HVAC reviews in San Marcos, California
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Thank you Edgar for your prompt and professional work on replacing our old heater! It was a pleasure doing business with you highly recommend Smart Decisions for Heating and Cooling concerns.
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We hired them to replace our AC after they did a great job on a home warranty call earlier this year. They were responsive and able to replace our AC quickly. The new unit has already dropped our energy use.
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They replaced my 25 year old home furnace and also a new thermostat.
Awesome job, great price, good people. They were recommended by a neighbor and we’re glad we used them. -
Edgar (the owner) was very knowledgeable and efficient, and his pricing very fair. We called him on the weekend, and he was out at our place 1st thing Monday morning. We needed coolant added and a bad capacitor replaced in our A/C unit. Edgar actually showed us the readings on the meters for both and explained exactly what he was doing. He went into great detail explaining everything but did so in a way that was understandable. I went inside to get him a check while he was doing the work and then after returning and paying, he showed me several other smaller items he noticed, including a few additional parts needed which he replaced at no cost. They were minor, but he didn't nickel and dime me like some would have. He also answered my questions about eventual replacement cost options and models as well as what was involved if we wanted to move the unit away from the house to clear space in our walkway and reduce noise. Very pleased overall, would not hesitate to call again.
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Absolutely phenomenal. We were initially assigned Smart Decisions by our home warranty company. With a bad taste in our mouth, already, from dealing with a crummy home warranty company and this being the 3rd company they had to send out to fix our furnace, we had low expectations but took our chances, nonetheless. Well, we sure had egg on our face. They did an absolutely phenomenal job fixing our furnace. They were extremely informative, very professional, clean, polite, the whole 9 yards. When it came time, we did not hesitate to call them, first, when it was time to replace our AC and they left the same impression with that install process, as well. Feels good to know exactly who to call for our future HVAC needs. Thank you, SO much, Edgar!
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Edgar and the team were very professional and knowledgeable! They went step-by-step explaining pros and cons of every option we considered and patiently responded to all our questions. The pricing for the options they offered were very easy to follow which I greatly appreciate, especially when choosing such a big improvement. We decided to go with duel fuel heat pump option. At the days of installation Igor and the team came in prepared, put in floor protection, kept the noise to minimum and responded to all the questions we had along the way. They suggested an improvement with the thermostat location which we loved. When the work was done Edgar made sure to walk us through how the duel heat pump works and recommended we call him if there any additional questions. I would recommend this team of professionals to anyone who wants to get quality product installed by quality professionals! Thank you so much, Edgar and the team!
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Fast service and honest pricing. Will use Home Run again!
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I recently had Home Run Heating and Air come out to fix my heater during a chilly week, and they absolutely knocked it out of the park! I called in a panic because my system wasn't working at all, and they were able to get someone out quickly—even on short notice. The technician (super friendly and knowledgeable) diagnosed the issue right away, found the exact part my older unit needed without pushing unnecessary replacements, and got everything running perfectly in no time. He was clean, respectful of my home, and explained everything clearly so I understood what was going on. Best of all, the repair was surprisingly affordable and saved me a ton compared to what other companies quoted. 24/7 availability, honest service, and real expertise—Home Run is now my go-to for any HVAC needs in San Marcos. Highly recommend them to anyone!
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I contacted Home Run HVAC for an AC tuneup because it’s already hot in North County San Diego and it’s not even April. They are locally owned and operated so you’re likely to speak with the owner, Lee.
My unit is over ten years old in a double wide mobile home. You just don’t know what they will find even if you’ve regularly maintained the system.
Their technician came out and did a thorough inspection; cleaned up every thing that needed attention. It was a thorough service done by a knowledgeable, friendly technician. He provided good recommendations and a price that was great. I really enjoyed my experience with them and will continue to use Home Run for the years to come. -
I had a few HVAC companies bid out a new system as I was having issues with my old system. Prices were all over the place and nobody wanted to even test my old system. I was referred to Home Run heating and air as another option. Didn’t know if they would come out since I am in OC but not an issue. Caleb came out and listened to what I wanted. He looked over everything and even tested the old system and gave options. Caleb was very knowledgeable and professional at this appt. After reviewing all the bids and comparing apples to apples, I chose Home Run as they were the only ones to follow up on their bids and I felt very comfortable.
Just had the new system installed and Caleb and Jason did a fantastic job. They cleaned everything up and kept me updated during the install. Tested everything to ensure it was fully operational and went through all the equipment with me to make sure I had a full understanding and no questions. Caleb helped guide me through the app for remote use. I just appreciated the professionalism and efficiency of Caleb and Jason. They made this big decision on my part very easy to feel good about. -
Very thorow! The best
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Home Run definitely knocked it out of the park! Amazing customer service and so knowledgeable!
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Very professional and gave me helpful information. I would definitely recommend him.
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Very professional and great service. Kept us informed the entire time!
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Super workable on schedule. Great, super clean and knowledgeable service technicians.
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Caleb is our new designated hitter for both our heat and air systems. OMG - he not only professionally diagnosed the problems with our furnace, but just as efficiently resolved the issues at a price that was actually less than the estimate. It is refreshing to do business with a customer-service provider who is not only a problem solver, but a genuinely pro at his craft. Home Run is just that - you can't miss.
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He was very polite and caring person and he did a great job checking the heating system
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Our AC went out during a stretch of 85+ degree weather, and with my wife seven months pregnant, we needed help fast. After calling several companies with no luck, HomeRUN was the only one who showed up on time and ready to get to work.
As a small business owner, I appreciate honesty and reliability, and HomeRUN delivered both. They were clear about what was going on with our 24-year-old system, walked us through our options, and never tried to upsell or push anything unnecessary. We got multiple quotes, and HomeRUN was not only the most affordable but also the quickest to move.
Within just a few days of the first visit, they had a brand-new, top-of-the-line system installed. No hidden fees, no surprises — just solid, professional work from start to finish.
If you need a company that takes your situation seriously and truly goes to bat for you, call HomeRUN. They absolutely earned this 5-star review. -
Mr Caleb Walsh was on time very conscious about keeping things clean. Took photos of the furnace for references
Very polite, no high pressure He knew his job
Would highly recommend this company and Caleb -
Scott was polite, thorough and neat. I appreciated his customer service skills.
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Caleb provided very thorough and efficient service. We look forward to working with Home Run Heating and Air in the future for our HVAC needs.