Roofing & Gutters reviews in Denver, Colorado
-
We had a huge hail storm in Colorado, about the size of golf balls a year ago, and my home insurance company would only fix a small amount of damage. Nick at Go In Pro Construction, took over and got my insurance company to pay for all the damage. My house looks amazing now, new roof, siding and gutters. He did a great job and my house looks beautiful again.
-
Nick and his team did an amazing job! We were able to get our roof replaced, solar panels removed and reapplied, new gutters, the entire outside of the house painted, all new windows AND french doors in place of a sliding glass door. Everything Nick promised to do, was done. Communication was great and his construction team was wonderful.
-
Nick has been a pleasure to work with from start to finish. Even when things got difficult with insurance procedures, Nick has always conducted himself and his company professionally and followed through with what he said he would do. After this positive experience regarding our roof, I will definitely trust Nick with future projects. Thank you Nick, you and your team provided exceptional service and workmanship.
-
Ernie gave a more than fair price and a more than GREAT JOB on our gutter replacement along with some wood repair and painting that was needed. I do recommend him.
-
Ernie is the roofer you want. There are a lot of roofers out there but Ernie is the real deal. He is ready to work with you no matter what the job. He went above and beyond to give me the the help i needed.
Thanks Ernie! -
Ernie was very easy to work with from the estimate to completion of the job. I would recommend him for any roof/gutter service you would need. I will use him again for any future roofing needs.
-
Had a gutter get clogged and snow/water froze resulting in extra weight causing gutter to pull away from the roof. Called Ernie's and by end of day gutter was professionally fixed. Had it not been fixed immediately likely would have resulted in additional damage. Quick action saved me money and big headache. Definitely would refer to anyone looking for timely, professional service. Thanks Ernie!
-
I had Ernie's gutter repair a spot on my garage and a spot on my house and a new gutter on the back of the garage, 1st of all he sent me the estimate I signed it, 3 weeks to a month went by never heard from him I tried calling him for a week finally left him a message saying ( if you don't want to do it because its to small of a job then I will find somebody else) then he called me back. When he came out to do the work he didn't even remember what he was supposed to do, he thought it was just the repair so he didn't bring the gutter for the garage, so then I had to wait a couple more days for the gutter, got home and the old down spout was still on there the son didn't realize that it was supposed to have a new down spout, had to show him the contract. On Monday we had the blizzard and where they fixed the house roof, they apparently didn't because it was leaking in the same spot. Ernie gave a 90 day warranty on repairs, I called him for 3 days with leaving messages finally got a hold of him the 4 day, he told me he would have to come out and look at it that was a week ago, can't get a hold of him again so I guess he doesn't want to do it because he hasn't gotten back with me I guess the job was to small, but then he shouldn't have took it.
VERY POOR CUSTOMER SERVICE. -
Ernie saved the day! We called him at 9:30 on a Sunday night, on a holiday and he was there right away. We had a basement that was flooding due to a clogged downspout. Without Ernie, im not sure what we would have done. So glad i called him!
-
Had 2 other companies come out for repairs either of them could stop my leak. Called Ernie and he had his guys out exactly when he said they would. They were polite professional and stopped my leak. been 6 months and still no leak thank you very much. Defiantly a great choice 😃🖒🖒
-
Called Ernie based on online ratings because I had a rusted out gutter over the sidewalk to our front porch. Sent an estimate and had the guys out repairing it in a day! Haven't yet had snow & melting to really test it, but it looks good so far!
-
Outstanding service! Ernie's Roofing fixed our leaky gutter in record time. Professional, efficient, and reasonably priced. Highly recommended!
-
I own several properties and have worked with many contractors . Ernie provides quality and dependable service at a fair price. He has been in business for years. I now use him for all exterior items on my properties requiring work. I recommend his company's services
-
I like to support small local businesses. Ernie is down to earth and has a good sense of humor. The work was affordable compared to other companies, and done in a timely and professional manner.
-
Ernie was very pleasant and helped me with exactly what I needed. I called, left a message and he called right back. Ernie took the time to research and find out how to help my situation. I received an estimate quickly and he was available in the time I needed!
-
Ernie's team installed gutters through our contractor on our modern pop top in the Berkeley Highlands. They installed galvanized aluminum gutters in less than a day. From what I can tell it is reasonably priced, quality work. I'd recommend Ernie's Gutters.
