Plumbing reviews in Oxnard, California

We recently updated our countertops which included a new sink. Once they were installed, we needed plumbing done ASAP as we had been without a kitchen for well over a week. Donlon Plumbing got a plumber out to us within 12 hours....on a Saturday even. I love that I can rely on our plumbers at Donlon Plumbing! Mark was great and was fast and efficient. He was even able to troubleshoot a couple of issues we thought we had, rather than recommending us buying a brand new faucet. He worked with what we had. Thank you, Peter, and again thanks for your excellent customer service! I know I can always rely on you!

Donlon Plumbing is awesome! I had issues with my water heater and it was spilling and flooding my garage. They were super reliable and immensely accommodating to my busy schedule and made appointments possible. The plumber they sent was great as well, he was nice and hard working. I highly recommend!

My company, Units Ventura has had many plumbing issues. Everytime a plumber came out they did not fix the core issue. Got a BNI referral to Donlon. The first person came out and did not fix the problem. I had to call at 4 pm on a Friday and this is where Donlon exceeded my expectations. They sent a senior technician out. He diagnosed the problem. He did the best he could do them he contacted another contractor who came out on a Saturday and at normal rates he fixed the problem. He educated me on how to avoid future problems and was super professional.
That’s amazing customer service and support. Will never use another company.
Thx to Brian at Ready restoration for the referral.

If zero stars were an option, Donlon plumbing would be receiving that. I used Donlon plumbing for a small job in June 2022 to tighten up tub faucets and re-caulk/seal a bathtub. I felt that they did a good job there and were reasonable, so when I needed my under-sink reverse osmosis system replumbed (previous homeowners had it connected incorrectly) in October 2022, I figured I would give them a call. By this time I had already gotten other free, in-person estimates from other local plumbers, but I wanted to see what Donlon Plumbing would quote.

After sending photos to and corresponding with the owner, Peter, via email, he quoted a price for the job. Because of my past experience, I decided to go with Donlon plumbing. Throughout this time, there was NEVER a mention of a service call charge. I scheduled a time for a plumber to come out, and the plumber arrived. The plumber spent an hour scratching his head and looking at the existing setup. I provided the original manual which had the tubing setup diagram, as well as shared the manufacturer's setup video, but to no avail. The plumber they sent claimed that a tubing part was missing and that he could not obtain it, but was willing to "go with his gut" and connect it anyway? I told him I was not going to authorize him to do that if he could not get the correct parts and do the repair properly, because I did not want to risk water damage or damage to the system.

After he packed up, he tried collecting $95 for doing no work. I told him I was disputing that, and he still told me he had to collect $55 for the "service call." All he did was look at the system and tell me it was connected improperly - something I already knew and told him when he first arrived!
I called the office line and spoke to the owner, Peter, on the phone and told him what the situation was. He told me that he "still had to pay to send a plumber out there." I told him that other plumbers had given me free in-person estimates, but he would not budge an inch. I gave him every opportunity to make things right and waive this bogus "service call" fee, (mind you, a fee that was NEVER disclosed upfront) since they had left me no better off than the day before, but they refused. The plumber would not leave until I paid, which made me feel very uncomfortable in my own home as well. I only wish I had paid by credit card instead of check so that I could have reversed the charges. Instead, I wanted to share my story to warn anyone even considering hiring Donlon Plumbing to stay very far away.

I have now paid $55 to Donlon Plumbing and received nothing for it but an hour of MY time wasted. Donlon Plumbing might seem appealing because they have a large team of plumbers, but if you have a choice and are in a non-emergent situation, do yourself a favor and go with a smaller local plumber that will actually take the time to diagnose your problems and that knows how to actually fix them without charging you a bogus "service call" fee. If you enjoy spending your hard-earned money so that an unqualified plumber can ride around in their truck and then meditate under your sink for an hour before not performing any services, then by all means...

Donlon could have made things right and not lost a customer, but chose $55 over doing the right thing. Penny-wise, pound-foolish. Never again.

Had an estimate done and booked an appointment. Crew showed up and abandoned the job with little to no explanation leaving me in a bind. Highly unprofessional. Do not recommend.

We trust Donlon Plumbing with all of our plumbing needs. The entire staff is professional, respectful and friendly. Mike is our favorite plumber! He always arrives promptly and gets the job done the first time! Reasonably priced and we love supporting locally owned businesses.

We absolutely love working with Mike and the entire team at Donlin Plumbing. They’ve been our go-to plumbers for well over a decade, taking care of everything from our construction projects to rental properties to our own personal home.

