Reviews of local pros in Colorado Springs, Colorado

Jayvon is wonderful to work with. He was polite and kind and a great technician. He was very friendly and took his time making sure everything was working properly. He found the problem with my furnace, fixed it perfectly. I would use Mitchell Heating and Cooling again.

Another excellent service experience with Mitchell Heating via Technician Bill. Just like Erik for last year's service, Bill was very respectful of my home by wearing shoe covers to protect the hardwood and carpeting in my home. He was very informative and friendly, as well as professional in answering my questions regarding how a dual zone system would work if I decided to have one installed.

Thank you Bill and Mitchell Heating

2024 review: The technician (Erik) was prompt, professional, and very informative in resolving my water leak source. He was very respectful of my home by putting on shoe covers before walking down into the basement. Erik cleaned up the work area of the leak after completing his inspection/repairs.

Thank you Erik and Mitchell Heating

Bill is our regular and preferred technician who has successfully demonstrated a thorough and comprehensive working knowledge of heating and air conditioning technology. We consider him the gold standard of excellence.

A couple years ago I got a quote from Mitchell Heating and a handful of other places here in town. They were by far more helpful and upfront about my options. I made note to check back when I was ready. This month we decided to get a new AC installed and Mitchell Heating was the first place I called. Jeremiah came to the house and verified our needs. The whole process from quote to install was very professional and complete. Thank you for your assistance and we would certainly recommend you to others.

Anthony was a joy and just fantastic. He tuned us up and alerted us to an issue to take care of soon. Thanks for taking such great care of us and our Heating equipment. We appreciate your thorough and professional service.

Mitchell was very responsive and the technician Mike did a very thorough job and fixed the issue. He also took the time to explain to me exactly what he did and why. I would highly recommend Mitchell H & C.

Called yesterday afternoon due to AC quit working. They set up an appointment for 8 to 10 am. the next day. Showed up on time, diagnosed the problem in a couple minutes, then left to pick up the part, came back and installed it In about 15 minutes and it’s working great ! Very satisfied, highly recommend.

New build, super loud AC duct flexing when system turned on/off. Sounded like a slamming door. Anthony was kind, down to earth, and knew exactly what the problem was. Quick, easy, and one of the least awkward service people I’ve ever met. Great experience all around!

Jessica and Anthony are both really great people to work with. They were on the ball and got my ac Working as soon as possible. Much appreciated!

Fantastic service! Jordan performed maintenance on my AC unit/furnace and explained everything thoroughly. Jordan represents your company very, very well and is a fine young gentleman with a bright future! Professional, honest and knows his stuff! Thanks!!!

Jeremiah was amazing! My furnace stopped working, and Mitchell was able to get him to come out quickly, and he diagnosed and fixed the problem right away. Thank you for such wonderful service!

Update: Dante came out to do my annual furnace check today, and he is fantastic! He took the time to explain everything and talk to me about long-term health of the furnace. Thank you for always providing such top-notch service.

Mike was extremely helpful today. He answered all my questions and gave me several suggestions. Thank you

Bill did a great job. Found a crossed wire in the thermostat that was making my A/C run continuously.

Bill did a great job. He was detailed and clearly explained the repair process for fixing our HVAC unit that was damaged by lightning

Quick response, fast diagnosis, and same visit fix! Bill with Mitchell Heating & Cooling was a pleasure to work with. Very professional and willing to share tips for care and maintenance to keep our system running smooth. Highly recommend!

Mike Shirota is amazing!!! Mike came by super fast for an after-hours call when our A/C shut down on one of the hottest weeks of the year! Mike quickly diagnosed the issue and replaced the part, and was done in no time!! He absolutely saved the day, and we are so thankful to him and Mitchell Heating. I have been a customer for over 10 years and will remain a loyal VIP client. Mitchell Heating & Cooling has never let me down!!. Thank you!!!!!

Professional, knowledgeable and the technician was very personable. We have found our company of choice with an affordable maintenance program

I had the pleasure of working with a highly skilled technician Dante Vigil who recently resolved a leak in my furnace. From start to finish, the experience was exceptional.Dante took his time to thoroughly diagnose the issue and clearly explained the root cause of the leak, ensuring I understood exactly what went wrong. He was incredibly knowledgeable and professional, taking great care in addressing the problem and ensuring the furnace was running smoothly again.

What really stood out was his dedication to providing valuable recommendations for maintaining the furnace, offering practical advice on how to avoid future issues. His approach was not just about fixing the current problem, but also about empowering me with the knowledge to take better care of my system moving forward. I’m grateful for his expertise and thoroughness, and I would highly recommend him to anyone in need.

Not very transparent…I scheduled a service call for $150, but neither the scheduling office or technician informed me of the $250 hourly rate and the 1 hour minimum charge.

So, I was charged a total of $450 for the tech to spend 15 minutes diagnosing and swapping out a faulty capacitor. I had anticipated a conversation from the tech like, “Hey, you have a faulty capacitor. It will be a $250 labor charge + $50 for parts. All of this is in addition to the $150 service call. Would you like to proceed?” However, this didn’t happen. The work was completed quickly and efficiently, but I would have appreciated a clear conversation first…

Been a customer with Mitchell for the past few months, and their employee Chris made a better impression than anyone I can think of to date. I had a friend refer me over to them for a humidifier, but I ended up going with a completely different setup and arraignment then my friend - but felt as if my choice was made based on reason and not pressure. Chris showed up on time, and was immensely polite in all the work he did. He took the time to explain things afterwards, and even patiently answer the pesky homeowner questions.

I will say there were some shortcomings within the administration office with the ladies who did scheduling. But I figure they are busy, and I knew Chris would take care of everything after our initial work he did. We have specifically requested Chris on all jobs in the future, and can honestly recommend him as a HVAC service technician expert.

I have never dealt with a more incompetent HVAC company in my entire life. We paid $500 for them to come out and do a full inspection and cleaning. Seems high but trusted them. Once they left the AC still wouldn’t cool. It continuously got over 80 degrees in the home. Had them come out again, and again, and again, and each time something new wasn’t working. Why didn't they find these issues the first time? Who knows. “Wire shorts”, “disconnected wires” multiple times they came out(how do they not find this all the first time? Also, a compressor went out, capacitor shot, and eventually on the 5th time out, our system “is no longer working.”

This cost us over $1,000 all for a now broken HVAC system that STILL won’t cool. We couldn’t afford this and now will have to buy a whole new system. Save yourself $ and a headache and work with a different company. We were told a “discount may be possible” and when they called back, they offered a “free estimate” to come out and sell us something else. You’ve been warned!