Plumbing reviews in Torrance, California
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Ed provided a great service, he was very informative, kind, and expeditious. He fixed my water conditioner tank leak as promised. Thank you kindly!
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Great service. Juan was very professional and clean. I appreciate their flexibility in scheduling my appointment. I highly recommend them. I will absolutely use them again if needed in the future.
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Jose was awesome! He did a great job installing a water and gas shut off valves. Very professional and friendly. Quick and reliable company, we’ll definitely work with them in the future. Thank you!
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Soo Hipp unclogged and rehabbed my pipe. Eddie was very knowledgeable, helpful, and courteous. HE explained all my options and costs and even let me know which services were unnecessary. Great service, excellent communication, and quick response. Highly recommend. Thanks!
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Exceptional Service from Soo Hipp Plumbing!
As someone who has been in the construction industry for over 15 years, I know the value of reliable and skilled tradespeople. Soo Hipp Plumbing is hands down one of the best plumbing companies I’ve worked with. Their attention to detail is second to none, ensuring every job is done right the first time.
What truly sets them apart is their honesty and professionalism. They don’t upsell unnecessary work, and they take the time to explain the process, giving me confidence that I’m getting the best service possible. Plus, their personable approach makes every interaction easy and stress-free.
If you’re looking for a trustworthy, knowledgeable, and detail-oriented plumbing team, I can’t recommend Soo Hipp Plumbing enough. They’ve earned my business, and I wouldn’t hesitate to call them again! -
We had this company come out for a quote on a water softener system, and we were genuinely impressed by how thorough and professional they were. They tested our water hardness and total dissolved solids right on the spot, completely free of charge. They even checked out our recently installed tankless water heater and, after learning when it was put in, pointed us to a rebate program that ended up saving us a significant amount. Super thoughtful and helpful!
We also asked about our home’s water pressure, since we’d previously been told it might be too high. Without hesitation, they grabbed a pressure gauge from their vehicle and checked it for us, again, free of charge. They were patient, answered all our questions clearly, and never made us feel rushed or pressured.
Although we ultimately went with another company based on a trusted personal recommendation, I still have nothing but good things to say about this team. And the fact that they don’t charge for onsite visits or quotes? That’s incredibly rare and appreciated. They left a great impression, and I wouldn’t hesitate to recommend them to others. -
Soo Hipp Plumbing is my go-to contact whenever I have any sort of plumbing issues. I have used their services on 3 occasions and will continue to rely on them with confidence.
I first met Mike when the company was formerly called The Drain Guys. I had called numerous companies regarding an issue I had on a Saturday. They were the only company that offered to come out the same day, and they were there in just over an hour (fast response time in my opinion.)
Mike earned my business because he was the first to show up, he was able to diagnose the issue, clearly communicate pricing and his approach to fixing the issue. He has been the one to come out every time that I've called - I consider him honest, reliable and a pleasure to work with.
I manage multiple income properties, and my clients are usually under the impressions that vendors are will usually try to upsell, overbid and squeeze every dollar out of you. That is not the case with this company.
Working with Soo Hipp Plumbing is money well spent. Most recently, I had an issue with a toilet overflow and water damage. I called my go-to plumbers and they were out there in the morning the very next day.
I have an expert plumber and company that I can rely on whenever I'm in a pinch, and I know that the problem will be handled properly and in a timely manner. I despise plumbing issues, but I am very glad to have these guys on my team! -
Mike and Eddie installed and activated Moen flow control and leak detection device in our house. The work was done professionally and efficiently. Very pleased with the results and recommend them.
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Omar and his crew came on time and did a great job. Highly recommend team.
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The wonderful team at Soo Hipp installed our reverse osmosis drinking water filtration system. The staff at the office and technicians are friendly and professional. Jose Navarro our technician was polite, honest and considerate of our home, Jose and Michael wore shoe covers and used floor covers in their work area. He responded all of our questions and concerns. We had an issue and had to call them a second time to fix something and they responded fast and fix the issue right away. We highly recommend Soo Hipp, they have a great team of technicians! So far we love our reverse osmosis water filtration system. Looking forward to working with them again in the future.
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I've had the Drain Guys at my house three times in the last couple months. First to install a water filtration/softener, second to install a reverse osmosis system and faucet in the kitchen, and finally to unclog a shower. Every time they're professional, quick, and helpful. They cover their shoes, lay down protective covers on the floors, and get right to work.
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I am pleased to write for Jose and Hugo from Soo Hipp Plumbing who just finished a plumbing job at our house. I couldn't be more impressed with their professionalism and the quality of their work. They arrived on time, which was a huge plus, and efficiently replaced our kitchen sink, faucet, and garbage disposal. They took great care in ensuring everything was installed perfectly and left the area clean and tidy. The entire process was smooth, and the new setup works flawlessly. I highly recommend Jose and Hugo for any plumbing needs — they truly deliver excellent service!
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Eddie is Pleasant and Professional. I am very satisfied with the work accomplished. I would request him for future plumbing needs and would happily recommend Eddie to friends and family.
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Extremely friendly team that goes over all the details and answers any questions. Eddie did a fantastic job for us fixing a leak in a tough spot. Took the time to explain the process along the way and kept us updated. Would highly recommend them.
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Hugo & Jose did an excellent job here, more than I can say. Couldn't believe the professional behavior they put forth. Again an excellent job
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Lyon and his friend were very knowledgeable and very helpful, they got the line cleared and everything back to normal. Thanks!
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I’ve used Drain Guys Plumbing multiple times now and I’ll keep coming back! Each plumber who has come out to my house has been friendly, helpful and trustworthy. They have fixed things for me where other plumbers have failed. It’s nice to know that I have a plumbing company I can trust for great service, honest evaluation of my needs and fair pricing!
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Updated Review: Personal Delivery & Resolution by OwnerSoo Hipp Plumbing (formerly The Drain Guys) eventually delivered a refund check for $209.00—personally delivered by Eddie, the owner. He apologized and explained that he had been unaware of the situation until after our initial review. Eddie genuinely thanked us for bringing it to his attention and emphasized that he values our business.
He made it clear that we can contact him directly with any future concerns or questions. Because of his effort and professionalism, we’ve decided to continue calling Soo Hipp Plumbing for any future plumbing needs. We really appreciate the personal follow-through Eddie demonstrated—thank you so much! -
I had the pleasure of working with Soo Hipp Plumbing Company today, and I couldn’t be more impressed with their service. They replaced the main plumbing pipes in my house, and everything went smoothly from start to finish. The two technicians were professional, clean, and extremely organized. They worked quickly and efficiently, ensuring minimal disruption. The quality of service was exceptional, and I truly appreciated their attention to detail. I highly recommend So Hipp Plumbing for any plumbing needs—excellent service all around!
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Was very happy with Soo Hipp plumbing they came out to dad’s house and got an estimate and fixed the problem in no time at all. Will definitely be calling them for any future plumbing needs.
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Omar was very nice and professional. He explained everything to me. The other gentleman was also professional and hard working.