Their team is professional, responsive, and consistently delivers high-quality work we can count on. Whether it’s a large-scale job on one of our sites or a quick repair at home, they always show up on time, do the job right, and stand behind their work.

What really sets Donlin Plumbing apart is their trustworthiness and attention to detail. We never have to second-guess the quality of their work or worry about hidden surprises. Their honesty, reliability, and expertise make them an invaluable partner for us both personally and professionally.

We can’t say enough good things about Donlin Plumbing — if you’re looking for a plumbing company that treats you like family and takes pride in their craft, look no further.

Called for an estimate on price for repair because I had a leak in a pipe going under my slab concrete foundation. They said they'd have someone that day between 11:00 and 1:00. He came at 12:45, looked at the water coming out of cement where the pipe went under the foundation, went to his van to make a call, then came back and said I'd need to call a leak detection company, and that I needed to pay $75 for the service call. Why am I paying for a service call for someone confirm that I have a leak, like I told them on the phone? Why not just tell me on the phone that they don't have the equipment to do leak detection, and to call someone else first? It's like if my car had a flat tire, the auto shop told me to come in, then after getting there they charge me to say I have flat tire and that I need to go to a tire shop to replace it.
2 stars instead of 1 because I'd previously had good service from them rebuilding a leaking sink drain ($300).

My experience with Donlon has been 10/10. The guys are knowledgeable and friendly, admin staff is competent and efficient. Cannot say enough good things about them.

I called roto-rooter for a semi-emergency one weekend. Got quoted $1,600. Donlon did it for $250. Two lessons: 1. Roto Rooter (Vicente Oropeza, specifically) is a joke. 2. Donlon is an honest group that does quality work.

Fantastic service!!!

Donlon Plumbing has truly impressed me with their outstanding service! From the moment I called, they were responsive and attentive to my plumbing needs. The technician arrived on time, was courteous, and clearly explained the issue and the proposed solution. Their expertise was evident as they efficiently fixed the problem, and the pricing was transparent and fair. I highly recommend Donlon Plumbing for their professionalism, reliability, and top-notch workmanship – they're a true gem in Ventura County!

I would love to give Donlon plumbing a big thank you!!! I appreciate everything they did to try to fixing my apt plumbing. They worked hard and communicated very well and also reached out to my apt building management office to help fix my issues in both my bathrooms. Thank you again I really appreciate Mike and Andrew the two plumbers that came to try and fix everything your hard work will not go unnoticed thank you so much. Thank you to Mike for dealing with me on Monday and doing his very best to try and fix my bathroom and thank you to Andrew for coming back with Mike on Thursday to keep doing their very best to solve the problem! I know you two tried your hardest to fix the issues. My apt building is just very old but again you are greatly appreciated.

Love the humor on the side of the tuck.

⭐⭐⭐⭐⭐

We recently had a tankless water heater installed and I honestly could not be happier with the entire experience. From the first phone call to the final walkthrough, this plumbing company was professional, knowledgeable, and incredibly responsive.

They took the time to explain the difference between traditional and tankless systems, helped us choose the right unit for our home, and clearly outlined pricing with no surprises. The installation was seamless — they showed up on time, protected the work area, and completed the job efficiently and cleanly.

What really stood out was their attention to detail. They made sure everything was up to code, tested the system thoroughly, and walked us through how to use and maintain it. You can tell they truly care about quality and customer satisfaction.

Now we have endless hot water and better energy efficiency — total game changer!

If you’re considering going tankless or need a reliable plumbing company, I highly recommend them. Honest, skilled, and top-notch service all around. Would absolutely use them again!

This plumber is our go to guy for all of our properties

Consistently quick, reliable and friendly service. Best prices around.

Always on time, explains any issues in a way I can understand, good quality work overall.

Tony is very very reliable and always helpful. Thank you for always being there to help!

Top choice plumbing is always fast,courteous and knowledgeable of the many times I've called for their service! I highly recommend them

Just wanted to share Tony has always been a great plumber very honest great customer service he does a great job I'd recommend his services

If you want a real Plumber, give Tony with Top Choice a try. You will not be disappointed, he has a wealth of knowledge about the trade.

I first met Tony when my water heater started to leak. 4 years and many small projects later I would still recommend him to anyone needing a plumber. "Top Choice" really is the best way to describe him.

Top choice is always my first choice. Tony is very knowledgeable and always explains what is going on and what needs to be done...Honest, fair, reliable, and you can expect quality service from him and his team - every time. I definitely recommend Top Choice for all your plumbing needs.