HVAC reviews in San Leandro, California

We had an excellent furnace replacement done by Spot Free. After our very old furnace quit, they gave us several options for replacements with competitive prices, scheduled the installation within a week and delivered as promised. Very professional crew and work. Highly recommend Spot Free.

Anson is a pro, and cares about his customers. He understands that offering free — and spot-on — advice will lead to callbacks for bigger issues down the road, and that customer satisfaction runs far deeper than just tightening some bolts on somebody’s behalf. I trust him completely with any job in my home, both assessment and repair, and with honest and effective communication, making sure I feel taken care of.

Spot free hvac installed a new heating system for my home.
They put it a good quality unit installed perfectly.
Functions just as promised.
A dream to deal with.
On time, polite, trustworthy.
They did everything they promised .
They clean up.
My new heater runs great.
I would call them for any future work.
The climate system in your house is so important. I feel fortunate to find a business that I can depend on being fair and reliable .

Had some issues with my ac unit and reached out, the technician was very knowledgeable and resourceful in what the issue was. They fixed my problem with ease and was cost efficient. Thanks spot free for your services.

On Friday, February 24, my furnace went out in the upstairs attic. I was expecting Airbnb guests on Monday and had to get the furnace replaced. I was pretty much in a panic after calling 12 companies to find someone who could get the furnace done before Monday. Nobody could fit me into their schedules, and didn't even try, but I continued looking and found Spot Free on Yelp. I called the office and a very nice woman said she would do everything she could to see if they could fit me in due to my emergency. All of her guys were out on other jobs, but she was able to get part of her team out to diagnose the problem and they were able to replace the furnace in time before my guests arrived even though they had to do it on their day off. I could not have asked for better service. Brook was just an amazing person. Also, the work was done at a very reasonable price. My experience with Jamie at the office was above and beyond what most people would go to in an emergency situation. Maria

Spot Free replaced our 42-year-old furnace and added a brand new A/C unit. They were thorough and polite when estimating and were far cheaper than the other two estimates. The team that came (Junior, Senior, and Brandon) were very quick, efficient, polite, friendly, and worked with us to locate all new lines and condenser pad. They put in nice looking excellent quality units. They handled the permitting. Everything works well and we are quite happy. We highly recommend Spot Free!

Our HVAC heating system has been weak and stops on its own. We hired multiple people to look at it and clean the furnace. We were told system is old and replacement will cost a lot. This year we finally decided to get it fixed and called Spot Free based on reviews. We are so glad Brook and Dom came. They are prompt, courteous, knowledgeable and efficient. They fixed the system in minutes -- It turned out there were dirty filters that prevented the air from blowing through, which the previous people we hired missed. Brook and Dom gave us honest and practical suggestions on how to make the system better. Thanks to them, winter will no longer be freezing at home. Highly recommended.

After 35+ years our furnace was on its last legs and so we decided to install Central AC at the same time. Brook from Spot Free came out and gave me a detailed estimate and made sure to point out in advance what variables might lead to additional expenses (such as crimped or leaking refrigerant lines). This led to no unexpected or unforeseen costs that always seem to pop up when I work with contractors. Their quote was not the cheapest but was more than reasonable and the positive experience from our initial meeting made me decide to go with Spot Free. The install took 2 days to complete which was half a day sooner than estimated. The crew that came out; Anson, Lam & Felipe did an amazing job and left my house spotless. They were extremely professional and polite and I could see from their work that they really cared about doing a good job. They did have to come back one time because the original home builder ran the upstairs drain for the AC through my garage ceiling and capped it with nowhere to run off. This would normally be the “unexpected expense” from other contractors but Spot Free came back and came up with a solution and did not charge me for it. I’d give them 6 stars if possible and will definitely recommend to family and friends

This is Review on outstanding customer service.
This is how all began.
We had had a different company replace a part of the furnace but it didn't work for more than a day and then they recommended the furnace to be replaced. I didn't feel comfortable with their service and contradicting info between the technician and the office so we decided to get 3 more quotes.
The first two companies came and gaves us quotes on replacement cost but no diagnosis on what was wrong with our furnace. We needed to pay for that. We didn't want to spend for money since our HVAC is more than 25 yrs old.
Then came Brook from Spot Free. He was very hands on as soon as he arrived. He asked what was the issue and then tried to figure what was happening. He spend almost an hour trying to troubleshoot our furnace. He mentioned he doesn't like his customers to replace a unit unless it is absolutely necessary plus he said it sounded good. He recommended replacing a part out and offer some credit if the unit fail within 6 months and needed to be replaced.
I feel so satisfied with his customer service that I wish I had called him first instead of the company that spent 5 mins and charged me more than $400 !!!!
I was charged nothing by Spot Free for his visit.....
Outstanding customer Service
Thanks Brook!

Anson and Sergio were at the house within two hours of my initial request to tune up my furnace and resolve some issues. They were thoughtful and thorough in their approach. Figured out what the problem was and had the right solution. For the right price. Can't recommend them highly enough.

