Home Services reviews in San Francisco, California

4.8 based on 2997 reviews Back to the listing
    5

    Done Right Carpet Cleaning is fantastic! Our 14-month-old pug had an accident on our beautiful silk curtains, and I thought they were ruined. I was worried I'd have to toss not just one panel but both, along with my living room curtains... what a relief to find help! No one else was willing to clean it, saying it would shrink or never look the same again. Then I discovered this service, and I am so thankful! When I got my curtain panel back, it was completely odor-free, as if the dog had never touched it. A million thank yous!

    5

    The carpet cleaning team, Justin and his assistant Micah, provided an incredibly professional and friendly experience. We were truly impressed with Justin's expertise and skill in cleaning our carpets! He explained everything clearly from the start, which put us at ease. Justin conducted a thorough inspection of our carpets to determine what was needed, especially since we had several pet stains to address. He carefully treated the tough spots with a powerful cleaning solution and let it work its magic while he and Micah set up the rest of their equipment. This method really made a difference in removing the stains, and we were thrilled to see that all the visible stains are now gone, despite the challenges of pet messes. When they learned we had three cats, they made sure to secure the front door so none could escape. Justin and Micah are a great addition to their team, and we will definitely request them for our future carpet cleaning needs.

    5

    We had a carpet stain from our child and urgently needed it cleaned. The company was able to schedule an appointment for the same day. There was a little mix-up with the phone numbers, which meant the technician couldn’t get into our home. However, when we talked later, he explained the misunderstanding and mentioned he couldn't come for a few days. He kindly provided us with the contact information for two other carpet cleaning services and shared helpful tips on how to treat the stain in the meantime. We really appreciated the excellent customer service and the extra effort to assist us!

    5

    bottom line: honest and reliable. i had a water stain on my carpet and wasn't sure if it was mold or just a regular spot. the plumber mentioned it might be mold, so i called for a carpet cleaning inspection. justin and micah came out to take a look and were very helpful. they checked the area carefully and explained that the mold wasn't active or spread, and that i could easily fix the small spot with a little cleaning and a piece of new carpet if needed. they could have charged me a lot for a big job, but instead they were straightforward and didn't try to upsell anything. they were professional, polite, and super friendly. a+ service!

    5

    I am really impressed with the quality of the carpet cleaning service I received. With two toddlers and two labs, my area rugs, carpets, couch, and dining chairs were really put to the test. They had some tough stains, and I honestly thought they were beyond saving, but I decided to give professional cleaning a try. The technician showed up and exceeded my expectations. By the time he finished, he was working hard, and my carpets and other items looked brand new and smelled fantastic. I highly recommend this carpet cleaning service. I have tried other companies before, but none seem to take as much pride in their work as this one does.

    4

    We have had our carpets cleaned multiple times by this exceptional service, on three different instances over the recent years. We always get excellent professional advice and recommendations from the incredibly skilled Ruben. The quality of the carpet cleaning, the meticulous attention to detail, and the correct sizing of the cleaning areas have all significantly enhanced the atmosphere of our home in San Francisco. Having these beautifully cleaned carpets is clearly a direct outcome of the long-standing mutual respect developed between Ruben and his clients. We will certainly continue to suggest his services to our friends and neighbors.

    5

    I needed a simple carpet cleaning to get my home ready to sell. Tristan went above and beyond what I expected. He was very professional, clearly experienced, and knew just how to handle every stain. He checked each spot and used the right cleaning solution for each one. Tristan even removed melted wax without leaving any marks or discoloration. My old wall-to-wall carpets looked fantastic, and the area rugs looked almost new after he finished. He was also friendly and encouraged me to check his work at each step. I highly recommend his carpet cleaning services.

    5

    done right carpet cleaning is excellent. the team was very professional and offered a fantastic price. the technician who cleaned my area rug and floors took great care with the carpets. we opted for pretreatment and scotch guard, and their pricing was very competitive. they even have a club that gives you a 25% discount on your bill, plus discounts for friends and family. you can also have them come back if you decide to have your carpets cleaned again. honestly, they did such an amazing job that i doubt we'll need it. they were incredibly respectful towards my elderly parents and impressed them with their professionalism. i would definitely recommend this service.

    5

    we've been using this carpet cleaning service for a long time because they always do an amazing job on our carpets, and the prices are fair. plus, the team is always friendly and easy to talk to. recently, when our old carpets were looking pretty worn out, tristan was very positive that their deep cleaning process and special treatment would really refresh them. ruben came over to check things out and agreed that their cleaning method would work well. they were both right! after ruben finished, our carpets looked fantastic. the best part is it was all done in just one day, without any mess or a big bill, and now our carpets look like new again!

    5

    everyone i spoke with was really friendly and knew a lot about cleaning carpets. micah did an awesome job, very knowledgeable and one of the most down to earth people i've met. my carpets look spotless and the whole house smells fresh! every step of the carpet cleaning was explained clearly, and micah worked hard to remove all the stains he could find. i got a few extra texts and calls about my appointment, but i understand they just want to make sure everything is set up right. overall, i'm very happy with the service in san francisco and would recommend it to anyone who needs their carpets cleaned.

    5

    I needed my carpets cleaned and a few friends as well as clients recommended Done Right Carpet Cleaning. Jeffery arrived right on time and made my carpets look fantastic! He removed stains I thought would never come out. Jeffery was professional and did a wonderful job. I'm really happy with how clean my carpets look. I’ll definitely have them back again. When I called to set up my appointment, the person who answered the phone was very helpful and clearly explained everything. Scheduling was easy, and I was able to get the day I wanted due to a cancellation.

