my appointment, i received helpful reminders, and after the service, they followed up to make sure i was happy with the results. they also installed my furnace and ac unit earlier, and when i needed help with my water heater, they were the first place i called. i highly recommend their ac repair services!

Awesome people and excellent service at a great price! I needed my entire furnace system replaced, and it was a tough job since the furnace is in the crawl space and it was really hot in Moreno Valley. The crew worked hard and clearly knew what they were doing. Another company wouldn’t even give me an estimate because it was too difficult, but Thomas Brothers Heating & Air Conditioning jumped right in and handled everything with no issues. Just two days later, my family was relaxing in a comfortable, warm home again. Grant and the whole team made the process easy and stress-free.

David and Tanner were fantastic technicians! My heater stopped working, and I was able to get same-day help after speaking with the friendly service desk person on the phone. She made sure they could assist me and asked all the right questions about my heating issue. I got a time window for the visit and even received a text with a photo, so I knew who would be coming. David and Tanner showed up right on time and were very pleasant during the whole heater repair process. They answered all my questions and explained everything clearly, which was great for me as a first-time homeowner. David also shared useful information about my heater and gave tips on how to keep it running smoothly. I would definitely recommend their heater repair services and would call them again if I need help in the future.