HVAC reviews in Novato, California
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Exceptional Service from Red Mountain Heating and Air!
We recently had the pleasure of working with Red Mountain Heating and Air, and couldn't be more impressed with the level of service we received. From the moment we contacted them regarding issues with my AC, they went above and beyond to ensure everything was working perfectly.
The team at Red Mountain Heating and Air demonstrated true professionalism and expertise. They were prompt in scheduling a service appointment and arrived at my home on time.
What truly sets Red Mountain Heating and Air apart is their commitment to customer satisfaction. They not only fixed the issues we were initially concerned about, they also went the extra mile to ensure the optimal performance of both systems (HVAC). The attention to detail and dedication to providing top-notch service were truly remarkable.
I was particularly impressed with the transparent communication throughout the process. The technicians explained the issues in a clear and understandable manner, discussing the necessary repairs and providing me with options. This transparency helped us make informed decisions about the services required.
If you're looking for a reliable, professional, and customer-focused heating and air conditioning company, we wholeheartedly recommend Red Mountain Heating and Air. Thank you to the entire team for your outstanding service—We are grateful for the comfort and peace of mind you've provided. Mahalo! -
Red Mountain installed a Mitsuibishi Heat Pump system for our family cabin. They provided the lowest bid by a lot for an identical system that two other companies quoted. They installed the sytem in a quick, neat, and timely manner. Great Job.
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Red Mountain HVAC technicians did a top notch job installing a new furnace and a new AC system. Efficient, organized, clean and neat describes the work done. Highly recommended!
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Osvin and his crew did an excellent job on a complex heat pump installation that required running refrigerant conduit and 220V electrical across multiple floors (steep SF property, with condenser in yard 50’ below street/air handler level). I knew this would be a complex installation so got several quotes. Red Mountain had by far the most thorough and sensible installation plan, and Osvin is a true expert in his trade. I recommend him highly.
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Red Mountain Heating and Air replaced the ductwork under our house on December 19, 2024. Their bid was competitive, their installation was superb, efficient and clean and their follow-up to correct air flow problems was timely. We are very pleased.
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Red Mountain did an excellent job on my mini-split. They were dependable and followed thru on their commitments. They also priced the job reasonably and fair.
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Red Mountain was great. Osvin explained and reviewed everything with me. He and his entire team was prompt and courteous. I can’t thank them enough for such a great job!
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I called Red Mountain to come and inspect our heating system. On the day of the appointment, it was pouring rain, however the technician arrived on time, and he wore shoe covers to protect our hardwood floors. He found the issue, fixed it and checked very thing thoroughly to make sure we are all good.
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Osvin and his assistant came out today and did an amazing job! Very professional and on time! They installed the new Mitsubishi heat pump unit in no time and took away the old unit and cleaned up everything beautifully. Very polite and great folks! Icould not be happier. I highly recommend Red Mountain for all of your air and heating needs!
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The team was very efficient and professional. They completed the job in one day and their supervisor was very accommodating to our needs. Thank you Red Mountain Team for a job well done!
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Had a great experience working with Red Mountain. They were knowledgeable and worked with us to find the best AC/Heating solution for our home. The work was done promptly and very professionally. We would definitely recommend working with them!
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I am amazed by Red Mountain and their technician, Osviro. I installed a Google Nest learning thermostat and while I am pretty good with technology, this was WAAAY beyond my knowledge level. There was no power or energy going to my Nest so I couldn't even turn on the heat. I looked online for a company that could work with Nest and called at 8:00pm thinking i would just leave a message and hope that someone called me back. but no, they answered the phone and schedule the call for the next morning.
Osviro came within the allocated time frame and fixed the problem in less than 10 minutes. And he was very kind when he was here.
They gave me a great deal on the visit since it only took 10 minutes.
I will definitely use Red Mountain again! -
Red mountain installed a new Mitsubishi heat pump and mini splits. I am happy with the end result and they were able to follow up and fix some issues that came up.
They were more affordable compared to other companies in Marin.
I would recommend them. -
Excellent, knowledgeable service! Osvin quickly diagnosed the problem and had the parts on hand to fix the HVAC unit. Five stars!
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Our AC stopped working on a Saturday. They came out quickly and got the house cool again in no time.
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We had a new furnace installed by Red Mountain 2 years ago. The furnace stopped working, suddenly, yesterday. Osvin, the owner, came out and quickly diagnosed the problem and its working great again. He was very patient and efficient in getting our furnace back online. I would highly recommend Red Mountain for anyone who needs a new furnace installed. Thank you Red Mountain!
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Red Mountain Heating and Air just installed a new gas furnace in our home, up in our attic (we have a single-family, single story home with an unfinished attic). The job included Red Mountain removing the existing gas furnace (which was down in our pantry) and removing all of the old duct work then installing a new Trane gas furnace, running a new gas line, setting up the power supply for the new gas furnace, installing all new ducts, two new return air vents, and a new thermostat. They also got the city permit for the project. Red Mountain did an excellent job for us at a reasonable price. They were very communicative throughout and very flexible about some of the small details that make the project all the better for us. They were very efficient and completed the entire job in just three days time, as planned. We are very pleased with their work and they made sure to remove and dispose of all of the old materials and also cleaning up when they were done. We will certainly be calling on Red Mountain to take care of the annual service for the furnace and we would highly recommend Red Mountain Heating and Air for your home HVAC needs.
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Red Mountain Heating was spectacular to work with! We got a few quotes and they beat them all. They came on site for the estimate, got the county permit, and completed the HVAC install all within a couple days of my initial call. Absolutely incredible service.
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My air conditioner broke down in the middle of summer, and they solved the problem the same day. Great work and fair prices.
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We were so pleased with the proposal and the work. We got a great product at a great price. The installers finished the job in only two days, even though we thought it could take three. Everything was done perfectly, and we have a system that we love. We made the right decision.
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Very punctual, clean, and efficient. They installed my new system and everything turned out perfectly. I will call them again!