Plumbing reviews in Vista, California
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Fred and his wife Desiree at Waterwise are just the nicest people. I have been their customer for years and they have always taken such great care of us. I trust them because they do good quality work at a fair price and stand behind their guarantee.
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Been using these guys for years. Repiped, and recently helped fix a clog. Thanks Fred.
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Fantastic service, they are very knowledgeable, professional and honest. Pricing is fair. Family owned. I call them for all our indoor and outdoor plumbing needs and I've never been disappointed. Hands down the best and most reliable plumbing company.
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I have used Water Wise twice now for things that came up in our house, and I am completely satisfied and pleased with their service, the reasonable pricing and overall great job and responsiveness
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Our water heater stopped working and WaterWise was able to come out promptly and service it so that we did not have to get a new heater. We enjoyed working with them and would have them come again!
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I had the worst experience dealing with the Water Wise Plumbing.
July 7, Thursday: Our backflow pipe/valve broke. Based on excellent reviews and company’s website’s post which appeared to specialize in backflow system, I called Water Wise Plumbing. A receptionist/owner? asked me to take photos and send to her. After the photos, she texted me asking where the leak was and I told her. When I didn’t hear from her again, I texted her at 2:30 P.M. “Please let me know when is the earliest possible time available. Thank you!!!”
July 8, Friday: When no reply from her, I texted her:
“… we need to know when you can service our water leaking problem. Please let me know because we have not contacted other plumbers. Thanks.”
She texted me: “My soonest would be week from today, Friday 7/15 …”
I texted her: “Thanks. … Cost is not a big factor but do you have an estimate?”
Her text: “I do not have an estimate yet. The technician is working on estimates. It should be texted to you by tomorrow morning. If I can get your full name, job address and an email address for our system we can get a formal bid over to you”
I supplied the information she requested and then waiting began. No estimate on Saturday, no estimate on Sunday, NOT a word from her…
July 11, Monday:
After wearisome waiting for 2 days, I texted her: “We have been waiting to hear from you or a technician regarding the estimate. Is there a problem to do our repairs/replacement? …”
She replied: “Hello. Unfortunately we won't be able to come out for a bid. I was hoping that I could move some jobs around or we would have some flexibility but the schedule is just too tight. I apologize.”
What…! We wasted 5 precious days to be told that they could not even give us the estimate. Didn’t I supply the photos and necessary information? Didn’t she tell me they would text me the estimates? I let her know how I felt and no one should be treated like that.
I cannot attest or contradict the plumbing work by the Water Wise. However, I came to a conclusion that they are neither trustworthy nor dependable.
Oh, yes, I called another plumbing company. A technician came out right away and he replaced the whole thing, backflow and pressure regulator valve, within an hour for $2,998 including $49 service fee. What a stark contrast to the Water Wise Plumbing! I am truly grateful and became a fan to this newly discovered company, named ‘A … ‘.
Because of this very upsetting experience of dealing with Water Wise Plumbing, I was compelled to write this review hoping to prevent others from suffering. -
Aaron at Water Wise Plumbing did a great job. I scheduled service and they came out quickly. Very professional company and I would recommend them.
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Water wise is a great company. We have used there services many times. They are always friendly, knowledgeable and prompt. We would highly recommend them.
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We had an excellent experience with Water Wise. We sprung a leak in our shower. They were able to come out the next day. Fred was wonderful. He explained all the options and replaced the entire showerhead during the same appt. He also gave us some tips on water management and how to care for our water heater. He was a wealth of information. We appreciated his knowledge and expertise and professionalism. Water Wise is will be our plumbing company for all future needs. Thank you
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Always the best experience with Fred! You are a hero in so many ways. Thank you so much for always taking care of my plumbing needs. 10 years and counting!
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Fred was great to work with. He was very responsive, gave me a quick and fair estimate and completed the job the next week. The process could not have been easier to get a backflow device installed.
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I had a great experience with Water Wise Plumbing! From the first call to the final fix, everything was handled professionally and efficiently. The plumber arrived on time, was friendly and clearly explained the issue and the repair. Honest, skilled, dependable! Would highly recommend.
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The faucet needed to be replaced in the tub. It works great now and I’m happy that they fixed it in reasonable time . They were very good at communicating. Also respectful of the space as I asked that no shoes would be worn inside apartment and that was not a problem. They are reliable and reasonably priced.
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They came in and completed the job in 15 minutes. I'm ashamed to say I waited months, tried draining, snaking, still nothing. Sometimes you need a professional and that is just who I got. Don't hesitate. Price was totally reasonable too.
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Waterwise was prompt and thorough, didn't have to call multiple times to arrange, it is a simple backflow prevention device test but it's difficult to get companies to respond for this service.
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Excellent/ efficient service. Fred Quiroz was amazing, knowledgeable, professional. We finally have family plumber. Thanks Waterworks. I will recommend to anyone
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Water Wise Plumbing is the best! I called with a slab leak and Fred came out the next day to check it out and give me an estimate. It was a big job, but Desiree got me scheduled right away. Fred is professional, friendly, and most importantly, he knows what he is doing and does quality work. I highly recommend Water Wise Plumbing.
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I can only repeat what all the other rave reviews have said. I needed to replace my water heater. Other contractor bids were all over the place. Water Wise was professional, responsible and reasonable. Fred was very thorough and I was kept informed throughout the whole process. Great company!
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Had an amazing experience w Water Wise, they were able to quickly come out and perform my backflow check after work was completed on the system. On a separate occasion they were able to snake my septic lines and use a camera to check my leech. These guys do it all!! Will continue using them in the future.
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Have been using their services for Backflow testing for several years and they always provide excellent customer service and great work. They are easy to get of hold off and provide prompt response to any inquiries.
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I really enjoyed working with Desiree! She was professional, responsive, and very quick to help. From the moment we connected, everything was handled smoothly - our backflow testing was completed and submitted within just a few days. She clearly understood the urgency and made the whole process easy and efficient. I truly appreciate her help and great service!