Plumbing reviews in Pleasanton, California

Came back from vacation only to discover the 10-year old water broke. Lucas showed up on time, and is professional . Because the way in which the tract builder constructed the space for the water heater, and the A/C next to it, I needed someone who explained how he was to go about installing the new one. That's important to me. And, I liked that the new 40-gallon unit is made in the Michigan, not over seas. I have no problems recommending Water Heaters Only.

Called Water Heaters Only after I realized that some badly soldered pipes had started to leak from the previous home owner's installation. Dan Chavez came and replaced our new water heater (correctly!). Was very professional and helpful. We're quite happy with our new water heater. Thanks!

Water Heaters Only did a great job with competitive pricing and scheduling a timely installation. Our job required the installation of a standard 50 gal tank and a huge 100 gal tank in a very tight environment. Wesley and Lucas did a very professional job and were creative in solving site problems with the installation. Don't hesitate to contact these folks with your water heater needs.

He did a great job explaining everything in the breakdown upfront. No surprises and good as new

Wesley was an excellent technician and walked me through all the steps he was taking to fix the water heater. He changed my pipes and valves that were leaking and they look and work great. Very professional technician and company. Highly recommended if you need a new water heater. Bravo Zulu!

I returned home on 24 April 2024 to see water draining from my garage. My water heater had busted open. I called the repair name on my heater (Water Heater Specialists). They assigned David to the repair, and he made it to my home very quickly. He assessed the status and ordered a replacement. His knowledge and his care was greatly appreciated. And we were able to talk about the work and or hometowns to make it feel as if a good friend had come to replace my water heater. It was a bad day made great by David's work, skill and speed in replacing the broken Heater. Thank you David. Tom I

Wesley Cramer did an excellent job installing my water heater in Pleasanton. He was courteous, professional and knowledgeable. The company was very timely in my request for service as well. I would recommend to others.

Our water heater broke on a Tuesday evening. “Water Heaters Only” was quick to respond that night. They were able to make a service appointment for us the next morning. Their service man Lucas arrived on time .. Lucas even called when he was on his way. Lucas was very knowledgeable and courteous. Lucas gave us a good price and was very clean and thorough with his work! .. Lucas did a great job and explained all the service/labor warranties .. Thanks Lucas and thanks Water Heaters Only !!

Lucas did a relatively quick 'n clean installation of our new water heater after our last one, installed in 2006, started leaking. He did a great job of describing the new model, the warranty, expected time to be finished and price. The price was actually reduced by $150 because it took less time/work to be installed. Thanks, Lucas!

Lucas showed up exactly at the time promised. He performed a very clean install of a new water heater. He went about the job in a very professional and efficient manner. We have used Water Heaters Only a few times in the past and have always been very pleased with their work. Highly Recommended!

Our old water heater sprung a leak on a Friday night, so we thought we'd be showering with cold water for at least the weekend, but Water Heaters Only showed up bright and early Saturday morning and fixed us up. We went for the cheap like-for-like replacement of our gas tank water heater, so it was quick and easy. The price was good as well.
Our technician was Wesley. He did a good job and was a pleasure to have around. Fun guy to talk to, and the new water heater works great.

We had a water heater emergency and needed a replacement in the same day. Wesley was very knowledgeable and didn’t try to oversell us on things we didn’t need. He got the job done and we were very happy with the result.

Lucas , did an amazing job !! With waking up to broken water heater - called Water Heaters Only and they were able to schedule me this afternoon - they came right as expected with a “on our way” call . The water heater is done and very grateful for their quick and professional work ! Thanks again - Lucas is a true asset to your team !

I have been working with Water Heaters only for years and they are very responsible, always notifies the tenants, and follows ups with phone calls. I highly recommend this company for any water heater issues.

Donna L. Smith
Sacramento Delta Property Management

I woke to find water in the garage from our 20 year old water heater that was leaking. I did a search for companies in the Tracy area that could replace the unit and was contacted by Water Heaters Only about 10 minutes later. I spoke with David who went over the companies history with me and provided a quote. I was impressed by the professionalism and thoroughness of the discussion to make sure they were providing the right service for me. The next morning their Technician Lucas arrived right on time. He quickly did an assessment and gave me a firm quote which included replacement of the shut off valve that was corroded and some replumbing of the overflow pipe that would be needed for the new heater. Lucas was very knowledgeable about what needed to be done and was a pleasure to talk to. The location of the water heater was difficult to access and I was impressed that he was able to complete the work in 2 hours. The job Lucas did was very professional and I couldn't be happier with the quality of the service I received. I would highly recommend Water Heaters Only for quick professional service and ask for Lucas, he was great!

Well, initial customer service was great, they scheduled me asap for a leaking water heater that was 16 years old. However, there was a scheduling mix-up and they didn't show up and couldn't find my call in their records... forgiving them tho because I know their electricity was down (along with their whole area) the night I called them. So they rescheduled asap and nice guy showed up about an hour after I called, seemed like he knew what he was doing. Suddenly water is POURING out of the heater and he asks me to take over for him (he was holding a bucket under outpour) so he could turn water off. He found my main water supply and turned it off fairly quickly. My small laundry room flooded but fortunately water heater was right by back door on ground floor and I was able to toss buckets of water outside the open door and also fortunate that it barely reached my carpet outside laundry room. He helped get water out and dry everything, gave me a decent discount on the whole service, and in the end it turns out the builders of my home had put a faulty shutoff valve in the original water heater (there was no shut off mechanism in it!) He did however bump into my wooden gate in So I am giving them 4 stars even tho the whole thing was stressful, he did his best and in the end it wasn't his fault. New water heater seems great.

I called Water Heaters Only in the morning and their service technician, Lucas, was there about 2 hours later. About 90 minutes after deciding to replace the water heater the new unit was installed. It was amazing, compared to the other companies I contacted prior to calling W. H.O. It was the best call I could have made.

Lucas had done a great job in installing new water heater. He throughly explained the work before and after the installation.

Had a 20 year old water heater go out in the evening and spent a good chunk of the following morning shopping prices and availability. Water Heaters Only had a fair price and Lucas did a great job with replacing our old water heater with a brand new unit. I would definitely use them again and recommend them!

Westley is a skilled technician and friendly worker. He quickly provided an assessment after listening to my needs. The installation went smoothly, he double checked his work and then made sure I was aware of the operation of the water heater.

Your service technician Lucas, was a complete professional. Arrived on time. We reviewed the estimate. I agreed. And Lucas completed the job in the time He stated. Explained how everything worked. In the job site was cleaned up perfectly.