Plumbing reviews in Pleasanton, California

4.7 based on 372 reviews Back to the listing
    5

    They were able to come on site within an hour of calling after office hours and stop the water from leaking and came back the next morning to replace the tank.

    Great communication via phone and text updates and easy to pay process after work was completed.

    5

    It was a pleasure working with Alex and Viktor. Alex was extremely helpful when I experienced issues with very high water pressure caused by expansion after my PRV was replaced with a different model. He recommended a temporary solution to safely address the high pressure issue until the water heater could be replaced and the expansion tank installed in its permanent location.

    Viktor did an outstanding job with the plumbing work and water heater replacement. His craftsmanship and attention to detail were superb and met my highly meticulous standards.

    5

    I rarely write reviews for products or services unless my experience is either exceptionally good or extremely disappointing. With United Plumbing, my experience was truly outstanding.
    The customer service team is exceptionally helpful, professional, and prompt in their responses. They consistently go above and beyond to ensure customers receive exactly what they need.
    Their pricing is super competitive, which made the entire process even more satisfying.
    As for the installer, Victor demonstrated remarkable competence and dedication. Victor’s skill and attention to detail were evident throughout the installation process. They took extra care to make sure I was satisfied and that the final result was perfect.
    Overall, United Plumbing exceeded my expectations in every way. I highly recommend their services to anyone seeking quality work, excellent customer care, and great pricing.

    5

    I recently had an issue with my bathroom faucet and handles leaking, and United Plumbing provided an exceptional experience from the very first contact. I reached out with my inquiry, and they responded immediately—professional and helpful right away.
    The next day, their technician Almaz arrived promptly to assess the problem and provide a clear, fair quote. He was incredibly knowledgeable, courteous, and went above and beyond by heading to the hardware store himself to pick up the perfect new faucet set that matched my needs.
    Almaz worked efficiently, explained everything along the way, and left my bathroom spotless. The repair was done quickly and correctly. No more leaks, and everything looks and works great now.
    If you’re looking for reliable, fast, and customer-focused plumbers, I highly recommend United Plumbing. Almaz is a true pro, and the whole team made what could have been a stressful situation completely painless. Thank you! I’ll definitely call them again for any future needs.

    5

    Almaz was the plumber who helped us, we needed urgent help on a Sunday, he checked the problem and come back the next morning with all of the parts to fix the issue. Almaz is super kind and knowledgeable. The company in general offers amazing customer service and great communication. The price for service seemed inline with competition but their service, cleanliness, communication and knowledge feels far superior!

    5

    I was having a problem with thermostat of my tankless electric water heater. Called several plumbers, unfortunately most of them are not knowledgeable with fixing Rinnai thermostat. United plumbing was Ai recommended. They have a very friendly customer service. I was referred to Yuri, (he also go by Tom) he was very quick, efficient and thorough. He explained everything in details. He even sent me pictures of the job. And best of all, the price was reasonable. I would definitely call them again for my plumbing and water heater problems.

    5

    Had a great experience with United. They were very fast in response and the work was quite thorough. They did multiple inspections to find out the root issue for my water heater and never just jump to a solution.

    5

    I want to sincerely thank the amazing team at United Plumbing & Water Heaters—Joe, Zak, Tony, April, and Grace—for all their help and support. They've provided us with exceptional customer service and are truly wonderful people to work with. They’re A++++. Their dedication truly reflects the company’s core values. A special shout-out to Zak—you’re such an awesome technician! We're really pleased with his work and consider him a fantastic asset to the team. On a scale of 10, I’d give him a perfect 10! Based on our experience, I’m excited to continue working with them more often in the future, and I wouldn’t hesitate to recommend this company to all my family and friends 😊

    5

    I live in a house that started to only output lukewarm water at all times of the day. Instead of randomly guessing the issue, based on random articles on my own, I decided to reach out to plumbing services in my area.

    United HVAC and Plumbing were one of the first to reach out and with an offer of a free quote whereas several others charge. I had the pleasure of having Viktor B from United HVAC and Plumbing come help the same day.

    He was very knowledgeable, using his sense of touch and various ways to determine any and all issues with the water heating system. He immediately found the issue which was that cold water was being mixed into the hot circulating around the house and even taught me a bit of how everything worked very patiently. He blocked off the pipe to resolve the symptom of the issue for the night while he sent me a quote and scheduled for repairs the very next day. On president’s day no less!

    My family got to enjoy hot showers and warm water that night. Viktor B came back the next day with everything needed to replace the broken pump and gate that was supposed to prevent cold water from circulating. He fixed it in less than 3 hours which was amazing! He even ensured that the area in which he worked on was very clean! Almost all of the mess was because of my dad’s old clutter hoarded in the corner by the boiler but it came out very spotless.

    Highly recommend United HVAC and Plumbing. It was an amazing pleasure to have Viktor B over in order to provide repair services to our home!

    5

    United Plumbing came out on a Sunday evening to fix a leaking washing machine faucet. They really came through, and did a great job! Highly recommended.

    5

    I had an excellent experience with United HVAC Plumbing Company. They were able to come out the same day to fix a leaking water pressure valve, which was such a relief. The technician was not only quick but incredibly thorough, even taking the time to double-check the water pressure at our sinks to make sure everything was working properly.

    Their customer service was outstanding from start to finish—professional, responsive, and truly helpful. I really appreciate the quality of their work and the care they put into making sure the issue was fully resolved.

    Highly recommend United HVAC Plumbing Company for anyone needing prompt and reliable service!

    4

    Good response time.

    5

    Great and easy company to do business with.

    5

    Always helpful .. gets the job done professionally even if it is a challenge!

    1

    The website and advertising shows they do commercial services but when you call they say they don't do commercial services. They lie

    3

    Alkay fountain drink. And filters quarts hill CA. My equestral hud. 05/2024

    5

    Pilot light went out on our water heater and he walked me through how to restart it over the phone. No charge. Awesome service.

    5

    I have used Rivers a couple times now from air conditioning to water heater repair and they have been great. Very quick and responsive to fixing my housing problems.

    1

    We called this company to come see if they could do a repair. The woman who answered kept cutting me off, she never even let me describe what my problem was and then laughed and said “I’ll pass.”

    They were extremely rude and unprofessional. We could not even get a word in without being cut off by the lady.

    Just the way they interact with customers I would not want them to come to my property.

    5

    I’ve had a couple repairs over the past 3 years and always had excellent service. Very professional, right down to Kimberly working the phones.

    I don’t know if you can get cheaper (it’s all pricey around here!), but I doubt you can get better.

    5

    Fantastic service! Our hot water heater went out and Hristo was able to come out and get us fixed up fast. He explained everything and gave us all our options, no pressure and incredibly helpful