This company is fantastic!! My AC went out on the hottest day in history. I didn't think I could get anyone to assist. The other companies that I called didn't answer their phone. Which, I totally understand because it was HHHHHHOOOOOOOTTTTTT, and they were busy. But, Spot Free picked up the phone, and Jaimie got someone out to me that very day!!! I was so grateful. I turned out that they couldn't fix it that day, they needed to order a part, but I was so relieved to have someone working on the problem. The guys were so pleasant, and eager to help any way possible. Super High Quality Customer Service. And, when the part came in, the owner came out, personally, and installed it. Got everything working, did some troubleshooting because it still wasn't cooling the way it should. And, fixed that problem that day. Also, helped me get my water heater Pilot light turned back on. I had been struggling with that for 3 days. Way above and beyond anything I could have hoped for. Great Great Comapny!!!

The air conditioning in our rental has consistently malfunctioned, often working sporadically or not at all. Brook came over, conducted several tests and quickly developed a theory about the issue. He took the time to thoroughly explain the problem to us and our landlord and outlined our options moving forward. I wish we had discovered these guys sooner!

We had a quote by another company, who we liked, but the cost was very high. We called Spot Free Air and talked to Brooke who said he’d come by, same day, to give his opinion. He gave us his opinion and offered to fix a few minor issues that would get us as good as new. The best part was he came same day, and answered all calls and texts.

A few weeks go by, and another part on a AC unit goes out (our units have been cursed since we moved in). Brooke answers the phone at 4:30 pm and offers to come out the next morning. He replaced the burned out part for free!, and said he wasn’t going to charge us for the visit either.

Really great guy, nice, responsive - would highly recommend!

Brook and Brandon from Spot Free Air are professional and extremely helpful. They went out of their way to try to identify the cause of the problem with the AC system and made sure everything was installed correctly! They even fixed my Google Nest thermostat! They explained different options to improve the air output in detail and recommended to replace the filter grille for easy access to the filter. Brandon crawled into the crawling space and found out that the dryer vent duct was disconnected. The crawling space is covered with lint which will cause fire hazard! They inspected and cleaned the AC unit for me!! There’s no charge for this initial inspection! How awesome is that? They provided me quotes for the works that need to be done now and works that I should consider having them done now or in the future!! They are one of the honest people I’ve ever dealt with! Thank you Brook and Brandon! Thumps-up!! 👍👍

These guys replaced my old furnace and AC unit and they did a fantastic job. First of all, one of the owners, Anson, came with the crew to make sure they ordered all the right parts for the install. The owner suggested a better AC unit for my situation (a slimline unit), which worked out much better than what I had originally discussed with the other owner, Brook (who came out to quote the job). When they went under the house, they discovered some damaged ducts and gave me a very fair price for taking care of those. They did some other little things to help me out and make the job shine, like washing all the vents for me. They made sure we were getting good air flow through all the vents as part of their final inspection. The crew was very polite and mindful of my property. They all seemed like great guys. They did an outstanding job of keeping my property neat and clean and when they were done you couldn't even tell they had been there, except for the new Nest Learning Thermostat on the wall, which I got at Anson's suggestion and which I am very happy with. I am very pleased with this company and highly recommend them. Plus, they were the least expensive of all the quotes I received. Definitely got my money's worth!

Our AC stopped working in the beginning of the heat wave so we needed help fast. Called and was able to get an appointment same day. Brook arrived early, very professional and patient to explain what they would do and what was wrong with our unit. He had the part to replace on hand. He made sure everything was working properly before he left. Highly recommend this company based on service and professionalism.

Friendly, professional, fast turn around, and above all trustworthy.

Anson came to our place the day after we reached out that our heating was not working as expected. Upon a quick inspection, he realized a duct came lose and came later this week to fix it.

This was a fairly difficult operation as there was very very limited crawl space in the addict. But Anson pulled it off and now or house has heat again!

The repair was 10 times cheaper than the two other quotes we got.

This is a business you can trust to do right thing and not squeeze you for money.

Spot free did a great job installing our AC unit and cleaning our ducts. Brook was prompt and responsive, and was very patient explaining our different options and his recommendations without being pushy. The crew that did the install were very clean and polite and seemed to go above and beyond doing extra details like re-insulating a lot of our existing duct work. When unexpected things came up like needing to run a new thermostat cable and related drywall patching they communicated to me about it but then just took care of it without additional charge. We got quotes from 4 other providers and spot free had better pricing than most and was much more willing to explore different options with us to find a solution that fit within our budget.

Anson and team helped me install a central heat pump system for my house. They were incredibly patient and honest as we talked through the different options, and when it came time to actually do the work, the team was incredibly professional both in the quality of work and the care that they had while they were in my home. They took the time to explain each step of their work to me, so that I understood what was going on and how things worked. Great company and team, I definitely recommend!

Anson was super helpful on an off day (Saturday) to pick up the phone and tried to help guide me through what might have been the problem with our AC. He ended up scheduling to come out that Monday and diagnosed the issue with a wiring problem. They came back the following day and resolved the issue! Great communication and responsiveness!

Super happy with our service from the Spot Free team. Brook and Anson were super knowledgable in assessing our needs and making a recommendation for upgrading our HVAC system. They weren't overly sales-y like some other companies, which we appreciated. We also had a great experience with Brandon and Sergio, who performed the installation. During a safety check following the installation, they actually discovered a previously undetected gas leak (separate from the HVAC system) that we were able to get fixed following the service -- something we hugely appreciated for peace of mind. The final price of the service was very reasonable, and the Spot Free team has gone above and beyond to ensure that we're satisfied with our new system following the installation. Highly recommend!