-
Ernies roofing and gutter was a great choice so glad he was referred to me work was done promptly, great quality, timely, and professionally. Helped me with my claim and gave me great quality work no doubt my roof will have any problems. thanks again Ernie
-
I hired Ernie to replace a flat roof in 2012. The roof replacement seemed to go well, but we started experiencing roof leaks one year later. He responded quickly to my first call and patched the leak. We experienced another leak less than a year from then. Again, he responded when he had time on his calendar and too patch the leak. Over the course of the next two years, we experienced consistent leaking from the same location every 6 months or so. When he did come out to repair the roof, he was always trying to sell me on thousands more of work to put a bandaid on the poor quality roof he installed. Ernie became slower and slower to return my calls, despite the roof still being under warranty. When the last leak surfaced and a five foot by 3 foot portion of our ceiling collapsed, Ernie refused to return my phone calls and texts. I brought another roofing company out to assess the job. Every seal on our flat roof installed by Ernie was failing! In addition, he had not graded our flat roof properly to the back gutter system. This created a belly in our roof, directly over our leaking spot with the caved in ceiling. This roof was less than five years old and had pools of water collecting under the failing roof seams. Needless to say, due to the abundant inadequacies, we had to install a brand new roof and properly grade the system. Do not hire this man for a flat roof install. There are other reputable companies out there in the greater Denver area. Don't waste your time or money on his company.
-
I had some leaky gutters and Ernie came out and took care of the issue and then some! Couldn't be any happier! Great customer service! I will definitely be calling Ernie for any issues I have in the future and will be telling all my friends if you have an issue call Ernie.
-
BEWARE! Although Ernie’s Gutter and Roofing has a number of good reviews (these are the ones he shows on his website), he also has quite a few negative ones. Be sure to read all of these before deciding to hire Ernie. I ended up hiring Ernie without first doing so, which was a huge mistake. Also he has a F rating with the BBB even though his website says he has an A rating. Review those complaints as well before considering to hire Ernie. These are the reasons I would never hire him again.
1. Hired to repair May, 2017 hail storm damage. Assured me he was very experienced with insurance companies; took 2 months to finalize estimate, I had to become involved.
2. Multiple grammatical errors along with incorrect wording on his authorization form to start work. Took 3 variations to get it right.
3. Insurance acceptance was on 08/03/17 yet roofing work didn't actually start until 09/22/17. Workers just showed up without any notice.
4. Has very poor communication, follow-up and follow through. Uses automated text response when you call him, which says “Sorry, I’m on the other line I will call you right back”. I would have to wait sometimes days for him to actually call me back. Emails and text messages would also often go unanswered or until I would repeatedly send him the same messages.
5. Ernie’s lack of understanding regarding adding a layer of insulation board to my existing flat roof and his failure to order the right product has left me with remedial work to make the edge of my roof look right. At no point did Ernie ever acknowledge his error or offer to correct this issue.
6. Failed to pull a permit until I requested it. Took 12 days to get a copy of it.
7. Finished all of the roofing work towards the middle of October with gutters and downspouts installed at the end of the first week of November. Didn’t hear back from him until after the first of the year.
8. Finally heard from him in Jan. 2018, where he informed me he noticed he had not sent me a final invoice. When I reminded him the work was not complete and that he still needed to replace my damaged skylights and a few other miscellaneous items he informed me that he decided he wasn't going to do that work and would take the cost off his invoice.
9. Added approximately $5,000 more to the last invoice without advising or reviewing with me. I had to get insurance company to approve it.
10. Provided a list of 12 things (most of them minor items) that need to be done prior to making last payment. He never came out to review these items, never took care of them and threatened to put a lien on my house.
11. One major item on the list was regarding wrinkles that had developed in the flat roof. He never came out to look at this issue and when I asked for the name of the manufacturer of the roofing so I could check with them on if the wrinkles were acceptable, he simply ignored my request and continued with the lien process by sending me by certified mail his latest estimate and a letter of his intent to lien my house.
12. I tried to communicate with Ernie to try and resolve the situation, I even offered to pay a majority of the invoice if he would simply tell me who the manufacturer of the roofing material was. I even reduced my 12 item list down to 3 items. He countered my offer by asking for all but about $2,000 of the invoice and still never provided the name of the roofing manufacturer.
13. I ultimately ended up calling on a roofing expert who advised me that though the wrinkles were fairly obvious they shouldn't cause me problems in the future. After which I made the final payment to Ernie, and although he said the lien had not yet been filed, I have no way of knowing until I have a title check done on my house.
14. In the end Ernie never called for the roofing inspection to close out the permit, I had to do it.
15. A final note, I have not include everything that went wrong or all the issues I had with Ernie.
A hard lesson learned, but I will never again hire someone without first researching them. Best of luck to those that do hire Ernie. -
I ran in to a bind preparing my son's home for sale.... needed some downspout to extend the drainage away from the house... couldn't find any green downspout to buy and found Ernie online... He was friendly and asked how much I needed. He checked to see if they had some green on the truck... and called me back to confirm.... I was willing to drive to pick it up, but he brought it by himself and even cut the 10 footers in half .... thanks Ernie, you are the best and I do have your card and will definitely call you when the need arises!! Highly recommend!!