    5

    Done Right Carpet Cleaning did an amazing job with our 9x11 hand-knotted wool rug, which we received as a wedding gift. Over the years, our three dogs, especially the dachshunds, had a few accidents and we tried to clean it ourselves with sprays, but the smell just wouldn’t go away. After a local cleaner told us the odor might be permanent, I kept searching and finally found Done Right Carpet Cleaning. Paul called me right after I asked for information online and explained the whole carpet cleaning process in simple terms. He gave us a fair price and promised a quick turnaround. The shipping instructions were easy to follow and we got regular updates. When the rug came back, it looked and smelled fantastic—better than I expected! The cleaning really brought the rug back to life and now we can enjoy it for many more years. I highly recommend their carpet cleaning services.

    4

    We reached out to a local carpet cleaning company in San Francisco after a friend suggested them, and we were really happy with the results! Paul was very friendly, professional, and paid attention to every detail. The team cleaned our carpets so well—they looked almost new again! We’ll definitely be calling them again the next time our carpets need freshening up. I even asked them to clean a room that I thought was beyond saving because it had so many old stains. I was honestly surprised at how many of those stubborn spots came out. The carpet looks so much better now, and we won’t have to replace it anytime soon. I’m really pleased with the whole experience!

    4

    I realized I never left a review for my carpet cleaning experience from a while back, so I wanted to share how great it was. There’s really no comparison—Justin and his team are so responsive, always on time, and truly dedicated to solving any issues that come up during the cleaning process. My first carpet cleaning was amazing! Afterwards, I had a house cleaning company come in, and they ended up spreading some sticky mess all over my tiled kitchen floor instead of cleaning it up. The floor was so sticky I could see my shoe prints! I reached out to Justin and he fixed the problem. It took some extra effort and smart thinking, but they got my floors back to perfect condition. Honestly, my carpets have never looked better, even compared to all the other companies I’ve tried over the years in San Francisco. I’m planning to call them again soon because of an accident from my elderly dog. Even though I’m not looking forward to dealing with that, I know they’ll handle it with care and professionalism. They’re also very easy to talk to, which I appreciate. I have asthma and lung issues, so it’s important for me to have clean carpets, but I haven’t been able to vacuum as often lately. After their last visit, my hallway carpet still looks fantastic, even months later—the carpet fibers are standing up nice and straight! I’m really happy with the results and highly recommend their carpet cleaning service in San Francisco.

    4

    WOW! What an amazing job! I highly recommend this service for anyone needing carpet cleaning. I first spoke with Jeffery, who took the time to clearly explain the whole carpet cleaning process for my living room and two bedrooms. The prices were fair and fit my budget. Andrew came out on a Saturday to do the work, and there was no extra charge for the weekend. He was friendly, knowledgeable, and very professional. My carpets had a few stubborn stains, and after the first cleaning, Andrew came back two more times to make sure everything looked perfect. Now, my carpets look and feel brand new—so clean I almost didn’t want to put my furniture back! I’ve already told several neighbors in San Francisco about the great service, so I’m sure they’ll be calling soon.

    5

    I recently had a fantastic experience having my family’s heirloom rug cleaned and restored. At first, I was a little nervous about letting a cleaning service handle such a valuable and sentimental piece, but I couldn't be happier with the results. From the start, Tristan explained the carpet cleaning process clearly, including the expected timeline and pricing, and there was never any pushy sales talk. He showed me before-and-after photos and videos of similar projects, which made me feel confident in their expertise. The care and attention given to my rug was truly impressive. I also asked about some damage to the fringe, and Tristan provided honest advice and straightforward pricing for the repair. He explained my options and even supported my choice to keep the rug as it was, respecting my wish to maintain its original character and history. Overall, I highly recommend this team in San Francisco for anyone looking to have their valuable rugs or carpets cleaned and restored with great care and professionalism. The service was top-notch and the approach felt both modern and personal.

    5

    the carpet cleaning team did a fantastic job from beginning to end. justin was the technician who came out to look over our carpets, gave us an estimate, and explained the cleaning process. he was very thorough and professional. later on, duane came by to do the deep cleaning and made sure every spot was taken care of. the carpets look so much cleaner and brighter now, with almost all of the stains and dirt gone. duane took his time and made sure everything was perfect before he left. both justin and duane were really friendly and professional. i would definitely recommend their carpet cleaning services.

    5

    with my background in quality assurance, i can easily recognize top-notch service and support. when i had my carpets cleaned by done right carpet cleaning in san francisco, i was truly impressed with the high level of quality and friendly customer care. i also got the best deal around! all i had to do was tell craig a couple of things i wanted for my carpets, and he made sure everything turned out even better than i expected. what really stood out was how craig explained the cleaning process and shared helpful tips about taking care of different carpet styles, from classic hand-woven rugs to modern designer carpets. the team handled my large collection with care and attention to detail, making everything look fresh and vibrant again. i am definitely planning to use their carpet cleaning service again in the future!

    5

    We were referred by a friend. Originally, we were going to just do carpets, but Also saw they offered tile and grout cleaning so we ended up doing our full house. We love how clean our floors are now. They were able to remove stains that I didn’t think would come out. We liked the service so much that we referred my father who’s old cat was pooping
    On his carpets. Not only do they offer a great service and fair price, but also punctual and friendly.

    5

    and polite. On time and professional with communication. Thorough with the task too and even worked out a better deal with their yearly plan. I don’t get upsold often but value is known when I see it.

    5

    Antonio and Gavin were amazing. Unbelievable expertise and job ethic. The job they produced is second to none. Will use again and request the guys in the future!