Plumbing reviews in Aurora, Colorado

We just bought a new home and had several unexpected plumbing issues. Jonh was a total lifesaver! Professional, prompt, and knowledgeable, they fix everything quickly and explain what we needed in simple terms. So grateful to have found a reliable plumber we can trust. We will recommend him to all our friends.

John has been absolutely amazing to work with. I have had him to multiple locations several times and he has sometimes been able to get over to the houses same day!

Drains Great is fantastic! I was told by another plumbing company that I needed to replace my sewer line at a tune of $17,988. I was referred to John from Drains Great for a second opinion. After reviewing the scope from the first company, he explained the line just needed to be cleaned. John came out cleaned and scoped the line - I watched the entire process and he explained everything, which cost a few hundred dollars saving me thousands. I appreciate John's expertise and honesty!

John was quick to respond to my emergency drain backup. His service was professional and efficient at a fair price. Will definitely hire again.

John Napolitan at Drains Great is a real gem of a plumber! Other companies almost convinced me I needed a complete sewer line replacement for the tune of $37,000, but John swooped in and saved the day with a much simpler repair of the existing line.

Furthermore, he taught me so much about plumbing with a unique enthusiasm. He will definitely be the first person I call next time I have any issues!

John from Drains Great is an honest, down-to-earth guy who really knows his stuff. It’s hard to find people in this line of work you can genuinely trust, but John’s one of them. Highly recommend!

I had an outstanding experience with Drains Great - Metropolitan Drain Cleaning. From start to finish, the service was exceptional. They responded quickly to my residential plumbing issue and arrived exactly when promised. The work was completed with a high level of professionalism and thorough attention to detail. They were very methodical in diagnosing the problem, performing a careful root cause analysis before beginning any repairs. Their knowledge was impressive - they clearly explained the situation and took the time to answer lots of questions. It's rare to find such a combination of timeliness, skill, and genuine care for the customer. I highly recommend Drains Great to anyone looking for reliable and expert plumbing services.

C.L.

John is skilled and experienced!! Our water heater stopped working, late in the night. Despite the late hour, John patiently guided us over the phone, and the problem was fixed. He is dedicated to his work, and I'm happy we found him. I will definitely recommend him to family and friends.

Fantastic work and a blast to interact with. No one enjoys plumbing issues, but John and his team made it manageable. Took time to explain the issue and solution. Thank you for the amazing work!

I am very happy with the service that John and his team provided. They were upfront, respectful of my home, and thoughtful. They cleared a slow drain in my restroom and did maintenance on my main line. I would recommend him and would gladly call him again.

It’s rare these days to find a contractor who is genuinely honest, highly knowledgeable, and reliable — but John Napolitan is exactly that. He and his team are fantastic to work with, transparent about what’s needed (and what’s not), and operate with integrity. I trust him and his team completely and could not recommend them highly enough

John answered the phone polite friendly and knowledgeable giving me a price to expect without any hassle. Great communication along the way and showed up on time delivery great service without inflating price. Even did multiple passes cleaning the drain not just the minimum to get by. Top level service and $100 cheaper than his competitors who couldn’t even deliver. He is my new first call every time.

Is transparent about work and gets the job done. I never felt like he was trying to pull a fast one over me and his prices are fair. He did a quick main line root clean out out for a reasonable price. I will definitely call John again for any plumbing help I need.

I’m a realtor and John recently helped me with a last-minute sewer line repair to keep us moving forward with a closing. He was responsive, informative, fair, thorough, and his steady demeanor eased the tension with the tight deadlines we had. His great work was very much appreciated and I’d highly recommend him to anyone needing a knowledgeable and trustworthy person to work with!

I had a great experience with Metropolitan Drain Company!

Initially Rotor-Rooter quoted me $550 for the repair, but Metropolitan Drain Company fixed it for about half the price. I really appreciated their honesty and effort.

John was very respectful, quick, and genuinely kind throughout the whole process. It’s such a relief to find someone trustworthy and efficient. They’re my forever plumbers, and I would absolutely recommend them to anyone needing plumbing work done!

Stronger flow in the shower made a big difference once their tech removed mineral deposits from the shower head and supply line.

As water pressure dropped in the upstairs bathroom, I scheduled a visit. They cleared buildup from the faucet aerator and checked the lines. Pressure returned to normal instantly.

Water gushed from the water heater supply line unexpectedly. I contacted their specialists immediately. They replaced the faulty section and tested all fittings. Their careful repair prevented further leaks.

Water leaked from the pipe connection under our laundry sink. I called this service right away. They tightened loose fittings and replaced a damaged washer. The leak is completely fixed and I’m thankful for their efficiency.

The kitchen drain kept backing up. This plumbing service cleaned the entire line thoroughly. It hasn’t clogged since. I’m extremely satisfied.

Friendly and reasonable